System repair and Gigabyte USB included

Similar Questions

• system repair and recovery

  How the system repair and recovery is possible in windows vista Home premium which is preinstalled on toshiba satellite model? because I havn't windows disk.

  For a startup repair disk:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Here are the various ways to reinstall Vista:

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• Windows XP system repair and commmand prompt still does not

  I'm still having a promblem with my computer. System repair and command prompt still does not. I got a response from Joselbarra, but I can't find the link to meet him. So if you see this here some answers to the questions you asked. My system is microsoft windows XP Edition family version 2002, service pack 3 (although in Add or remove programs there are no size MB next to service pack 3 and all my windows programs).

  I do not have anti virus and have ever since I bought my computer 6 years ago (I know, but I'm paying for it now).

  My /CDDVD player has not worked for about 2 years.

  Windows XP is already installed on my computer when I bought it. The CD only I can find is Microsoft Works 7.

  My problem is that system restore was taking more than an hour to work. Then I disabled my jeanmarie, until it gives me the message that my restore was successful (or not). When I turned it on again it seemed have lost all value files and text processing, user account, microsoft msn password. So I can't access the internet to download anything.

  I tried through the command prompt as Joselbarra suggested. VBScript and jscript regsvr32 succeeded. However I mshtml was not. I had messages that said.

  LoadLibrary ("mshtml"), the failled specified module could not be found.

  No name of the specified DLL.

  use: regsvr32 [/ u] [/ s] [/ n]

  Dllname [/i [cmdline]]

  / u unregister Server

  s silent; dispalay message box

  i - call. Installation of DLLs on optional [cmdline]; When used with / u calls dll uninstall

  As you can imagine, my mind is filled with jargon tenical and I'm not the wisest Please HELP someone.

  Here is the link to your previous topic.

  http://social.answers.Microsoft.com/forums/en-us/xpperformance/thread/4c2402e8-4668-425F-9163-a5b6960dee16/

  I do not vote for me I'm not here for points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

• I took my system repair, and a pirated version of Windows has been installed. How to install my copy of Windows?

  Windows Vista Edition Home Premium
  I am not able to install windows vista on my laptop. A few days before my work laptop stopped and I have it for repair.
  The repairman told me that the boot Image does not. I have recovery disks gave him. He informed me that these discs also does not work.
  It has installed pirated windows vista on my laptop. I was not informed on this subject. Kindly help my window even.
  Concerning

  Hello

  As they installed a "pirated" copy of Vista, you need to reinstall Vista yet.

  And if your recovery disks do not work, you should contact the manufacturer of your computer to the recovery disks does not.

  There are several methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  Read what you don't say if you have the recovery disks when you bought your laptop, or if you have made yourself the recovery Partition

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• the constant loop start: System repair

  Net book showing system repair and has been in this mode for more than 12 hours with no other info that appears.  I can't move to the beginning upward on the computer to try a system restore.  What comp is off, and the return on the system repair same box appears...

  Hello

  You have a problem with Netbooks not having is not a DVD player, to use bootable disks to repair or correct them.

  I suggest you contact the manufacturer of Netbook for assistance.

  They also provided a recovery Partition to reinstall the operating system to.

  F10, F11 or alt F10 are some of the options to do so, according to the manufacturer...

  See you soon.

• Error 17-Windows will not load past the splash screen, and system repair has no effect...

  Hi all, my problem is the following. Off my laptop the night before, an upgrade has been installed as usual. However, when I tried to start my computer the next day, I was meeting with a choice of operating systems, one was vista and one was something called "openSUSE 11.2 installer (NET).» Of course I wanted to choose vista, but when selected has been sent to a screen that read (sorry for the amount of the entry).

  Start "openSUSE 11.2 installer (NET)".

  (hd, 1)

  Specifien type is ntfs, partition type 0 x 7

  /openSUSe/ kernel linux devfs = mount, dall ramdisk_size = 65536 = ftp install: //ftp4.g wdg.de/pub/opensuse/distribution/SL-OSS-factory/inst-source/ server = ftp4.gwdg.de lang = en splash silent vga = 0x31A

  Error 17: File not found

  I don't know much about this sort of thing, so he thought better to include everything I could. At first, I tried to reload Vista, but it just opened the same screen, so found the vista disc that came with the laptop and it is stuck in. I ran sytem repair and system restore and both have had no effect.

  I'd appreciate any help is sorting this point, but if I have to reinstall vista (what I hear the hard disk wipes), is it possible to backup all my files to be reintergrated later.

  Thanks for any help!

  "Off my laptop the night before, an upgrade has been installed as usual."

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost, please include Error Codes, including what you have already posted, andexactly what happens after you tried to update.

