SX20 Codec w / CTS-PHD-1080P12XS - Standby (Position of privacy)

Similar Questions

• How to get out Mcu put snap in the sx20 codec

  As I've attached image, I raised lite snap shot box, I can not MCU snaps into the sx20 codec.

  We use MCU (5300 series), Gatekeeper & sx20 codec as endpoint device.

  I see that the call is using encryption, instant end do not appear if the call is encrypted.

  I do not know what version of the software that you use, but there is a change in behavior for snapshots between TC7.2 and 7.3, see each of the admin guide below for details.  Note that end snapshots are deleted, as well as a new 'notification of surveillance '.

  SX20 Admin Guide TC7.2, pg 19.

  SX20 Admin Guide TC7.3, pg 13.

  There is a very long back and just discuss the TC7.3 release regarding snapshots (link below), but the behavior will change slightly in TC7.3.3.  However, I don't know if end snapshots will come back or not.

  tc730-websnapshots-broken-even-further-design

• What is the difference between codec primary and secondary codec in cts-3000?

  Hello

  I'm a novice on telepresence. This community is only a place to resolve issues for me.

  What is the difference between codec primary and secondary codec in cts-3000?

  I know the primary function of the codec. but I don't know exactly of secondary function of codec.

  Help me please.

  Hello

  On a CTS 3000 system, you have 1 codec primary and secondary 2 codecs. Secondary codecs are responsible for the camera left and right and view the connections. They communicate the main codec via an Ethernet cable.

  Here is a guide to the installation of a CTS-3000 so that you can see the routing of cables.

  http://www.Cisco.com/c/en/us/TD/docs/Telepresence/cts_3000/guide/3000_assembly_guide/CH08_Routing_Power_and_Signal_Cables.html

  In addition, if you are interested to learn more about the telepresence as of last year, Cisco introduced the video CCNA certification track. Maybe it's something you are interested in.

  https://learningnetwork.Cisco.com/community/certifications/ccna_video

  PEI

• Codec C60 CTS requires BE 6 K

  Hi all

  I have a codec C60 CTS to be installed in a new site that offers free vpn to Headquarters. The HQ is fully functional with BE 6 k, codec C60, etc..

  Do I need a BE 6 K in the new site for the installation of the codec c60. (I'm confused because I've heard that sometimes it takes BE 6 k)

  Thanks in advance

  Yes. You can make cross-site calls, then save your C60 on the AC BE6K.

  Registration BE6K must have a license of TP for your C60 room.

  Recommended bandwidth is > 1 MB.

  Find and read: Cisco TelePresence endpoints on CUCM TC administration

  BR Oleksandr

• using converter to connect the cable presentation to SX20 codec

  Hi all

  We SX20 and we need to make the presentation of video calls.

  We have HDMI cable stretched between the codec and the Conference table, the problem is that we can't get more cables of the codec to the meeting table.

  I tried to use a DVI HDMI converter to connect the cable to the codec, but unfortunately it did not work.

  It is a specific type of converters that will work?

  has anyone have the same problem and managed to resolve it?

  or is it at least, is a document of cisco mentioning that the converters will not work in this case?

  Thanks in advance.

  Amit: If you see a calbe like that "DVI2VGA" is already a "converter", at least if I read what Ibrahim.

  In general, a cable or a DVI to HDMI adapter should work.

  If this does not work, check with a different resolution or source (different computer)

  and see if the cable is not for long (try a shorter for example)

  and try the adapter on a different Setup.

  Which would not have worked is DVI-> VGA and VGA-DVI-> HDMI > as VGA would break the digital signal

  Analog = only VGA, HDMI = Digital only, DVI can carry both, but there may be no ordinary VGA2HDMI cable.

  In addition, Ibrahim should check what is the definition of the type of entry for the dvi input.

  I woud try it with first auto and then select digital and see if that makes a difference.

  Please remember useful frequency responses and identify useful or correct answers.

• Reached the maximum of SX20 codec calls once an audio call is connected?

  Hi all

  I have different SX20 devices deployed on our corporate network that are currently on the same version of software: TC 7.2.1.

  For some strange reason that a device does not have a second call (audio) to be placed and added after it has established the first video call?

  Everyone knows this?

  In the State of the system it says the MaxNumberOfActiveCalls = 1 where, as my other systems SX20 say MaxNumberOfActiveCalls = 2?

  I have attached a picture of the number experienced in the tab "call control".

  Thank you

  Brad

  The SX20 has the Multisite Option? Check under the Home tab.

  Ms.PNG

  

  If no Multisite option installed, adding another call for multipoint call will make the second audio call to become involved only and this is a normal behavior. You mentioned that you cannot add another call (audio), is the system put into service and recorded the CUCM?

