Touch screen damaged

My touch screen has been damaged and I would like to download my information via the USB port on my computer.  Most of the information is not in the phone, but I have photos and a few other documents I want to recover.

Hello and thank you for using the Palm Help Forums!

Sorry to hear about your problem, but you will be able to get your photos off the camera (as long as you're on a newer version of webOS). To do this connect the device to your computer (via USB cable). Once the connection, press and hold the Option (white button under the letter A), the symbol (Sym) key and U. This is to put the device in USB Mode allow you to access all the photos on your computer. You can then drag and drop them from pre to your computer.

I hope this helps!

-Pat

Tags: HP Tablets

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