Unable to reclassification C20 of TC5.1.3.292001 to TC5.1.4

Similar Questions

• QuickSet C20 (software: TC5.0.0.273156) in 8.6.2.20000 - 2 Communications Manager using the SIP protocol.

  All,

  I am trying to record a QuickSet C20 with the following scenario:

  Endpoint registration C20 (software: TC5.0.0.273156) in 8.6.2.20000 - 2 Communications Manager using the SIP protocol.

  My URI format is: [email protected] / * / (the IP address of the CUCM)

  I tried different settings in CUCM and QuickSet C20, but without success.

  Status in CUCM:

  Inscription: unknown
  IP address: unknown

  Status in C20 QuickSet:

  Failure / failed to save. Unprotected. Unverified.

  Note: The C20 QuickSet Gets the correct IP address.

  Can someone help me?

  Waiting,.

  Lucian Medeiros

  I would try to use the version of the following software:

  cmterm - s52000tc5_1_0_280662.cop.sgn

  Downloadable at:

  http://www.Cisco.com/Cisco/software/release.html?&mdfid=283613658&CATID=280789323&softwareid=280886992&release=TC5.1.0-CUCM&rellifecycle=&relind=available&RelType=all

  Not to mention that I would look at:

  http://www.Cisco.com/en/us/products/ps11424/prod_maintenance_guides_list.html

  In particular:

     http://www.Cisco.com/en/us/docs/Telepresence/endpoint/codec-c-series/TC5/administration_guide/cts_endpoint_administration_ucm86_quick_start_guide_tc51.PDF

• VCS with Mu - Law when the SIP media processing

  Hi guys, I have a very specific behavior.

  A customer has problems to integrate a VCS Starter Pack X7.2.1 with an Alcatel PBX with a SIP trunk.

  The problem is:

  This PBX is in Europe, so that it uses A - Law (they can´t change this).

  When a dial an extension using H323 as protocol endpoint, I can force the Protocol G711 A - law on the trunk SIP (generating SDP interworked), but when that point of termination (C20 runningn TC5.1.4) using SIP, the PBX Don t accept a p2p support. It must be mandated by the VCS.

  If force us the media through the VCS (by using encryption B2BUA or SIP Lock Mode), the codec negotiated btw VCS and endpoint to the title of this first step is G711 Mu - Law (PCMU) and the accepted PBX codec is PCMA, causing a shift and a loud noise in the call.

  No idea if we can force or configure VCS to use G711a as the Protocol when a SIP - SIP call with stream media through VCS?

  PS: I think that this isn't a problem in the United States, because they use the Mu - Law encoding.

  Thank you

  Can you put a cap set the filter on the endpoint at all?

  xConfiguration Experimental CapsetFilter: "G.711mu"
  
  

  Thank you

  Guy

• C20 TC5.0 FACTORY RESET QUESTION

  Need help please.

  I have a C20 of the TC5.0 running software.

  Using the document quick set c20 for factory reset... I turned off the system.  Just press on and hold power and get the flashing of the LED (GRN).

  Problem is that when I press and hold button LED GRN light never comes to the top.  After about 8 to 10 seconds, I have the RED Led.  When I release the button of the normal commenses system starts.  ?????

  All the ideas that I need to get the password reset on the thing.

  E-mail: [email protected] / * /

  VR

  Chet

  The factory reset procedure was changed in software version TC5.1, so anything before that has a different procedure than newer versions.

  As has been mentioned by Jens - factory reset procedure is different on the version of the software you are using, so, in your case, with the TC5.0 software, you will need to use the "old way".

  There are a description of the methods in the jrandby post in the thread c20-factory - default - power button .

  As mentioned in the Troubleshooting Guide (pages 22-25), the physical method of performing a factory reset is one of the last options resort - there are other methods, first of all, you should try.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• C20 and 8.5 CUCM

  I found the documentation on how to record my C20 in CUCM 8.6 but nothing about CUCM 8.5.

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/codec-c-series/TC5/administration_guide/administering_endpoints_running_tc5_on_cucm8-6.PDF

  I wonder if it is possible with this version 8.5 or I'll have to upgrade to the version at least 8.6. Is this possible? My version of the system: 8.5.1.11900 - 21

  If so, can someone point me to the right direction?

  Thank you

  Andre Lima

  Hi André,.

  in case you want to save C20 as native of CUCM device, then you must have CUCM 8.6.1 or later with the version of the software on C20 TC 5 or later.

  you will be able to save C20 as CUCM 8.5 third-party SIP device

  In case you register C40 to CUCM as third party device, you must create a user to digest authentication purposes

  Phone select as a (Advanced) third-party SIP device.

