Updated software blackBerry Smartphones.83

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• Software updates of blackBerry Smartphones

  My BlackBerry 9930 cannot send request for available updates via the wireless network

  EmmanuelSmith911 wrote:
  I tried and nothing has changed,

  Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

  EmmanuelSmith911 wrote:
  I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

  It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

  If you are not on BES, you must first check if you have a latent policy on board:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you have one, then this is the only method to remove:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

  Good luck!

• Using software update to blackBerry Smartphones.

  I had planned an update last night to demand for 2300 hour British. When I woke up, I found my phone was off and the charger was out of my phone. When you turn on again my phone, he immediately started backup software, which was going well until he started the social RSS update. Due to the fact he did not pay all night, it was not connected to a sense of network, it appears 'Social Feeds 0% '. Unfortunately, I can't leave this screen and so it tried to save social stream without connection for the last 6 hours.

  Thank you

  Tom

  Hello and welcome to the community!

  First - reduce the size of the font in your messages... the effect is the same as if you had used ALL capital LETTERS, for which this article could be useful:

  • http://kathrynvercillo.HubPages.com/hub/what-people-think-when-you-type-in-all-caps

  Now to your problem...

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update to blackBerry Smartphones

  I'm going to bundle torch 9810 7.1 2108 (v7.1.0.746, platform 5.1.0.546)

  There is no option in my phone to update the software on the phone itself

  can u suggest how to get that?

  also I don't know what NFC and how to use it in my phone

  and it doesnot contain also an fm radio... as indicated by the site to version 7.1

  and also mas bb do not work on my device

  Hi rhythm_mittal

  Here, it is recommended that you upgrade your blackberry operating system 9810

  The latest version is 7.1.0.912

  And here is a method to update the information.
  Knowing that the application is no longer compatible with OS 7.1 or then Waze BlackBerry Maps give you problems with version 7.0.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update blocked blackBerry Smartphones?

  I was invited by my Bold 9900 that an update was available and I started the process.  I was warned that I would not be able to make an emergency call two hours etc., which was fine since I was at home.  However, 5 hours later and he blocked to "Backing Up your data '"Social Feed"0% 19%.

  I only am not tech savvy enough to understand why it would take so long?

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Error in updating software blackBerry Z10

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.0.10.738, I want to upgrade to version 10.2.0.424. I tried to update my Z10 BB software on the web and via a USB port, I entounter error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  When I use a WI - FI connection on my phone I get a message saying "unable to connect to the server found. Please check your network connection settings or try again later. "

  What can I do?

  I managed to update my DaveBear.

  You can try this, it worked for me.

  1. update your Blackberry link first

  2. connect your phone to your pc

  3. don't backup device

  4. click on the update of the installation

• Issues with the blackberry desktop software-blackBerry Smartphones

  whenever I connect my BB 9810 torch for BB desktop software, it shows apps that has been installed on my phone only...

  I want to install the input language and other things but it doesn't show them

  my phone is havin OS7.1

  Hello rhythm_mittal

  Before running the desktop software make sure that your PC is connected to an active Internet, besides availability of languages depends on carrier and the OS pack you have installed on your device, what language you are looking for on your 9810?

  Please read the Knowledge Base:

  KB13067 : How to get smart BlackBerry phone language packs.

  KB05305 : Localization support for BlackBerry Smartphones.

   

  Try it and let us know if you have any questions.

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• Updated to blackBerry Smartphones BB8310 4.5 - almost lost everything

  Update Blackberry 8310 to 4.5 - major problems...   Why the update do 99% of my messages, 100% of my photos, all my calendar events, delete and change my custom settings?
   
  How can I get that back?

  Hi and welcome to the Forums!

  If you've made a backup as part of the update process (providing the Office Update method... maybe not OTA Update method), you can restore this backup file. See this procedure:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you do not have the necessary backup file, then unfortunately you out of options, I'm afraid...

  Good luck!

