the files have 0 bytes

I installed CC on a Mac and now on another so that I can access the files on computers.  But the second computer shows all the correct files, except there is nothing there.  They all show 0 bytes.  Why isn't like every other cloud cloud?

These 0 byte files are corrupt.  Delete them.

Uninstall anything cc installed including the application of cc office.

clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

Restart your computer

install the application of office cc, https://creative.adobe.com/products/creative-cloud

Tags: Adobe

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