transport stuck in dock C6280

I liked my all-in-one so much, I bought a second one for the backup. My main c6280 shows "ink system failure". Transport is stuck in the dock on the right side. I took all the cartridges and cleaned them. Ran Diagnostics and it says printer was working properly. Always get message. Disconnected several times. I don't want to pull on the cartridge is not blocked in the dock, for fear of breaking... Plastic lever is placed in the center of the largest white wheel. I'm puzzled! Help.

This article should help to resolve the error you get:
http://support.HP.com/us-en/document/c03081973

Try the steps and tell us if it helps.

Good luck!

Tags: HP Printers

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