  Check also under Configuration > System Configuration > conferences what Multipoint mode:

  Ms.PNG

  

  Kind regards

  Acevirgil

• xhistory Cisco SX20 codec calllog

  Hi all

  Can someone help me? I have a Cisco SX20 with the version of the TC7.2.1 software, I´d as know, if a limitation extracting SX20 call logs using the command line:

  xhistory calllog appeal

  I extracted the last 30 days, always, once the month.

  TKS,

  Caesar

  You may have been able to see some newspapers, but this is not a complete list of all calls (at least that you didn't really use the unit much at all).

  With TC7.2.1, you can retrieve the call history via the web interface in a more readable format (Diagnostics, historical calls) - but to have a glance at it, it shows only the last 100 calls (which, for the unit, I looked it is a matter of days, not the "last 30 days" you are after).

  You really need TMS to capture and save the CDRs to be able to report for any significant period of time.  You can download TMS and run as a demo version to report up to 3 devices without any permit.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• CTS-INTP-C60 order Guide: additional Camera

  Hello

  Need you advice on that.

  CTS-INTP-C60: C60 Integrator package with two additional x 12 cameras

  For additional camera SKU: CTS-INTP-C60, which to choose?

  CTS-PHD1080P12XS2 = PrecisionHDMC 1080 p 12 X Gen 2

  CTS-PHD-1080P12XS = PrecisionHDMC 1080 p 12 X

  CTS-PHD1080P12XG = PrecisionHDMC 1080 p 12 X unit - dark gray

  CTS-PHD-1080 p-KIT = PrecisionHDMC 1080 p 12 X camera Kit

  Please advice

  Best regards

  Hello

  For the kit or the camera 12xs Oreder.

  12xs2 camera specifically would be that if you have a deployment planned on hdsdi port of rest of the camera the camera is exactly the same

  Concerning
  Ravi kr.

  Sent by Cisco Support technique Android app

• Video is not clear

  Dear

  I have

  Cam C40CODEC-CTS-K9 and cisco cisco cts-phd-1080p12xs. My problem is that when I use the cam the picture on the video is not clear. Please help me, it is an agent. I also need to inform the camera zoom and motion detection to work well. What should I do?

  Please advise, I will apperciate this

  Hey Islam,

  Assalamu Alaikum. According to your description, the problem seems to be on the local site where even your auto view does not work well. Here are the possible reasons for this behavior:

  -Faulty camera
  

  -Defective Codec configuration
  

  -Defective camera cables
  

  -Environment room

  In order to isolate, please connect the camera directly to a screen using an HDMI cable. You can always connect the camera via the codec using the Visca cable which is used for control and power.

  If you still don't see a fuzzy picture on the screen, this means that the device is defective or the problem is with the lighting in the room. In order to get a clear picture, you must have sufficient lighting in the room in order to use the camera for a video in HD quality.

  Please review and let us know.

  Thank you

  Saint André
  Telepresence solutions group

• Screen of C60

  Hello

  one of our client got Cisco Codec C60 [end of support] running on version 4.x with camera and screen

  CTS-P52DC60-K9
  CTS-PHD-1080P12XS +.
  CTS-JAQUES-II =
  CTS-P52MONITOR-L
  CAB - CAM - HD2.9 M =
  CTS-P52MONITOR-R =

  We intend to replace C60 H/W 80 SX. My query is can we use the existing camera with the same screens with new SX80?

  Please notify.

  regds,

  Aman

  Equipment you list, it appears as a duplicate of 55-inch profile.  You can replace the C60 with a SX80 and always use PrecisionHDMC 1080 p 12 x camera, however, you will need to customize the installation a little, from the C60 a SX80 cables and the overall configuration/installation will be the same.  You will also need to buy a 10 Touch to control the SX80, like 8 Touch the C60's existing will become incompatible.  Suggest you take a look at the SX80 Installation Guide to get an idea of the connectors and what you have personalization.

  Note that the SX80 installation guide does not mention the PrecisionHDMC 1080 p 12 x camera, but it is supported with limited functionality, below is taken from TC7/CE8 release notes:

  • Using base with Pan Tilt and Zoom functionality is supported.
  • Software update of this device is not supported natively by this codec.
  • Daisy chaining cameras is not supported on SX80.

  Ultimately, customization, you may need to perform, not to mention how the monitors are currently controlled would be affected and may not work with the SX80, it may be interesting to simply replace the entire system with a new endpoint of MX series.

• C40 camera

  Hello

  I need to order a camera for C40, which do I order = 1080P12XS-PHD-CTS or CTS-PHD1080P12XS2 =

  Kind regards

  Aastha

  Hi Fredy,

  Information provided by Diakite added.

  CTS-PHD1080P12XS2 = is Gen 2 12 x camera that was outside for more specifically port HDSDI issues.

