Video troubleshooting

Similar Questions

• Resolution video troubleshooting

  I have a problem of video resolution.

  I set my screen resolution in VMWare workstation to a max of 1600 x 900, but it is not taken.  Any help or ideas are appreciated.

  Details:

  -With the help of VMWare Workstation 9.0.2.

  -VM version a material v7

  -Comments operating system is Windows Server 2008R2

  -L'OS is Windows 7 Enterprise

  The relevant section of my .vmx file is below:

  SVGA. AutoDetect = "FALSE".

  svga.maxWidth = "1600".

  svga.maxHeight = "900".

  svga.vramSize = "134217728.

  svga.numDisplays = '1 '.

  The workstation user interface reflects these entries in VM > settings > display

  Symptoms:

  -When I boot, I get resolution 1400 x 1050, more my maxHeight.

  -When I try to change the resolution in the comments, 1600 x 900 is not available as an option, even under Advanced options > list all modes.

  What I tried (without resolution):

  -Uninstall and reinstall the latest VMWare tools.

  -Mucking with the svga.vramSize in the .vmx file.

  -Added video modes as described in http://kb.vmware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1003.  I was unable to find the registry key vmx_svga which was necessary and could not find Resolution.3.

  -Mucking with the system registry, as shown here: http://www.netometer.com/video/tutorials/core-server-change-resolution/index.php

  -> Adam

  Solved my problem and feel like a fool for spending hours on this...

  I got off Autofit Guest.  That's because once I have 1600 x 900, I want to keep it there to take screenshots.

  I turned on and re-size of the window to more than 1600 x 900.  I was in mode 1600 x 900.

  Then I shut it off again.

• Sync audio/video Windows Movie Maker problem

  When you use Windows Movie Maker 5.1 to capture video from my Panasonic PV-GS39 DV camera, audio is 15 seconds ahead of the video.  Anyone know what is the cause or how to fix it?  No other programs are running at the time of the capture.

  Windows Movie Maker 5.1
  Windows XP Service Pack 3

  It is difficult to say why Windows Movie Maker would be to have this problem, but my recommendation would be to eliminate it from the video capture process. There is an excellent free program called WinDV you can use to capture video on your computer, then you can change using Windows Movie Maker, once the capture is complete. Video capture questions can be exasperating. Along with other instructions of troubleshooting, I explain why you might want to use WinDV in a tutorial on video troubleshooting.

• Why do I see just a green screen when I try to watch a video?

  I've had my Toshiba laptop (that I bought new) for almost a year with no problems and even today, whenever I try to watch a video on a Web site, the display screen will go completely green. The sound is still working but no PIC. just green. For videos, I downloaded it, I checked for viruses (I did a full scan of this morning - which is what the problem is?), but the results have been very good. I'm bummed my laptop can be give @ the one year mark. All solutions, a lay person can understand? Thank you!

  Reset ie9,

  http://support.Microsoft.com/kb/923737

  Video Troubleshooting,

  http://support.Microsoft.com/kb/2532294

  Trouble shoot games,

  http://support.Microsoft.com/kb/2528246

  http://kb2.Adobe.com/CPS/141/tn_14157.html

  http://www.Adobe.com/downloads/

• Watch new videos I hear but a black screen?

  The browser chrome that I hear only when you watch a video to say MSN news.

  Please see the video troubleshooting guide:

  Video playback issues

• Video remains black, but sound works?

  Hello!

  I just installed the latest version of Adobe Flash player (11.4.402.287) on my computer (OS: Windows 7 64 bit, Internet Explorer).  It seems to work perfectly, but the problem is that whenever I try to view videos full screen, the video becomes black although the audio component still works.  I tried - I went through all the troubleshooting guide and nothing seems to work.  Any suggestions?  Thank you!

  It works on my machine:

  Win7 x 64 with IE 9 and Flash Player 11.4.402.287 and 11.5.500.97

  You see that in other browsers (Chrome/Firefox)?