  Of fact necessary configuration the C40

  1-> advanced Configurations configurations-> SIP

  2 configure the SIP URI as [email protected] / * /

  3. Select the default Transport like TCP

  4. Select the Standard Type

  5. configure the address IP of CUCM in the SIP proxy address

  6. set up the authentication information with the username and Digest credentials, configured in CUCM

• Codec C20 no led no red.

  Hi all

  I try to do a factory reset on one of our endpoints (profile 42 C20) that I can't connect to it due to authentication failure. Somehow after that I upgraded to 4.1 TC5.1 it resets the root account, but none of the default works or what it was worth.

  While I'm doing the factory reset: press and hold the power button until the led goes red - I it held for more than 90 seconds and does not have red... I tried and tried, and the indicator light on the codec does not red...

  Can someone please help?

  See you soon

  Hugh

  Hugh,

  The behavior has changed in TC5.1. The RED LED lights is no longer, but rather the Green LED flashes. The process is always the same:

  1. Disable the codec.
  2. Press and hold the power until the led on the front in red flashes green.
  3. Release the power button and press the button twice within 5 seconds.

  Thank you

  Paul

• C20 TC6.0.1 update: fan fails test

  Hi all

  Anyone else have an indication of the failure of test tan on the homepage of the web on a codec C20 interface, updated since TC5 to TC6.0.1 freshly made?

  I mean on the system information page / general tab, Fans report 1 or 2 test failed on one or two fans. The error is not reported in the pages of diagnosis, but only on the system information.

  In addition, it is not systematic. We have 3 cases on about 15-20 codecs but it's worrying, the customer who fears for overheating.

  I have tried factory reset, downgrade/upgrade, but can recover a positive test of fan.

  Any help would be appreciated.

  Kind regards

  Guillaume

  Hello

  This looks like a cosmetic error as I can find it on many devices. but the absolutely perfect fucntions device

  It could be a sensor failure or could be a mistake.

  ambient up to 70-72 C shall be operable temperature if its goes beyond that, then it can be treated like overheating.

  You can check the actual temperature of the device in xstatus / / temp.

  If the peripheral rebootes after a long use could then be a problem that must be addressed.

  Thank you

  Ravi Kr.

• C20 vs 50PA5500 LG simplink/CEC question

  Hi all

  Please help me to the next question. I don't want to open a TAC case for this...

  Thus our client has a C20 of Cisco (tc5.1.3) with 2 LG 50PA5500. The problem is that the codec might not turn off TV after that you will stay, to only, you get the white screen for 3 seconds and after to get the magic cube of 'no signal' LG or what :-)

  I don't know that exactly the TV will turn off after 10 or 15 minutes. I think it is a factory and I couldn't edit this time setting :-(

  Codec/TV settings:

  I put the HDMI CEC: on both outputs in the codec.

  I put the simplink YOU into TVs.

  The switch is working properly, if you turn off the TV manually with the remote control the Cisco is able to wake up to the TV. So this way is working properly but the contactor is not.

  The question is who will be any solution in the next version of tc (6.0) for this LG problem or not?

  Please advise,

  BR

  Balázs

  Another good point to look for is the bug toolkit:

  http://www.Cisco.com/cgi-bin/support/Bugtool/launch_bugtool.pl

  I briefly looked but did not find something that would fit in your question.

  Nor in the TC5 notes that I can't find anything matching this version number.

  But what has also said LG "try a new firmware.

  I had red things on monitors where the port pc or disabled overscan disabled cec...

  With its integration issues always worth even to know who is the only one of misconduct.

  Is the C20, one connected system? I would unplug everything and try another

  port of entry.

  Unless you get a better answer, I would recommend is to climb this case

  as a service to Cisco TAC request.

  Balázs: Please note the answers!

• Ability to connect to the web interface of C20 by using its IP address as password

  Good afternoon

  One of our customers is trying all their C20 upgrade to version TC5.1.5 and have just accidentally managed to connect the console to web administration using the IP address of units such as password. Set the password also works!

  They have tried this on one bunch of other C20 (owned by the same customer, and others) and can not repeat. These units, he tried are slightly different as far as the applied options are different. On the CODEC which fails, the options are 'Natural presenter' and 'High Resolution'. The others are 'Natural presenter' and 'high definition '.

  While I don't see this making any probability, it seems to be the only obvious difference between nearly identical devices.

  The revisions of software are the same on these CODECs (all currently on TC5.1.0.280662), but he also checked some other CODECs TC5.1.5 running.

  The offending CODEC serial number is: F1AN10C00070

  In addition to the quirkiness of security above, can we also check why this particular CODEC on the "High Resolution" option rather than the option "high definition"? (Maybe it's not your Department)

  The customer believes that all the codecs if bought with the same specifications at the same time.

