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• HP Officejet 8625: AirPrint broken after updating the printer itself

  Our printer has worked successfully with multiple devices i two Macs and a pc.

  My daughter has allowed the printer install an update of last week and it no longer works via the wireless network or via AirPrint (devices does not detect the printer, cannot connect mac).

  If I plug it in with the USB cable, I can print with my Mac. The system is normally with most devices using AirPrint wireless to access the printer (my Mac included; "I think he uses theough Hello AirPrint).

  I have reset the printer by default, it unplugged for a while, restarted several devices. It worked fine until the HP update.

  Hello @spruitts,

  Welcome to the forums of HP.

  I understand that you have a problem printing with your Officejet 8625 after the firmware update.

  I would like to help.

  You cannot print wireless, but you can print via USB. It makes me feel like the question is associated.

  I would just make some network problems, deciding that something is wrong with the printers firmware.

  Try to go through the following documents.

  Cannot print with a Mobile Apple device using Apple Airprint for the HP Officejet Pro 8610, 8620, 8630

  HP printers - printer keeps no connection Wi - Fi

  If you wish, you can always call our technical support at the 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• HP Deskjet 3052 a e-all-in-one: update the printer software

  I have I already know the answer to this question, but I'll ask anyway.  I have a printer HP Deskjet 3052 J611G e-all-in-one has.  My computer is running Windows 7 Home Premium.   I want to upgrade to Windows 10, but the printer I have is not compatible.  I look for updated software for the printer but can't find anything whatsoever.  Is it possible to upgrade my printer software or am I condemned to buy a new printer?

  Thank you for your time

  Spoiler (Highlight to read)

   

   

  Hello

  Your printer is compatible with Windows 10. the drivers can be downloaded from this link:

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3050A-e-all-in-one-printer-series---J6/4311836/model/5061072

  Don't forget to click on the button to change, and then select Windows 10 in the selection of the BONE at the top.

  Shlomi

• Windows 7 clients must update the printer driver for no reason

  I have a problem with my Windows 7 clients in the field. We have 2012 print server and multiple printers installed on it. I installed a new printer Canon IR with a new Canon's Web page driver. After I did, almost all clients Windows 7 got a caveat that they need update driver for printing. The customers do NOT use the printer I have installed, but the others (which worked fine until my installation). Is it possible that installing new printer cause other printers compatible update? I can it avoid in the future?

  Hello Ivan,.

  Depending on your answer, your computer is connected to a domain network that includes various policies that govern your system and can affect the basic operation of a stand-alone system. So, I suggest you to republish your query on the TechNet forum for best expertise on this issue.

  All the best!

• Updating the printer software for HP3310 to work under Windows 7

  I have a new HP computer clubhouse with windows 7 and when I plugged it to my HP3310 all in one printer I can't access the help function in the printer.  The Help menu says: requires the installation and implementation of HP software on a computer to display help topics.  How can I get this software supported by windows 7?

  For windows 7 32-bit:

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-76971-1&CC=US&DLC=en&LC=en&os=4062&Product=439491&sw_lang=

  For windows 7 64 bit:

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-76971-1&CC=US&DLC=en&LC=en&os=4063&Product=439491&sw_lang=

• OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

  I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

  When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

  Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

  Any suggestions?

  Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

  From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

• Acer m52265 and kodak 7AIO printer. Print via USB. Wi fi sees the printer, cannot print at all, communication error.

  This combination is used to work through the USB port. I replaced the cartridges and since then I can't it will be printing again, USB or WiFi. I have updated the printer driver. The printer display full cartridges. Anyone able to help?

  See you soon (not so) * address email is removed from the privacy *.

  Hello

  (1) operating system do you use?

  (2) what is the full error message
   
  Open the printer Troubleshooter
   
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
   
  Printer in Windows problems
   
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
  I hope this helps.

• Impossible to update the firmware on HP laser jet 5200dtn

  I'm trying to update the driver without result.

  I tried to do it via the PC. Downloaded the update. Install the driver. Got the smiling face, restarted the printer and still older driver here. I even have the weird thing that when you install the update, the printer then starts printing dozens of pages with a line or two of random characters.

  I also tried the side Mac also unsuccessfully. I'm on 10.6.

  Any advice?

