System model 23-k470na: new HP all in one has a connection slower than my previous PC broadband

I just invested in a new HP AIO model Pc i7 23-k470na, on the last 2 weeks, I noticed when the speed test on Speedtest.net I am reached only between 87mbps and 95mbps where as with my old HP Elite i7 desktop I reach about 155 to 160mbps

I checked the Ethernet status shows as 100 Mbps speed

The network adapter is a Realtek PCIe GBE Family Controller

Any suggestions to achieve broadband I'm used to and paid for

Hi again fishyhooky,

It is good to hear from you!

Since the steps above you has improved the speed of connection on your desktop, I recommend that you contact your Internet service provider to determine the speed of connection is correct on your network.

If network speed tests come back with an optimal result, please call our technical support at 800-474-6836 for repair options. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: Notebooks

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