The Cam Driver does not work properly

Hello my product no model is hp 15-r015tu and I download all drivers, but there are still my cam does not

When the youcam driver install in my lappy there give me something error.then missing in driver pack

My OS is win-7 ultimate 64-bit

Hello @JACK_0301 ,

Welcome to the HP Forums!

I understand that the webcam on your HP Pavilion 15 laptop does not work.

Please make sure that you use the following download to install the CyberLink YouCam software for your notebook: Cyberlink YouCam software.

Can you please tell me if there is a version of the currently installed YouCam software and the webcam works in this software?

Also, check in Device Manager for devices of imagery for any conflict with the webcam. It should display with no X,!, or? symbols on the appliance.

You can also restore the laptop to before the show began. You can do this by tapping F11, while the laptop turns on to access the HP Recovery Manager and selecting the restore option.

Let me know if it works!

Tags: Notebooks

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