TouchSmart 600-1350: dvd not recognized or working

I forgot to add: DVD after I try to uninstall and then action the message I get includes the fact that configuration in the registry information is corrupted or incomplete.

Hello:

The only suggestion I can offer is to try each of the troubleshooting steps, 2, 3, 4 and 5 from the link below.

http://support.Microsoft.com/kb/314060

One of them should solve the problem.

#2 is the best thing to try first, then just go down the line.

Tags: HP Desktops

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