Tecra 8100 seeing all installed memory

I'm working on a Tecra 8100 laptop for a friend. Machine does not seem to recognize the memory installed in location B at all. Is there something in the BIOS to force her to perform a new analysis or I'm just looking at a broken slot? Everything seems OK visually and clips seem sound.

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I agree with Feliks;
Module of RAM or housing could be faulty.
You should try the RAM module in A slot in order to check the functionality.
If the same RAM would work in the slot, but not in the B slot then I guess the slot B is damage.

Tags: Toshiba

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    Type of computer Advanced Configuration and Power Interface (ACPI) PC (Mobile)
    Microsoft Windows XP Professional operating system
    Operating system Service Pack [TRIAL VERSION]
    Internet Explorer 6.0.2600.0000 (IE 6.0 - Windows XP)
    DirectX 4.08.01.0810 (DirectX 8.1)
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    User name of the user General information
    Connection domain [TRIAL VERSION]
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    Motherboard
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    Total size [TRIAL VERSION]

    Entry
    Keyboard Standard 101/102-key or Microsoft Natural PS/2 keyboard
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    HP DeskJet 540 printer
    Infrared controller Infrared Port
    USB1 controller Intel 82371AB/EB PIIX4 - USB host controller
    USB device USB Human Interface Device
    Battery Microsoft AC adapt
    Battery Microsoft ACPI battery compatible control method
    Battery Microsoft ACPI battery compatible control method

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    TOSHIBA DMI system manufacturer
    DMI system product laptop
    DMI system Version Version 1.0
    DMI serial number of the system [TRIAL VERSION]
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