Update the firmware on PowerEdge R815 for H700 - how?

I want to update the firmware H700 integrated into my new 12.0.1 R815 - 0091 to 12.3.0 - 0032.

My first thought was to start from Systems Build and Update Utility with a copy of the am630_suu_a00.iso that I had downloaded, concatenated, and copied onto a portable hard drive connected to a USB port.

It worked well for the ports of Broadcom, but when he reached the R815 BIOS and firmware H700, he'd say he was going to update and then say that it would restart (confusingly telling me to 'remove all media startup' but I'm pretty sure that the DVD SBUU was supposed to stay, since the instructions say to keep start-up it until all updates are done). However, the machine simply restarted. It did not save pending updates to a partition so he could update at the start, and he did not ask me to insert a USB key for storage (implied by the text that flashes quickly by on the screen after you click Apply). I found myself on-screen SBUU once again, and firmware updates were not managed.

Finally, I gave up this approach. I thought maybe I could run the updates directly on the SUU volume but I had installed Windows Server 2008 R2 x 64 and SUU files run apparently only for x 86.

So I installed the x 86 version of Windows Server 2008 and now I can click on suulauncher.exe and run it as an administrator. SUU 6.3.0.267 launches and usefully shows me the updates of the firmware, I need, and I can choose them. But when I click on the button to update and I confirm that these updates will happen, absolutely nothing happens. You can see a screenshot here where I'm about to click on: http://imgur.com/R8jzm to reading online, I think that a progress bar is supposed to be coming up next. I looked at the C:\Dell\suu\support.log file and it says the following:

FINE: com.dell.suu.cm.BundleProcessor.processUpdateButtonEvent (SystemBundlePath) is G:\.\repository\PER815-WIN-R258158. XML

WARNING: com.dell.suu.cm.CustomBundleXMLGenerator.generateBundleXML)

An error occurred during the transformation of this when creating the custom XML part

I thought that maybe I had a SUU image corrupted, so I re-extract ISO but got the same error.

Then I thought, why not just run the stand-alone package update RAID_FRMW_WIN_R269685.exe (using run as administrator). It's very encouraging, but then he says "This update Package is not compatible with the configuration of your system." Why is it not compatible? I have a built-in H700.

I am clearly out of my League here. Others really spend several days trying to update the firmware? I'm leaving on the parts where I create a bootable USB key with BACK and try to run the DOS version of the update of the firmware MegaFl.exe, only to discover that the FW872I.rom file is not found, and the parts where I break down crying.

Any advice would be greatly appreciated. Before go me crazy.

was there a particular reason that you have run RAID_FRMW_WIN_R269685.exe? You must run RAID_FRMW_WIN_R269684.exe instead.

Tags: Dell Servers

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