Summary email printing problems

I'm unable to print the content of my emails in Windows Mail.  When you select the print option, it prints only the subject, who, sent and the date.  Any content in the e-mail message is left out in the process.  The only way I am able to print content is if I select, copy in word windows or excel and the past and print it.  It is very frustrating as I then do not have the line object etc. as part of the printed page.  I asked the help of the friends, the Agency from whom I bought the laptop, but nothing helped.  Attachments I can print without problem, I tried open the email and then print, but it made no difference.

Barbara6, thanks for posting on the Microsoft forums.

To begin let verify us that your printer is not having problems of communication with Windows.
We start by printing just a 'Page of Test', to do this:
Click on 'start '.
Type "printers" (without the quotes) Alternatively you can click on 'Printers' if it appears
Look for your printer and right click on it
Click 'properties '.
In the 'Général' tab, click on the button to the lower title "Print a Test Page"

A test page will now be sent to your printer, make sure that text and graphics are displayed correctly, the Windows Logo should also be in color, otherwise it could indicate a problem with the printer driver.

Post back with the results of the Test Page.

If the test page prints correctly, then there may be a setting of the printer we neglect. If all the settings are correct, then we want to launch a "clean boot" to determine if there is something interfering with the way that the printer receives the signal. If this does not work to our liking then we want to launch a ' as system restore from "day where the printer was working properly.

In both cases please post back with the results of the test page and we will continue from there.
Kind regards
Aaron Barth

Tags: Windows

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