the scan to pc error - photosmart 5520

Similar Questions

• HP Photosmart 5520 - problems with the connection to the web service

  Hi, I'm trying to run the web service on Hp Photosmart 5520, but it does not work. Wireless printing works well, but he says that it cannot connect to the server and sometimes requires adding a proxy.

  I've set up a fixed IP and I used it in the IP (manual ip) configuration, I've implemented manula and gateway subnet mask (using the address of my router). I used the same primary DNS preferred (but also tried 8.8.8.8 and others)

  No question.

  Currently, I removed all of the proxy page. The error I get says that it cannot communicate with the server.

  Thanks in advance

  .. don't ask me what happened... while I was writing this worked
  Thanks anyway

• Photosmart 5520 scan gives a black and white page

  I scan a document translates a page black Virgin, if I scan in computers or copy. I downloaded and installed the latest update. If someone had the same problem and it is resolved successfully, I would be very grateful for their help. And if someone has an idea what could be causing this, I'd like to hear about them too. Thank you very much

  Hello there @pilotepure ,

  I read your posts on your scans turn empty your Photosmart 5520, running a Windows operating system. I want to add some of my ideas for you!

  Try a copy, if the copy is also empty, there is a problem of printer hardware.

  Try a reset of power:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  If copies are turning on fine, run the print and Scan on your PC Doctor and respond with results. Also include what Windows operating system you have.

  All the best

• AirPrint and WiFi printing stopped working on Photosmart 5520

  I have a HP Photosmart 5520 that worked reliably until recent days. I can print is no longer my OS x, using print wifi or iPad, using Airprint.

  My configuration:

  router - apple airport extreme ac

  MacBook pro connected by ethernet to the router cable

  iPad wifi connected to the same router

  HP Photosmart 5520 connected wireless to the same router.

  1. the 5520 has an IP (10.0.1.13) and can address the internet

  2. the router reports the 5520 is connected.

  3. the Macbook can see the scanner of the printer (such as a scanner of Hello) but not the printer.

  4. safari on the macbook can connect to the web server integrated with 10.0.1.13

  5. the ipad can't see the printer via Airprint

  I unplugged and reset the printer, put off the iPad and the MacBook, nothing helps.

  How can I restore WiFi printing and Airprint?

  Have you tried printing via a USB connection to the Mac? Because the printer will print the iPad with a direct wireless connection, there may be a hardware problem.

  At the moment, contact HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

  Kind regards

• Difference between printers Photosmart 5524 and Photosmart 5520

  6 months ago, I bought a printer Photosmart 5524. She had to be returned for repair and a replacement printer has been returned.  The replacement printer is a Photosmart 5520.

  What is different between the two models of printer? There are all the specifications of each model that highlight these differences that I could print?

  Thank you.

  Hello

  The Photosmart 5520 and 5524 are in fact the same product and its specifications are identical.

  Two devices are submodels of the same product series.

  You can find the specifications below, as you can see listed the same features apply to both models:

  http://support.HP.com/us-en/document/c03241207

• HP Photosmart 5520 AIO error "Scan of the computer is currently unavailable.

  I am a boy then treat me gently!

  I bought the above printer a week ago and it worked perfectly for several days. Then I had to send my PC for repair and when I tried to use my printer again icon today the HP lower right shows an X in it with the error "the Scan of the computer is currently unavailable" message. Depending on the printer, it is recognize my WIFI settings, password etc and it seems to be 'activated '. Currently I'm elmehdi to print, scan or copy

  I use Windows XP, Firefox, Zone Alarm free secuirty and Advanced System care version 6 (IObit)

  I would be grateful for any help.

  glasgowjohn,

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  http://support.HP.com/us-en/document/c03272819

  Good luck!

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Photosmart 5520 impression is more the MacBookPro - error message

  Hello

  Brand new Photosmart 5520 was print wirelessly from all devices in our home for a few days. Then we started to get the error message

  /Library/printers/HP/cups/Inkjet8.driver/Contents/MacOS/Inkjet8 failed

  I tried to uninstall and reinstall the software - no luck. When I print a test page, it works perfectly. But when we try to print now, she keeps poster "Looking for printer", then the error message.

  Any ideas? Frustration is now clouding lucidity...

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

• HP Photosmart 5520 - can print but scan and copy the work of doesn´t

  Hello

  I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

  Thanks for the reply AndersRH.

  Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• Photosmart 7510 everything works except the scanner. scan reported an error Impossible to open the sessio

  scan reported an error "Unable to log on to the device" I really need to get access to the whole reason for this purchase scanner.

  I downloaded the updated HP for Mac drivers and the printer has been installed without any additional problems. Thank you

• Photosmart 5520 transforms the unique items in several separate files when scanning to the imac

  My 5520 when scanning for my imac (on OSX10.6.8) wireless began to separate a page I'm scanning in several separate files that contain certain words or images, but not all of the content. I have reset to factory settings, but the problem remains the scanner are useless. Can someone help me set it up so it parses everthing on the page in one file please?

  Hello
  The default analysis workflows configured to detect separate elements. don't forget to change the scanning settings to not crop the area swept as follows:

  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan the image.

  Kind regards
  Shlomi

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• Printer HP Photosmart 5520: Unable to connect to the computer

  I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:

  However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.

  Hey @mb218,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop.  I want to help you with this.

  The first thing I recommend you try running HP and Scan Doctor for Windows printing.  Click here to install.  Ideally, this utility automatically detect and correct problems with the configuration of your software.

  If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps.  In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Thanks again for your post and have a great day!

• 403 on photosmart 5520 server connection error

  Me too I have a 403 error code on my photosmart 5520. I have the router off turner & 5520, I have a connection, but still can not scan to e-mail.

  Hello @TPGJT,

  Welcome to the forums of HP.

  I understand you are having a problem connecting to the server when you try to scan to e-mail.

  I would like to help.

  I recommend that you set a manual DNS.

  I had the most success when using Google's DNS address.

  8.8.8.8 primary school

  Alternate 8.8.4.4

  The post following happytohelp01 has instructions for a manual DNS configuration.

  The post is for a Photosmart 7510, but the procedure will be very similar.

  Re: Efax 7510 still will not work after having extinguished/turned-on ePrint several times

  You can also view ePrint/Apps connectivity troubleshooting by PrintApper.

  He has a few good steps in troubleshooting for this type of problem.

  If you experience problems or have questions about one of the steps, please let me know.

• PhotoSmart 5520: Cannot scan on Mac

  Cannot parse after upgrade to Mac OS Siera 10.12.

  Hi back.

  I have a MacBook Pro with HP Easy Scan download and a HP Photosmart 5520. This is what works for me.

  1. start or restart 5520.

  2. place the point on the scanner and click the HP Easy Scan.

  3. follow the instructions.

  So far, he has work, but don't rest on that, Get HP. your stuff just with OS Sierra, 10.12.

  Paul