  For you reference, the serial number of some of their other CODECs are: F1AN10C00105 and F1AN10C00275

  Thank you very much

  Luke

  Hi Luke,.

  I think that the C20 is not a defined password. If no password is defined for the user "admin", you can type anything in the password field, as long as type you "admin" as the user.

  Then try this;

  Connect to the codec with admin via the WebUI > in the upper right, you should see a drop down menu to "User: admin" > select "Change password" > let "Current password" as white > and type the new password in "New password" and "Repeat new password", then press "change password."

  If you see 'Password successfully changed', you can be sure, there is no password for the admin user, and your new password would be the one password that would successfully connect you to.

  Hope this helps,

  Arne

• Reuse an existing one (currently registered for VCS) C20 with CUCM 8.6.2

  Hello friends...

  I have existing C20 which is registed to the VCS control running Software version: TC6.0.0.876266.

  Now, I thought of trying to save this to my 8.6.2 CUCM end point. I know that there is a different firmware (file Release TC5.1.3 - COP CUCM) who should be responsible on this endpoint before it can register.

  I looked for Cisco docos but they all assume that the Endepoint is already running a friendly of CUCM (file COP) endpoint. No cover that I could find the steps on how to get the file of the Conference of the PARTIES on the endpoint.

  Unless he can can be loaded via the CUCM by registering to the CUCM? But my question, it'll still join CUCM if he does not run the

  CUCM friendly (COP file) on the endpoint.

  Any thoughts on this will be appreciated.

  Kind regards

  Hello

  You're poorly understand the concept. C20 and an other TC end points do not have a special firmware to run on CUCM. The COP file that you install on CUCM is just a package to contain the common endpoint upgrade file, the same file that you can download and install manually in your endpoint.

  You can then go ahead and enter them on CUCM 8.6.2 is running the same version you, TC 6.0.0.

  This document contains all the instructions you need:

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/codec-c-series/TC5/administration_guide/cts_endpoint_administration_ucm86_quick_start_guide_tc50.PDF

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• TANDBERG Codec C20 with software version TC4.0.3.243792

  Product: TANDBERG Codec C20 Software Version: TC4.0.3.243792

  Version: 2011-01-25

  Hello

  I have a C20 with an old TC4.0.3.x of output, I would like to upgrade to a later version to be able to do H323/SIP calls with an alias in front of the IP address with direct connection (no keeper). For example: [email protected] / * /. My understanding of this version TC4.0.3.x does not allow this type of call.

  How can I pass TC4.03.X which is obviously an outdated version of the 2011 now safely? From TC4.x to TC5.x? then TC6.x?

  How can I get the keys to release of Cisco in order to ensure that the updates will not be rejected due to the missing keys release?

  Thanks for your help.

  Hello

  You must have the keys to unlocking the main upgrade for each version.

  The same thing must be added before you do the upgrade.

  regds,

  Aman

• updated Mac and now I am unable to answer the phone calls of the Mac

  Yesterday I updated my Mac to the new operating system.  Since then, I could not pick up calls from the Mac as I used to.

  Can someone tell me how to solve this problem?

  Hi jlfrisella!

  I see that you are unable to use the calls feature cell phones iPhone on your Mac since the update to Mac OS Sierra.  I can understand wanting this function runs on the right, and I'm happy to help you.  Please see requirements and instructions in the following articles.

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• I have several new emails in the Inbox, but I'm unable to view or even see them?

  I have several new emails in the Inbox, but I'm unable to view or even see them?

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    If you use more than one email account in Mail, you can filter the Inbox into account - for example, only show emails from your iCloud account.

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  • Disable all filters: Click the filter button .

    Mail remembers your filters and automatically applied the next time that you click the filter button to activate the filters.

  You can also sort the list of messages - just click on "sort by" at the top of the list of messages, then select an attribute, such as and a sort order. In a typical configuration, click on a column header.

  Mail for Mac: filter the list of messages in Mail

  If no unread messages, then I would like to confirm if you have emails unread looking webmail for your email account. If you see the unread messages in webmail, go back to the mail app, and then rebuild your Inbox:
  

  You may have to re-create a mailbox to update the list of the messages it contains. For example, if messages seem to be missing or garbled, or if you don't find any relevant messages when you search by using the entire Message search option.

  • Select a mailbox in the Mail sidebar, then choose BALL > rebuild.

  When you rebuild the mailbox for accountIMAP or Exchange messages and attachments stored on your computer are discarded and then downloaded again from the mail server to your Mac. Your mailbox is empty until the download is complete.

  Mail for Mac: rebuild the mailboxes

  Take care.

• Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Hey there Scotchman2926,

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• My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

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  Assuming that you have a valid SIM card in the phone, it is more often symptomatic of a phone that has been hacked or jailbroken to unlock.

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