• Software blackBerry Smartphones Reload 552

  Hi, how do so to resolve the 552 error if I'd never synchronize the phone before?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB18751 Error "Reload Software: 552" appears on the BlackBerry smartphone

  I hope that it contains something useful

  Good luck and let us know

• Mail update of blackBerry Smartphones

  Hello

  Please help, I just upgraded my mail for the latest software and the mail has stopped working, when I go to the post office set up it says update available for the device, but when I switch the unit to new email set up the version of the application 6.11.0419.0755 the phone then freezes on reboot screen. Why this phenomenon happens and is it possible to use the current mail set up, and no upgrade.

  Thank you

  I had to share this so people won't spend 2 weeks lost, wasted support calls telephone beause it solved my problem. All the best!

  My initial error message to come after I updated my Blackberry to the new OS6, I went to my email setup, and he says "search for updates"
  He finds a new update of my 6.0.0 already installed e-mail configuration application to the new 6.11.0419.0755.
  When I click on "Download", it says replace existing version? I click 'yes '.
  He said it: 'com.rim.bis.client' contains a different version of the "net_rim_bis_client" module, which is also used by the configuration of messaging application. If you continue, "email setup application" may stop working correctly. move forward?
  If I click 'Yes', it blocks my blackberry and it does not restart and I have to do a hard reboot complete, wipe the device and reload all of my backup on blackberry desktop.

  The solution: plug your BB to BB Desktop Software.
  List of Applications open.
  Make sure that language support is enabled. Leave BB Desktop Software to install language support option, then it will reboot.
  It worked for me yesterday after I found the fix above on the web. Before that date I've experienced everything everybody suggested which means that I reinstalled my OS several times.
  So if the steps above do not work, reinstall the latest OS and then make sure that supported language is checked. Everything works fine now.

• Problem updating my software blackBerry Smartphones

  Hello world

  I currently own a Blackberyy Bold 9000. I have a problem, upgrade my blackberry version 4.6 to 5.0 software. When I try to upgrade, it tells me that I have enough space (missing 21Mo), as shown on this picture http://img42.imageshack.us/i/26864228.png/ . This is not normal, because I have bearly applications (Blackberry Messenger, MSN Messenger, Twitter and Facebook and that's all). In addition to this, I have a 16 GB memory card. Can someone help me please?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB24109'there was an error in updating your software. There is not enough storage space on the device for this update"appears for a BlackBerry Device Software Update

  Unfortunately, it really does not offer much help (btw... your SD card is not relevant... only the Application memory is relevant). You might do better with this process:

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

  I hope that it contains something useful!

  Good luck and let us know!

• Software update for blackBerry Smartphones

  I have a Bold 9700 and tried to update the software etc. today and got 361 tasks out of 399 by using the update, when an error message came saying there was a problem with the internet?

  He was not, everything worked very well using the normal browser, so no one knows what went wrong.

  I turn off the anti-virus half way thro'.

  Thank you in anticipation

  Do your updates in this way, not through the upgrade of the Desktop Manager:

  See the link below for download and simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Version of the software update for blackBerry Smartphones

  In the bit to update the version of the software of my 7.1 bundle 9850 457 to 1737, I get this error in module 600 arounf download.

  

  Seems to have solved the problem. I visited, 'http://www.theiexplorers.com/bb/OSs/9850/' and downloaded, 'http://www.theiexplorers.com/bb/OSs/9850/9850-7.1.0_b1886 _ (PL5.1.0.480_A7.1.0.649) .exe"which updated the version of software available from 1732 to 1886. Ask to get updates via the DM BB and now I have my Version of software to, "7.1 Bundle 1886.

• Data updates to blackBerry Smartphones Software save problems

  Hello

  So I just have to update my 9360 on what I think is 7.1

  After I deleted the unused languages and created the space for it, the phone started a data back up but when he got 15% it just stopped and didn't moved, I left it all night (so about 4hrs) and still nothing, so I turned it off and took out the battery. I put it put it back and the rear market began again, but this time it at 8% and stopped, let him all night but nothing.

  Any ideas? Because the phone is unusable until it is finished. Oh and also, I tried to plug it in my computer to updatethrough software, but of course it does not connect

  Thank you, Tim

  No idea how, but this morning he has completed the update. All sorted! Cheers!