ThinkPad E220 "Critical battery problem" even AFTER updating firmware of the battery

Hey,.

I am owner of a Thinkpad E220 (5380-CTO) and the "Lenovo Thinkpad Toolbox" gives me daily alerts that I have a "critical battery problem". The link takes me to a page to download and update the firmware of the battery. "Updates to the Firmware of battery for hand and slice batteries (external) - ThinkPad Edge E220s, E420s Edge, X 1" http://support.lenovo.com/en_US/detail.page?DocID=HT062049&AID=10429688&PID=3719336&CJURL=http%3A%2F...

I went through all the steps to update the firmware numberous times, including making the recalibration of the battery and I STILL get the daily 'critical battery error message '. Please help, the daily scans eat up RAM and it's annoying that I have to cancel every day.

The battery, from what I can tell, works otherwise.

Thank you!

Hi all

Just to give you an update. Our side engineering has tested and managed to reproduce the problem in their labs. They can confirm that by uninstalling the box to Lenovo tools and installation of the currently supported ' Lenovo Solution Center ' as a brand already proposed forum solved the problem.

The "Lenovo Solution Center" can be downloaded from the link below.

http://support.Lenovo.com/en_US/downloads/detail.page?&LegacyDocID=MIGR-73784

Do give it a shot and let us know.

Concerning

Tags: ThinkPad Notebooks

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