Software blackBerry Smartphones BB 8310 problem

Similar Questions

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Issues with the blackberry desktop software-blackBerry Smartphones

  whenever I connect my BB 9810 torch for BB desktop software, it shows apps that has been installed on my phone only...

  I want to install the input language and other things but it doesn't show them

  my phone is havin OS7.1

  Hello rhythm_mittal

  Before running the desktop software make sure that your PC is connected to an active Internet, besides availability of languages depends on carrier and the OS pack you have installed on your device, what language you are looking for on your 9810?

  Please read the Knowledge Base:

  KB13067 : How to get smart BlackBerry phone language packs.

  KB05305 : Localization support for BlackBerry Smartphones.

   

  Try it and let us know if you have any questions.

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• Software blackBerry Smartphones Reload 552

  Hi, how do so to resolve the 552 error if I'd never synchronize the phone before?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB18751 Error "Reload Software: 552" appears on the BlackBerry smartphone

  I hope that it contains something useful

  Good luck and let us know

• Problem updating my software blackBerry Smartphones

  Hello world

  I currently own a Blackberyy Bold 9000. I have a problem, upgrade my blackberry version 4.6 to 5.0 software. When I try to upgrade, it tells me that I have enough space (missing 21Mo), as shown on this picture http://img42.imageshack.us/i/26864228.png/ . This is not normal, because I have bearly applications (Blackberry Messenger, MSN Messenger, Twitter and Facebook and that's all). In addition to this, I have a 16 GB memory card. Can someone help me please?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB24109'there was an error in updating your software. There is not enough storage space on the device for this update"appears for a BlackBerry Device Software Update

  Unfortunately, it really does not offer much help (btw... your SD card is not relevant... only the Application memory is relevant). You might do better with this process:

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

  I hope that it contains something useful!

  Good luck and let us know!

• Software blackBerry Smartphones Blackberry Dekstop 5.0.1 B73 - silent install problems

  I'm trying to package of Blackberry Dekstop 5.0.1 B73 and run as a silent installation.

  I'm running it with INSTALLLEVEL 125

  BB, BB Media Sync software is installed, it does not install NOT from Roxio Media Manager.

  NO silent running works very well.

  Any attempt to install Roxio separately using the executable setup file or the MSI failed (or not install, Hung installs or completed installs it but errors in execution).

  Was a successful install 5.0.1 with Roxio?

  If so, you can run markets, did you?  Did you use the MultiLanguage version or English?

  Any help would be greatly appreciated.

  Thank you

  Personally I don't like Roxio at all. It is possible hundreds of problems!

  Suggest an alternative music player to your client. Coz he'll keep on hitting your various problems in the future.

• BlackBerry desktop software Blackberry Smartphones has encountered a problem and needs to close.

  I get this message lately when I try to sync my Torch 9800.  It seems to be hung up when it gets to the synchronization of media, although I'm not certain of this.  In any case, some would help here.

  Well ViciousFerret, I don't know yet, but the problem can be solved.  I disconnected the Blackberry and off of the card holder.  Once I did, I was able to connect without the usual crash.  Then, I changed the settings in the desktop software so that it wouldn't sync as soon as I plugged it.  Then I re-enabled the support card and tried.  When I clicked on the media, the information would not come - just an error message saying something about media services does not.  So I removed all media from sd card, then formatted the card and reconnected.  At the present time, it syncs and reloading my media files to Blackberry.  Will post again when the process is complete.  Thank you for answering and point me in the right direction!

  JmcL

• Problems with upgrade software blackBerry Smartphones New

  I recently downloaded and installed the latest operating system upgrade, since then when I lock the phone, 4 keys at the bottom of the phone remain active and are not disabled can it be corrected if yes, how would you please advise

  Hey GMAN58,.148 won't work on their phone because it's the 9500, not the 9530.

  Whits, this is a known bug with this operating system, but this is a temporary solution (until the Vodafone UK updated again)-add a password to your device, and then when low buttons affected, will not unlock the phone.  It will unlock only when you put your password.  If you make your password quick and easy to enter, this should not create too many problems (and it will give the added advantage of not giving friends access to your phone when you do not want that they can access).

  I hope this info is useful!

  

• Menu Application in BB Desktop Software blackBerry Smartphones shows no components of system 7 OS and programs, only manually installed applications

  9360 to 9720 switching has been a problem as my favorite BB apps that are part of the 7 OS like password keeper are completely absent on BB9720 after migration.

