UCCX - Menu options or enter the domain name does not

Hi people,

I need to create a script when the user has the possibility to choose an option from the menu or enter the desired extension number (4 digits).

I try to use the size of the number stored in the variable sales get, but it does not work.

When I press a single number, I hear a message from speaking Cisco system didn t receive the information.

Can someone help me? I think this is just a detail.

Thank you

Bruno

Looks like the system expects more numbers like 4 specified in the Get digit string.

You can add a call redirect step after the get digit string and transfer the call to the agent.

below the example where I'm collecting and then transfer the call after the prefix numbers for the routing of calls.

Tags: Cisco Support

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