Transceiver problem

I bought a new microsoft 2000 keyboard mouse combo and the 2.4 Ghz transceiver v7.0 shows when I plug it into my laptop peripheral USB not recognized. One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it and sometimes it works correctly, but when while his work correctly if his touch has a little longer, it stops responding and I have to plug in my USB then it sometimes works and sometimes doesn't. Help, please:

Hi Pierre,.

I see that you have some problems with the Microsoft transceiver does not properly. I'll help you with this problem.

1 Whatís the brand and model of the computer?

2. what security software is installed on the computer?

3. have you made changes on the computer recently?

Method 1.

That the device works very well, sometimes, you can connect the device to a different usb port on the computer and check if that helps.

Method 2.

Open the hardware and devices Troubleshooter: http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

Refer.

Install a USB device: http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

Method 3.

Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more: http://support.microsoft.com/ph/7746#tab1

Let us know if you need assistance with any windows problem. We will be happy to help you.

Tags: Windows

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