  In this way, you will receive the best help.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• I have Windows 7, my computer does not start. I did the Startup Repair and he won't fix it. I did the system configuration information

  I have Windows 7, my computer does not start. I did the Startup Repair and he won't fix it. I did the system configuration information. and that did not help. What to do now? The comment of Bios makes me fear that it could damage my computer forever. What should do? Help, please

  Hi Alan,

  Thanks for posting your query in Microsoft Community.

  I understand that the computer does not restart even after running Startup Repair and I will be happy to answer your query. I appreciate the efforts made to try to make it work. Let me ask you;

  • How do you run the Startup Repair?
  • Do you have Windows 7 repair disc?
  • Remember to no particular change in the computer before the show?
  • Have you plugged an external equipment, except the keyboard and mouse?
  • You are able to start the computer in safe mode?
  • What is the brand and model of the computer?

  Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  There could be several reasons why he's not leaving including hardware as well. In addition, it could be because the master boot record (MBR) has been damaged. When you try to use the Startup Repair tool to repair the MBR, the Startup Repair tool indicates that no problem was found or it does not work yet.

  If you have any connected USB flash drive or other external devices connected to the computer, if you please, remove them and try to run the Startup Repair tool.

  If you haven't tried using Windows 7 repair disc, you can try the following:

  1. Insert the Windows 7 disc
  2. restart your computer
  3. When asked if you want to boot from your DVD player, do it.
  4. Select your language, click Next.
  5. click on repair your computer
  6. Select the operating system you want to repair.

  You can also perform the system restore by selecting the restore point when you think it worked very well. System Restore, choose advanced options using the disc.

  Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

  I also recommend to contact the computer manufacturer to get the done diagnostic equipment.

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Startup repair and then updated conf. over and over again. operating system is vista.

  power on laptop goes to the Startup Repair and Configuration of updates then stops a restart, only to do it again and again and again.

  Follow the instructions and make a Bootable CD from him.

  Make the BOOTABLE CD into the computer that you downloaded for.

  Read the advice and follow it.

  Advice is given for a reason, because that is how the manufacturers recommended for:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And if this does not resolve the problem, transfer your question in the Forum of Windows updates:

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When repost you it describe exactly what happens when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• SFC.exe find corrupted system file and confirms the determination of repair at the next startup. but are still present after running sfc scannow new windows 8

  I run sfc/scannow;  results. resource protection finds files corrupted and managed to fix it. System file repair changes will take effect after the next reboot. but after the restart without change, I run sfc/scannow and files are always corrupt

  system not finish booting and stuck at halfway. Also the programs would not open. I had installed some drivers from the Asus download site. before it began. so I uninstalled it, but no help, then I ran the SFC scan who gave me the message about corrupted files, I ran a system restore and everything works although now I have same re installed all the updates except some Akami download which was also offered on the Asus downloads thanks. for your quick response

• Vista will not start. Verifying the integrity of system files and repair has no ErrorCode = 0 x 2 HELP PLEASE!

  ASUS PC, Windows Vist Home premium, all updates.

  Out of the blue, it will not start.  Access the start scrolling (the one just before logon) screen and it just stops.

  Twice I ran Vista check utility.  The first time, I chose to do the system restore to previous state.  Restarted.  Always off.  The second time, it took much longer and from what I can see.  All TESTS PASS, except one:

  Repair action: repair and checking of the filesystem Integrety

  Result: failed. Error code = 0 x 2

  Time required: 6206818ms

  I get no blue screen, I can't even any screen!

  I'm triying to repar because I have several costly software titles that link the authorization key code to a key hardware and software installation.  I don't know that I could reinstall if I get a code (randomly?) different generated software.

  I don't know about i-tunes and other content downloaded my wife has such as MP3 files and audio books.

  Thanks for any help!

  The test fails (SFC) checks for corruption in the files on your system.  If she can't even complete, she suggests the Vista all system needs to be re-installed - but you have already done this and you still have the problem.

  In fact, look like a hardware problem.  Here are some troubleshooting guidelines hardware that can help (but probably not for this question as what you really need, it is a replacement for test):http://elephantboycomputers.com/page2.html#Hardware_Tshoot.  Frankly, I think it's time to take the system to a repair facility of good reputation for the service computer (or to return to the manufacturer for repair - costs, schedule, guarantees and make a decision).  I don't know what hardware component.

  If you can, try to back up your data before you import it it because they will probably wipe the drive clean during the process. You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (perhaps done on another computer).  This should give you enough access to the system (if you do not have any other means) to backup your important data.  Otherwise, try slaving the drive to another system and access the data in this way.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• What can I do if Windows does not start and system repair will not work

  Original title: pc does not start. blue screen says driver overtaking has a stack buffer and of physical memory dumps. repair of the proven system and also the restoration of the system. still no luck. Help please! Jane.