  Hello

  You might have more luck on the bussines forum, this is the forum of consumer and your unit is regarded as a bussiness unit, so bussiness forum could be a place where you get a better answer.
  Find it with the link below.

  http://h30499.www3.HP.com/

• We know the answer slow printer. We use XP and it takes about five minutes for the printer to answer.

  We know the answer slow printer.  We use XP and it takes about five minutes for the printer to answer.

  Hello

  1. have you you can all changes on the computer before this problem?
  2. What is the brand and model of the printer?
  3. have you updated the printer driver?

  Try to run the fix it tool in the following article and check.
  Problems printing and printing errors
  http://support.Microsoft.com/mats/printing_problems/

• The printer is not connected.

  I'm about to trash this HP Officejet 6500 Wireless.  I've had it for maybe a few years.  I've never had problems as many with her until the last "update".  Once the problems have been perpetual.  Never, I can print when I want to.  I am running Windows Pro 8.1; 64-bit; Intel i7-2600.  Although it is a 'Wireless' printer I have connected by a USB cable.  When I installed the "update" the printer worked.  The next time I came back that he did not do; that it was not "connected to the computer.  I reinstalled the 'update'; It worked.  Days later he didn't; say that it was not connected.  I restarted. . several times.  I used another cable from the printer.  I've tried different USB ports.  I went to the Panel, devices and printers to see if I could see anything.  I don't.  I open the HP Solution Center.  No help.

  I'm out of ideas.  I need/want something reliable.  I'm pulling my hair out.  I can't reinstall the "update" whenever I want to print.  It's nuts.

  If anyone has a solution I have to abandon my relationship with HP.

  Hi OzzieButchand thanks for the answer!

  I recommend to download and run the uninstall of the Microsoft FIx - It tool facet:

  The problems that the programs cannot be installed or uninstalled

  Please hold me!

• update the firmware on 1815dn

  Dell technical support had me download 3 files to get win7 manual and correct drivers yesterday. One of them has proved to be a updated firmware for the printer.

  after update, the printer screen showed (initialization of the system) and wouldn't do anything. technical support is not smart enough to know how to perform the update of the firmware, I thought about it this morning on my own. printer off and press and hold the x button (cancel) all by turning on the device. the printer then entered in download mode, installed the update of the firmware and now works again.

  bigddv,

  Thanks for the update. I remember that some laser printers, you need to update the firmware in steps, where this information is needed.

  You shouldn't go to firmater 01 to 04 firmware, without having to first install the 02 and 03.

  Rick

• I have trouble to install the printer HP laserjet P2055 on my Windows 7 HP pavilion

  I have trouble to install the printer HP laserjet P2055 on my windows 7 HP pavilion

  original title: installation problem

  Local printers

  To install a printer, the most common method is to connect directly to your computer. This is known as a local printer.

  If your printer is a universal serial (USB) bus model, Windows should automatically detect and install it when you plug it in.

  If it is an older model that connects using the serial or parallel, you may need to install manually.

  To install the printer (add) a local

  1. Click to open devices and printers.

  2. Click Add a printer.

  3. In the Add Printer Wizard, click Add a local printer.

  4. Choose a printer port page, make sure you use a button existing port and the recommended printer port are selected and then click Next.

  5. On the installation of the printer driver page, select the model and manufacturer of the printer, and then click Next.

     • If your printer is not listed, click Windows Update, and then wait while Windows searches for drivers additional.

     • If none is available and you have the installation CD, click disk, and then navigate to the folder where the printer driver. (For additional guidance, see the printer manual.)

  6. Perform the steps in the wizard and then click Finish.

     Tips

     • You can print a test page to make sure that the printer is working correctly. See print a test page.

     • If you have installed the printer, but it does not work, check the Web site of the manufacturer for troubleshooting driver or updated information.

  My printer does not print.

  It is a difficult problem to diagnose because there are many printers on the market and many reasons why it could not work.

  First of all, make sure that your printer is turned on and connected to your Windows computer according to the manufacturer's instructions.

  Then, try the printer troubleshooter, which will attempt to diagnose and solve your problem automatically.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems:

  http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer difficulty of:

  http://support.Microsoft.com/GP/printing_problems?EntryPoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

  Then, try to update the printer driver on your computer. Sometimes printer problems come from out-of-date driver software, and can be solved by installing or reinstalling, the latest driver.

