Tecra R840 not stopped after waking from sleep (USB, BT does not work)

Hello

I have a problem with my R840 running win7pro + SSD.

After he wakes up from his sleep:

-No USB activity (but there is power in ports because I can see the leds on the external HARD drive or mouse)
-my Bluetooth mouse no longer works
-my internet connection will work after 1 or 2 minutes of waiting
- and... the laptop will not be stopped, unless I press the physical button on / off for 5 seconds or so!

In Device Manager, everything looks ok! In all power management devices/REPEATER MULTIPORT USB etc is on do not turn off the devices to save energy!

Already own started the laptop several times and the problem remains.

Everything is fine if the laptop can't SLEEP!
But I put it in sleep mode and I wake up it I have all these problems!

Any suggestions?

Best regards
Paulo

I think it of very difficult to find a solution to this problem because the software (OS) and hardware (SSD) has been changed.

So the question could appear due to new software and change of material missing or bad drivers.
To me, it seems that the issue requires further investigation.

Did you notice the same problems using the preinstalled Toshiba system and the original HARD drive?
I think that this should be checked first.

By the way: this is the BIOS updated?

Tags: Toshiba

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