  Blue screen flashes off pretty quick so cannot read all of it. It says problem can be installed recently ware. don't the have not installed anything. Since regular programs.

  says a malicious attempt can occur. that security essentials update installed.  Windows system repair ran several times and said that he could not fix pc. Just tried restoring the system to the 22/10/11, which said it was successful, but still have the same problem. Don't know what to do now that not that computer savvy!

  Hello

  Did you do changes on the computer before the show?

  Method 1:
  You can disable automatic reboot system Advanced Start Menu fails to capture the error message and check if it helps.

  Method 2:

  You can start the computer in safe mode and check if you are able to start
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 3:
  If you are able to boot into safe mode, then perform a clean boot and check:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the Knowledge Base article.

  Method 4:
  You can perform system restore and startup using Windows vista DVD repair.

  What are the system recovery options?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• Using HP Diagnostic and Win 7 HP PC system repair disc to another, even 0 s?

  A friend who has a more recent with Win 7 HP, HP nor his family know little about the period of the PC, has it completely messed. He asked me if I could fix it, to make a long story short, I can't access a large part of what. I couldn't find any Active safety system. Norton 360 trial expired, Windows Defender is disabled.  I can't access Windows Explorer or the control panel and Windows Update does not work... The list goes on and. I believe there is a major Virus in the machine by the way he told me he started acting about 2 weeks, he started when he was on the opening page after page line.

  It's funny, he thinks really that Microsoft took his machine and since he was on a Government web site (?) they are both after him!

  I told her that I need to run Recovery, probably destructive if I can't back up its files.

  I tried restoring the system to a point more a month, has not helped. I know that the first step is to get rid of the Virus, I was able to get Windows Defender working and updated, quick scan revealed nothing, and I had to start a full Scan him before I left.

  I know that if a mouth full, but here is my question... Can I try to use HP's Diagnostics and Win 7 HP system repair disc I created from my PC on his PC (same OS)? Just to see if it helps so I can get a security software installed and running before you run the recovery.

  Thanks Risingsun

  BORN OF NEW AMERICAN

  Hello

  You can certainly use the Windows 7 repair disc as long as it's the same version (IE 32-bit or 64-bit).  However, if there was a large number of malware on the PC, I would say that your suggestion to restore PC to factory settings may well be the best option as this reformatted the hard first of all - this way, you can be sure that everything has been cleared until the operating system is reinstalled.

  To perform a factory reset, there are 2 main ways. Either process will erase the data private so. 

  1. If your friend has created a set of recovery disks, insert the first and reboot the PC to start the process.

  2. Another way is to first shutdown the PC, and then tap away at f11 as soon as you press the power button and this should access Recovery Manager, which then allows you to reinstall the operating system.

  Kind regards

  DP - K

• My system has been repaired and the operating system has been replaced by a non-genuine version of Windows. How do we install the real version I used to have back?

  Windows vista installation

  my computer has been repaired and reinstalled with a non-genuine version of the window. I have now the true window vista but I don't know how to do in this regard.

  I just insert the disk and follow the instructions?

  Hello

  You need to change the Boot order to make the CD/DVD drive 1st in the boot order, then restart with the Vista DVD in the drive and follow the instructions.

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  Here's how to do a clean install

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  See you soon.

• Difference between the use of system repair disc and original media

  Hello

  I'm about to create a backup image of my OS, but I can see an option for a system repair disc, but in a previous question, I was told that the original install media will suffice.

  Should I create this image or only be concerned about the system.

  Thank you all.

  Just three days ago, I used a Windows 7 (without SP1) installation disc to restore a System Image of Windows 7 with SP1.

  If you want, you can create the system repair disc, but it is not necessary.

• HP 2000-2d49TU Notebook PC: automatic system create and close

  Hi team,

  My system is infected with the virus and my Avast antivirus can't find/fix any virus. I also reinstalled window but it is the same some time my system is create automatic and closed. When I click on any file system is automatic anoter open file. my window 7 ultimate is also automatic update and sysem necessary new product key.

  Please help me who to repair.

  Thank you

  Pradeep

  @Psing89,

  Hello and thanks for the display on the HP support forums.  The only option you have is to perform a complete system recovery and it will clean the system and return to the original configuration.  This link will help you with that.

  HP computers - performing a recovery of system HP (Windows 7)

  If this fails and the virus has penetrated into the recovery, then the only option are to get a new copy of the the recovery media and use it to completely wipe the drive and start again.  This link will help you get a copy of your recovery media.

  HP computers - get HP recovery disks or HP USB recovery disc

  Please let me know how things are going.  Thanks again for posting and have a great day.