  If you have a specific plan to use the camera on the HDSDI port and that too on the longer cable up to 100 feet distance so go ahead S2 else

  CTS-PHD-1080P12XS = his is the same from the other and will not any question on HDSDI or HDMI ports.

  Concerning

  Ravi kr.

• How to get the video conference on the two HDMI ports simultaneously in the telepresence codec sx20 o/p?

  I tried to get video output in both output HDMI port SX20 codec, but when I'm on one device to the other display is turned off, so my question is, I can't exit on both screens at the same time? If so, how?

  Hello

  First of all what you should check that the "videos > monitors: role" is set to Dual and you can then configure the output HDMI mode primary, secondary or presentation only.

  This can be done through the WEB user interface or via the CLI over SSH

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/quick-set...

  If your search "Video monitors" in this document, you will see the orders if necessary.

• TP Codec SX20 on UC540

  Hello

  Hope you read my story. This is my first time doing just that.

  I am currently doing an audio/video/IP telephony via IPSec Site to Site VPN (OpenVPN HP Server).

  For the site (new site), I have a VPNServer open HP, a UC540 and a bunch of SPA504G phones configured using the CCA.

  For site B (old site), we have the same implementation with the exception of some application servers and a telepresence codec Tanberge C20.

  But it is not me who makes the setup to site B, so I'm not aware of the rest of the details.

  I set up a static route on the A-UC540 pointing to the network site B site, the next hop ip address is the ip address of the site A openvpn server.

  I did the test of site A, and I can already make calls at site B and vice versa.

  But today is another story to the site A. I am trying to connect a telepresence SX20 codec to UC540 to make video calls on site B.

  The thing is, I can't save the sx20 on UC540 using the Configuration of Cisco's Assistant. So, I open a case with Cisco TAC and got 2 engineers of telepresence to assist me (strange?) and discovered that SIP and H323 are inactive. They said that they did not the integration between sx20 UC540 (they made only with CUCM, VCS, TMS, etc.. I told them that we have almost the same configuration in site B with codec C20.

  Then, I got the codec C20 of the B-site configuration because I do not know if they are supplying the UC540 as the external Manager.

  After xconfig/xstatus, I saw that the supply mode/directory server is "TMS", but I did not even send to Cisco TAC. And site B have also SIP and H323 inactive, but their telepresence works and has been there for a long time.

  It is possible the sx20 codec to UC540 layout uses the CUCM mode? Or there is no need to save it and just set up the video calls from site to site?

  I really have no idea how to proceed.

  Any response and help will be appreciated.

  Hi Bernard,.

  close this discussion if the issue is resolved

  UC540 not supported for registration

  and the second problem was solved through factory reset.

  Thank you

  Ravi kr.

• Can we replace the primary codec CTS 3000 with CTS 1000 codec

  Hi all

  Please correct me if I'm wrong.

  Physically CTS 1000 codec and CTS 3000 Primay Codec is the same air, I would like to know what is the difference between the two codecs.

  Suppose if I replace the main codec CTS 3000 with codec CTS 1000 it'll work?

  The difference is only between the firmware... ??

  If I try to download the firmware CTS 3000 in CTS 1000 codec does?

  Also add codec CTS 1000 in CUCM as Codec CTS 3000?

  Kind regards

  Nikhil Jayan

  Nikhil,

  Are the only thing you need to know about 2 codecs GEN 1 or GEN 2. On the GEN 1 all the microphones connect to the primary codec. On the Gen 2 microphones connect through the audion expansion area. You can see the difference on the codecs on the Gen 2, you can see 1 connection for the Center microphone and a connector square for the cable to the AEB.

  Other codecs are exactly the same. Endpoint gets its configuration file in Communications Manager. So once go you MAC address and restart the endpoint it will go the new configuration file. If you use a CTS Manager, you will need to go into the Application user in the CUCM and move the MAC address of available for controlled devices. You will then need to make a discovery of the room in the CTS - Man.

  The firware for both codecs are the same.

  I hope this helps out.

  JD King

• CTS-PHD1080P12XS2 + to be used with the laptop

  Hello

  We got a CTS-PHD1080P12XS2 + camera that we bought with the SX20. It works very well.

  This camera integrate with laptop who got both built-in WebCam and HDMI port? The reason for doing: is poor quality of the webcam and the client S/W to the Conference of the laptop and wants to use the Sx20 camera.

  regds,

  Aman

  Hi Aman,

  I don't think that the whole upward to integrate the camera of the Sx20 with laptop / PC and use it wouldn't work like the laptop must have HDMI as a port of entry to take the power of the camera and encode it.

  Encoding and decoding is performed by the Sx20 codec, I don't think your laptop could have done. The computer must have a video encoder card in order to use the camera.

  Thank you

  Sheikh Jeff