Unable to connect 802.11n of 5423 Inspiron 14z

Bought 14z 5423 as new year clearance stock. Running windows 7 sp1 and have updated from dw1703 to 9.2.0.512 device driver (last available for 5423 on windows 7). Can connect to the router 802.11 g more, but fails to connect with the access point (Belkin Surf N300) on 802.11n. There is no problem with access point can connect to several other devices including XPS L502x. have followed the advice of other positions, including the definition of power option of the wireless adapter for maximum Performance. Also all 802.11n bandwidth of 20 Mhz/40 Mhz automatic option. Symptom of problem: 1. The SID for an access point is displayed only after you restart the computer. 2. double click on the access point allows me to enter security key 3. After failing to connect, the SID for access point disappears from the list appreciate any assistance.

Thanks for the quick response. I use Norton 360 first. I tried to disable the firewall, but still the SID for the Belkin access point only appears after a restart and fails to connect after you enter the security key. No problem with the billion router plus 802.11 g.

After a few experiences, I realized that the dw1703 works on channels near 2.4 Ghz.  After I changed the access point to connect to channel 7, I can now see the SSID and connect without any problems.

Tags: Dell Products

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