Sony DVD RW DW - Q85A Driver does not work

We have a relatively old Sony Vaio (VGN-FS485B) with Windows XP operating system.  The topic CD/DVD driver (RW-DW-Q85A) does not work and the State of the specified device is the following: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ».  Unable to overcome difficulties following procedure of Troubleshooting Device Manager.

Grateful for any advice.

This article can help...

http://support.Microsoft.com/kb/314060

Tricky

Tags: Windows

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    Windows Compatibility Center
    http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us

    Check with the manufacturer of the system support, their documentation online and pilot/firmaware,
    and ask questions in the forums (if any) on known problems. Some CD/DVD players are not
    Windows compatible 8.

    ---------------

    From the desktop - WINDOWS key + D while on the screen start to access the desktop:

    WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)

    Enter it below (or COPY and PASTE):

    Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

    RESET
    (from AtishayMSFT)

    -------------------------------------------------------------------------------------

    -Use and you need to use it again after trying the methods below.

    What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

    ================================================

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Starting from the command prompt from the desktop - Windows key + X - (Admin)

    SFC/scannow
    (space between C and /)

    Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

    Windows key + X - command prompt (Admin)

    Chkdsk /r
    (space between the k and /)

    Or run CheckDisk in Windows 8:

    Improve performance by optimizing your hard drive - see "to repair a drive.
    http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

    --------------------------------

    Windows key + X - Control Panel

    Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
    Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
    UNINSTALL - REBOOT this will refresh the default driver stack

    ====================================================

    If necessary:

    Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
    settings) or even a restore.

    Windows 8 includes special discount methods (keep files and settings) or a reset
    (new installation remove all).

    How to restore, refresh or reset your PC
    http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

    How to create a system image to refresh your PC in Windows 8
    http://support.Microsoft.com/kb/2748351

    How to update Windows 8
    http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

    How to reset Windows 8
    http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

    =====================================

    Expert help with CD/DVD drive issues available here:

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://Club.myce.com/F61/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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