Solution Center said problem as the printer is disabled

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• HP Solution Center can't find the printer.

  I have a C280 and Windows Vista. I worked OK. for years. Now the HP Solution Center would not find the printer. I tried to reinstall the printer, but the problem doesn't go away. I reinstalled Windows Vista and the printer does not have a solution. To reinstall the printer, I used the cd that came with the printer and I also downloaded the drivers for HP Web site.

  I can print and make copies, but I can't get a file after scanning a document or a picture.

  I'd appreciate any help.

  You can try a reinstall of the software HP Solution itself, rather than just the printer drivers.

  You can find a guide for it here:
  http://support.HP.com/us-en/document/c02259020

  You can download the latest version of the complete software of features here:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2100&LC=en&cc=us&DLC=en&sw_lang=&product=3204464#n191

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• Solution Center does not recognize the printer

  The printer is a HP C7180.  Operating system is Windows 7 (64-bit).

  Solution Center says that printer is offline - but it is connected & running.

  What to do?

  Uninstall the HP Solution Center.  Install the latest version of the appropriate operating system available on your printer's web support portal.

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.

• HP Office Jet Pro L7590: HP Solution Center does not recognize my printer

  When I try to open the HP Solution Center, I receive a warning tha no devices are detected and yet pints them of pinter and crystallized.

  Hello @BEARS5,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the problems of detection of product that you encounter on your Windows Vista-based computer when you try to use the Solutions Center HP all-in-one printer, HP Officejet Pro L7590. There are certainly some kind of product detection software or driver glitch that makes the error "detection". To solve this problem please can I you follow the steps below.

  If you use a USB cable connection, please unplug this cable now.

  Step 1: Uninstall the drivers:

  1. Click on the Start menu
  2. Select all programs (or programs)
  3. Select the HP folder
  4. Select your HP Officejet
  5. Select Uninstall

  Follow the instructions on the screen to complete the uninstallation of your product. After the uninstall completed successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to install the drivers for your computer
  2. Once the site opens click on the download button at the top left
  3. If you are prompted, please allow the download to run it
  4. Once the download is complete, follow the instructions on the screen to reinstall your printer
  5. Please do not connect the USB cable until the installation program invites you to

  Once the installation is complete, please open the HP Solutions Center to check if your HP Officejet is now detected and works correctly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Solution Center will not install for printer Photosmart 110 on Windows 8.1

  I'm running Windows 8.1 and want to install an all-in-one Photosmart HP printer 110a.  The only installation disc I have is for Windows 7 so I went on HP website, downloaded the drivers and existing software and install. However, after installation only works the print function. The HP Solution Center software installed, therefore, the scanner does not work.  How can I get the HP solutions Center installed?

  Hello @Hawkeye47,

  Thank you for visiting the Forums from the HP Support! I see that you are not able to scan with your HP Photosmart D110a, when you reinstalled the printer with the computer running Windows 8.1 operating system.  Complete the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP D110a uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software D110a has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your PS D110a (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109779-2&cc=us&DLC=en&LC=en&OS=4158&product=4023246&sw_lang=

  6. go ahead and print a test page.

  7. If you are unable to scan, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• OfficeJet Pro 8600: message "problem with the printer or ink system.

  I replaced the magenta cartridge with a new cartridge genuine HP (end of warranty 2017/01), but now get a message "problem with the printer or the ink system.

  If I restore the old cartridge I get the message that it is empty, but all the other options of the printer are available.

  Online support does not give me any result of solution but suspect there may be a manufacturing error in the new cartridge.

  Does anyone else have this problem or advice?

  Hello
  
  Please click HEREto access the procedure which should solve the problem.

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• Connected HP - 'problem with the printer '.

  Having not used the 'Apps' on my HP Photosmart 7520e for awhile I discovered that my printer is recognized on logging in HP ePrint, as "one line", but here's a yellow Triangle telling me 'problem with printer.

  My printer functions ok but if I try to use an application (I tried to print the calendar), I get the message "unable to connect to web services. "Cool Internet access and try again.

  I tested the printer by sending a test print of my Tablet and that works fine but Apps simply do not seem to recognize a web connection.

  Quite simply... Out there!

  Hi OnnaBugeisha,

  Thank you for being a member of the community of HP support.  I understand that you are unable to get the applications to connect from the front panel of the printer and you get a message "Problem with the printer" in connected HP.

  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  Regarding applications is not enabled on the front panel of the printer, HP is aware of the problem and working on a solution. It is recommended that you have your updates of product set to automatic on the front of the printer in order to receive the update as soon as it is available. If you wish to discuss with a phone support agent, please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region.  If you do not live the USA/Canada region, please click the link below to find technical support for your country/region number.

  Hewlett Packard technical support

• Printhead 7510 gliding is more to the center when I open the printer to change the ink cartridges.

  I have an all-in-one Photosmart 7510. My slides print head is no longer the center when I open the printer to change the ink cartridges. It remains in place on the right side. I can't access the cartridges. Otherwise, the printer can print pages without problem - it is not blocked when printing. I have had this printer for during 9 months - it is a new problem.

  Thanks, but I returned the printer for a replacement - it was still under warranty.

• HP Officejet 5740: there is a problem with the printer

  Every day the printer (not standby) turns on and shows "there is a problem with the printer. Turn the printer off, then on. "why what is happening every day?

  This problem got solved, later. Although tech hp sent me the ink HPInstant and that they "reset" of my printer, the error message returned in a few days and continues every day. Another call to Tech Support/InstantInk advised me to return the printer for an Exchange (it's 60 miles a way back). We decided to install Instant ink cartridges, as a last resort to resolve the error messages, and it worked. No error message. I put the original ink cartridges in the printer I can use those to the top. Still no error message and this printer now works well. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it failed an error occurred every DAY, after the installation of the instant ink cartridges a connection has been established at hpinstantink have finished the registration process.

• HP Officejet 6600 Guard giving the message there is a problem with the printer or the ink

  HP Officejet 6600 Guard giving the message there is a problem with the printer or ink. We have already tried to turn off then, have you tried unpluging and nothing works

  OK so I solved my problem normally my printer tells me what was low on ink im although there no and homesick, that I had to replace an ink catrige and his works now