Sony DVD RW DW - Q85A Driver does not work
We have a relatively old Sony Vaio (VGN-FS485B) with Windows XP operating system. The topic CD/DVD driver (RW-DW-Q85A) does not work and the State of the specified device is the following: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ». Unable to overcome difficulties following procedure of Troubleshooting Device Manager.
Grateful for any advice.
This article can help...
http://support.Microsoft.com/kb/314060
Tricky
Tags: Windows
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Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/Step 1: Please do all the same underneath if you did some before as is often total
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Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
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a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
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http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
-
E CD/DVD DRIVE DOES NOT WORK
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas: I am IMPOSSIBLE to GET THE DRIVE E (CD/DVD) TO READ. WHAT CAN I DO TO GET THE PLAYER TO WORK?
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
I am running Vista Home Premium on a laptop Compaq Presario F700. It is listed in the list of computers of readers, it is listed in Device Manager. The lites drive that the computer boots so I know it is detected. When you run itunes or media player the player does not open. When I push the drive button it will not open. It opens with a paperclip in the exit hole. It cannot read a CD or a DVD. None of the media players even recognize there is a disc in the drive. I tried to run fixit, but it would not drive either. I tried restoring from a previous backup, without change.
Hello
Check / settings (BIOS/CMOS) often F2 so watch the screen as it starts - place CD/DVD
1st in the boot order (remember to put it at the time where the fact).Then put in a DVD to boot Windows and see if the driver works.
If it doesn't then it's a hardware problem.
=======================================
If the drive has worked in the test above, that these can help:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I tried Mr. Fixit, and I still keep getting the same message again and again... It was working fine, less then a month ago.
Hello
19 code means there is a driver conflict such as two devices attempt to use the same resources.
Please make all underneath the same if you've done it before as it's often the total of the process which
solves
the question.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.Normally the above will solve this problem if not work your way down through them, even if you
done before.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsSome DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.--------------------------------------------------------------------------------------
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Pavilion dv7t-2000 dvd/CD drive does not work
Hello
I have problems with my CD/DVD drive.
Recently, I upgrade my Windows Vista Service Pack 2. I noticed that my CD/DVD drive does not work, although I don't know if this is related to the Vista upgrade because I have not used the cd player in a long time. The drive does not read CDs or DVDs that I put in.
Device Manager indicates there is a problem with the driver for CD-ROM/DVD-ROM drive. Device Manager displays the following error message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »
The device is listed as TSSTcorp CDDVDW TS-L633M ATA Device. The CD-ROM/DVD-ROM is the same as that provided with the laptop when I bought it, which is listed as "LightScribeSuperMulti8XDVD + / RWw/DLayer" on my receipt.
In the properties of the device, I pressed the 'Update Driver' button, but it says that the driver is already up to date.
I searched HP's site for an updated CD-ROM/DVD-ROM driver, but I couldn't find one. I also ran "HP Health Check", but the program cannot find any problems.
Thank you for your help.
The problem has been resolved.
I followed the advice of nazcar4u in a similar thread:
http://h30434.www3.HP.com/PSG/board/message?board.ID=hardware&thread.ID=16365
I used the "Fix it" Wizard on the Microsoft Web site:
http://support.Microsoft.com/kb/314060
I hope it helps those who encounter the same problem.
-
My DVD/CD drive does not work in Windows 8 Professional with or without data or audio in it. However, if I turn off the PC with a bootable CD/DVD in there, the PC recognize the media and initiate the CD when turned on. This confirms that the DVD/CD drive actually works, but for some stupid reason, Microsoft Windows 8 Professional will not recognize the same DVD/CD player it loaded since! Thanks again Microsoft for another product of shit. Now, how are you going to fix this? And how are we supposed to run things such as WordPad or paint, etc. I predict that Windows 8 will fall faster than Windows Me!
Hello
To access all applications - just right-click anywhere on the splash screen - the lower right corner
-All Apps - scroll to the left to learn more. You can pin any application to the start screen - right
Click on - to start pine.It is a real help:
Windows Store - Top free - Windows 8 Cheat Keys
While on the screen type start - Help
Or Win Key Q plus Apps search - help
Or charms - Search - Apps - Help Menu
After that the foregoing-> on left click-> Help and Support.
==================================
Solution Windows 8 - left Center - learn more
http://support.Microsoft.com/GP/Windows-8Meet Windows - a good start
http://Windows.Microsoft.com/en-us/Windows-8/meet====================================================
====================================================It was an upgrade of Windows 8 or you you destroy the old operating system and
do a full install? Are there any error messages?
Check the Compatibility Center to see if the drive is compatible:Windows Compatibility Center
http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-usCheck with the manufacturer of the system support, their documentation online and pilot/firmaware,
and ask questions in the forums (if any) on known problems. Some CD/DVD players are not
Windows compatible 8.---------------
From the desktop - WINDOWS key + D while on the screen start to access the desktop:
WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)
Enter it below (or COPY and PASTE):
Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001
RESET
(from AtishayMSFT)-------------------------------------------------------------------------------------
-Use and you need to use it again after trying the methods below.
What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly================================================
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Starting from the command prompt from the desktop - Windows key + X - (Admin)
SFC/scannow
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Windows key + X - command prompt (Admin)
Chkdsk /r
(space between the k and /)Or run CheckDisk in Windows 8:
Improve performance by optimizing your hard drive - see "to repair a drive.
http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive--------------------------------
Windows key + X - Control Panel
Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
UNINSTALL - REBOOT this will refresh the default driver stack====================================================
If necessary:
Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
settings) or even a restore.Windows 8 includes special discount methods (keep files and settings) or a reset
(new installation remove all).How to restore, refresh or reset your PC
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PCHow to create a system image to refresh your PC in Windows 8
http://support.Microsoft.com/kb/2748351How to update Windows 8
http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.htmlHow to reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html=====================================
Expert help with CD/DVD drive issues available here:
Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://Club.myce.com/F61/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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