Too many printing pages

I need help, I have a laptop which uses Vista and I print to multiple printers using this laptop. Recently, I looked at problems with a printer (HP Laser Jet 1012 - which I use as a default printer), when I print something it keeps printing the same thing over and over until I kill the power to the printer or cancel the job. This problem started recently (about 7 days ago) and I had no problem with this printer for over a year.

Help of supplications,

Bill

Are you sure that you have configured it to print only one copy - sometimes that can be overlooked.

Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  See if the problem persists.

If so, try to uninstall and reinstall the printer and any software provided with (including printer, software drivers and firmware if applicable - you can check the HP site to see if they have updated versions for your printer and the version of Vista and use instead of what you already have on the system).

If none of these suggestions doesn't help, I suggest that repost you this question in hardware and drivers Forum at: http://social.answers.microsoft.com/Forums/en-US/vistahardware/threads where people who specialize in hardware problems will be more than happy to help you with your problem.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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