  Some forums are suggesting to use the menu of the Application of BB Desktop Software to install/uninstall applications and components of the system. This does not solve my problem, only applications installed manually, are indicated in the Application menu.

  Therefore cannot install or remove components of the system or programs like password keeper.

  Old and new BBs were running latest OS.

  Appreciate any suggestions that would help me with my mysery.

  Hello and welcome to the community!

  Sometimes the Desktop software cannot automatically find the necessary operating system... software and need 'help' along. The sub process should allow you to do.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now, if you have installed on your PC the exact same OS version you are running on your device, you should have all the available elements is displayed in the desktop software. However, if you have installed a different version of the operating system that is running on your device on your computer, the result will be probably an offer to change your device installed OS that you have installed on your PC... If this is the case, proceed with caution and be sure to first have a backup complete.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones error 507 & problem while reconnecting to JVM

  I bought a used Blackberry 9000 "BOLD" on the Internet and strives to update to OS 4.x for OS 5. I downloaded the Blackberry Desktop Software, saved everything to implement and tried to update. But there is no upgrade available for the current module, so I did a quick search and found that I can install the latest version via the Application Loader that needs to delete the vendor.xml file to install.

  I was upgrading the steps in the software, checked the applications, I needed and let software install upgrades for me, but unfortunately the process stuck at "reconnecting to JVM.

  After that, when I start the system, it displays ' Reload Software: 507 ", which means there is no operating system not installed in BB. I tried to reinstall either Application Loader and Blackberry Desktop Software, but every time I try it is still blocked to "Reconnect to JVM", and in some cases, the device does not start but shows the red light on the BB.

  I searched in the Internet see if there are people with the same problem, and none of them works. So I decided to post my question here.

  Here's the method I've tried:

  1. Upgrade via the Application Loader-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> Stuck at "reconnecting to JVM.
  2. Upgrade via BB Desktop Software-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> the same result
  3. Wipe the machine with JL_Cmdr-> "could not find the device, is connected to the computer?
  4. Wipe the machine with BBSAK-> "No device detected, press OK to continue.

  I am urged to find the solution, or should I buy a latest Internet module

  You can check the link below for the details of the error you receive.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000002792&language=English

  To reload the software device using the Blackberry Desktop software click on the following link.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000011320&language=English

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• My software blackBerry smartphones

  "" Well my software had a problem, I took it to some Shiners who difficulty cell, when I read it my bb appworld was eliminated yesterday I tried to download it but it says ' not compatible ' what could be the problem? I can't download mxit and other blackberry apps

  Using your browser, go to www.blackberry.com/appworld and install from there.

  If you continue to get this error, make a motorized, battery restart and try again.

• BlackBerry smartphones a few problems I have with my Curve 9300. Hope you can help me.

  Hello world.
  I decided to post it here to see if someone can help out me, I'm a blackberry curve 9300 user - O.S. 6, I had the smarthpone for awhile now, but since I had a few small details, I want to know if there is a simple solution for these things.

  1. the browser.
  Since the beginning, the native browser of the phone has this problem where it starts to load a page, but in the Middle it's just stops and goes back to the home page, so that I can not load any page. Am I looking for another browser that works very well, but maybe there's something I can do to fix this since the pages youtube or othe loading only on the BB browser and like I said, it does not load the pages. This isn't promp any error message or anything like that.

  2 don't-know-what-it's-for the icon.

  For a few months now, it has this icon I can't say what it's for, I have search everywhere in the application of updates, but nothing, I just decided to coexist with the icon, because it never goes away. Maybe there's something that I do this just to check the icon. Here is a screenshot of the mentioned icon.

  [IMG] http://i45.Tinypic.com/10f252b.PNG [line]

  [RL =http://imageshack.us/photo/my-images/521/captureit25042012191027.png/] [IMG] http://img521.imageshack...

  Downloaded with [URL =http://imageshack.us] ImageShack.us [url]

  3. crazy pointer.

  Sometimes, not always, just crazy pointer, it starts to move by itself, and when we try to write it becomes impossible, I tried to change the sensitivity of the key, but no change.

  Thanks in advance for any advice you can give me.

  I think see if I can find other alternative but radical would be to reload your OS using the method here:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  But I'll see if I or someone else can find a less radical alternative first.