Tecra S10 - unrecognized Usb device

Whenever I plug the mouse usb Tecra S10 - 11A I get the message "unrecognized (or due to a malfunction) Usb device". Then, after several times of rehearsals to plug / plug everything is OK. But after each reboot, I must repeat plug/plug in mouse for several times.

Now, I'm on Vista, but it is even on Windows 7 or XP.

Is it possible to solve the problem?

Thank you!

Hi gordan84,

Have you installed a 3rd party software/driver for the external mouse? If Yes, you should remove it.

This happens with other USB devices like printer too?

Maybe a BIOS update could be useful, you can download it on the Toshiba site.

Tags: Toshiba

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    Hello

    I think that you need to reinstall the chipset driver:

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  • Unrecognized USB device, device code Malfunctioned error (43)

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    It will be useful.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Thank you for contacting Microsoft Answers.

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