  To find the latest driver for your printer, first check Windows Update, which is designed to detect the hardware connected to your computer and automatically notify you when new drivers are available:

  1. Click to open Windows Update.

  2. In the left pane, click search for updates, and then wait while Windows searches the latest updates for your computer.

  3. If updates are found, click install updates. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  If you do not see a listed updated printer driver, it is always possible that there are: your printer manufacturer might not have provided to Microsoft yet.

  Most printer manufacturers offer updated drivers on the sections of the support of their Web sites. Drivers are typically organized by edition and Windows printing model. When you have found the right driver, install it according to the instructions of the manufacturer. For more information, see update a hardware driver that is not working properly.

  If your printer still does not work, see the support section of the website of the manufacturer of your printer for model-specific troubleshooting tips.

• Cannot print from HP J4680 printer wireless. When I open the troubleshooter, it designates the printer as copy 3.

  Original title: How can I delete copy 3 of my printer wireless?

  I have Windows 7 Home Premium 64 - bit and a HP J4680 printer wireless.  I have problems printing anything.  When I open the device in the Panel, it is called HPFD6327 (HP Officejet J4680).  However, when I open the troubleshooter, it refers to the printer as copy 3.  I tried to delete copy 3, but he begins to turn upwards and is also one of the choices when I click on 'Print' an application.  When I send a print file, it goes to the print queue of the printer, but prints never.  I updated the printer HP, uninstalled and reinstalled the printer drivers, cleared out of the queue, turned the printer off tension-and-many times and restarted the computer.  I can still print it.  I believe that this issue has been raised already, but so far nothing has worked.

  Hi Eurotex,

  1 have. What problem you tried?

  2 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest all the steps mentioned in the article and check if it works.

  Why can I not print?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

   

  Method 2: you can try to resolve directly to the printer.

  a. Please click on 'Start', type 'Printers' (without the quotes) and click the displayed item in the results of research.

  b. right-click on the active printer, then click 'Properties'.

  c. an option named "print directly to the printer. Usually, this option can be found on the page 'Advanced Options'. However, this can vary depending on the printer.

  Please open Notepad or Word and check if the printer works correctly now.

  You can see the following article for more information:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

   

  Method 3:  Disable advanced printing features and check if the problem persists. You can undo changes if you want to later.

  a. click the Start button and click on devices and printers.

  b. right-click on the printer and select Properties.

  (c) on the Advanced tab. Remove the check mark from Advanced printing features.

  d. click OK.

   

  Let us know if that helps.

• I can't install the printer Brother DCP 1000 Windows 7.

  I can't get the windows 7 32-bit for my printer Brother DCP-1000 driver. Whenever I try to get the driver through the "Windows Update" button when the screen "install the printer driver', it tells me that it is impossible to connect and try again later. The same process has worked for my other two computers running windows 7. The computer has an internet connection, but cannot update the printer drivers. Any ideas?

  Original title: Brother DCP-1000 printer - driver problems Windows 7

  You can try the 32-bit drivers for Windows Vista for the STC-1000 from the brother download Site. They tend to work perfectly.

• HP Deskjet 3522 connected wireless but windows 7/8 can't find the printer

  First day, I installed and updated the printer and the software and it worked perfectly, I could print wireless and email with eprint and print it out.

  The day after the computer could not detect the printer,

  Here is what I tried:

  • I tried to uninstall the printer and install again
  • factory reset
  • connect with WPS
  • installed with usb, and then try again to convert wireless
  • I set up the connection manually and also for the software settings to automatically
  • I tried the scan doctor
  • I tried with another computer
  • reset the router.

  and nothing has worked. The printer indicates that it is connected, the only thing I can do, is that it works with the usb and send emails to the printer, then it might print "wireless".

  Hi alex-86. A hard reset is accomplished simply by unplugging the printer while it is on and then with 30 - ish and plug again. I'm not sure that this will solve the problem that you are familiar with. If she works initially then stopped, you can consider power cycling your router as well.

  It is a fairly comprehensive list of measures you should get back up and running. Let me know how it goes.

  http://support.HP.com/us-en/document/c03388454