Unable to set up LaserJet Pro 1025nw to print wirelessly on a PC of Windows 8.1

My HP CP1025nw printer will not work in my new laptop and Dell technical support is unable to help me.

The indicator light (blue on top) flashes slowly.

I have a NETGEAR router and it worked after that first implemented by a Dell technician.

The printer works fine when I connect with the USB cable from the laptop.

any suggestions?

moon2

Hey moon2,.

Welcome to the HP Forums!

With the indicator (blue up on one) flashes slowly, it means that the printer is not connected to your wireless router. When the light is lit in blue, this means that the printer is connected to the wireless network.

To start, I suggest to unplug printer form the rear of the unit for 30 seconds, then plug the power supply back in. Then, you will need to reset the default settings. I've included the document "reset the printer to factory default settings".

Once this step is completed, you will need to uninstall the printer software. I've included the document "uninstalling the printer software.

Now once the installation is complete, you will need to install the printer software. When installing the printer software, you first need to connect with a USB cable when prompted, but you will be able to configure the parameters by installing wireless. I've included a link to "Full Feature software and driver".

Please let me know if you are able to print wireless following the steps above.

Tags: HP Printers

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