  Deactivation/activation of hardware acceleration changes behavior (instructions are in this video troubleshooting guide above)?

  Please indicate the release of DirectX Diagnostic Utility

  Click Start > type 'dxdiag' [Enter]

  Click on save all information

  Copy the output file in the response, or use Adobe SendNow/DropBox/PasteBin to share the file.

  Done also, out of curiosity, disable the Safe_mode in Internet EXPLORER (Tools > Internet Options > Security > uncheck enable Protected Mode of) change the behavior? (Do not leave it like that permanently)

  Thank you
  Jean-Luc

• No sound in some Sony video files

  Hello I have down loaded a few videos from a portable Sony, but there is no sound in one of the videos? can you please you deck me in the right direction.

  Thank you very much

  Title of the message was edited by: Brett N

  There are a few video troubleshooting steps, you can try here: http://helpx.adobe.com/lightroom/kb/troubleshoot-video-issues-lightroom-4.html

  Also, make sure you are updated to 4.1 or 4.2RC.

  In some cases, including the question of mts referenced in this thread, it turned to be an audio codec not supported - only Dolby Digital 2 channels or less are supported.

• Question display preferences

  I have a set of mounting upward with three monitors running off a video (3.5 GHz 6-core Intel Xeon E5) MacPro running 10.10.3.

  I have reset the PRAM this morning and now cannot get the monitors displayed correctly. The display prefs window seems not to do what I want it to do. Before you reset the PRAM, I had two monitors (1 & 2) displaying the editing with the third software as a look at a monitor (3).

  Now, the 'display' window monitor (3) appears on one of the computer monitors (1 & 2), and no matter how to move around the arrange display prefs window, it will not be the screen set back up at the way I had it before.

  Edit software preferences are set correctly.

  Any ideas?

  Thank you

  Dan.

  Video Troubleshooting internal and external monitors

• Watch for problems on Yosemite 10.10.5 on MacBook Pro

  I run my MacBook Pro (15-inch, mid 2010) with Yosemite 10.10.5. Since the loading of Yosemite, I have problems with the MacBook is running slowly. I think the problem is with the driver for my external monitor of LG W2240T. I can't type a 6 letter word without waiting in the Middle for the computer to catch up with my typing display. I'm not fast! I also have large black blocks on the screen, as well as blocks of different colors "noise." I'm guessing that maybe it's the monitor driver. Those who are supposed to be included in the software of Yosemite.

  I don't want to buy a new monitor if the problem can be solved. I throw myself on your mercy.   ;-)   I'm 73 years old, female and worked with computers for 50 of those years. Now retired. I managed a Department with unix, IBM PC, and Mac. My computer knowledge is not true to date, however, so I hope for more help.

  It works normally with the monitor disconnected?

  Video Troubleshooting internal and external monitors

• I have recently in the last 24 hours, updated my OS to 10.11.3. The problem I have is that it no longer recognizes my second monitor. When I go into my poster in system preferences there is no detection monitor botton to press as shown in the help screen.

  I have recently in the last 24 hours, improved and install OS 10.11.3 it no longer recognizes my second monitor. When I go into display in system preferences, there is no monitor to detect Botton appears in the window in the described help screen. Does anyone had this problem after the update? Is there a solution?

  Video Troubleshooting internal and external monitors

• The built-in microphone echo

  New HP Pavilion notebook 15-p067ca. Strong echo when the other person listens to me on Skype. I watched HP video troubleshooting and tried all of the suggestions. I also hear the sounds echoy stong when I turn on listening in the sound control box.

  I'm about to return the laptop prior to 14 days runs, but I would check here thought.

  The technician at Staples has determined that it was defective.

  If no solution to use to anyone here.

• HP Officejet 6310 - how choose rolls? ("On paper")

  A friend gave me a 6310 AIO without drivers or the USB cable. I decided to see if she would print a test page and copy before I have took the trouble to find a cable and by downloading and installing the drivers (and updates).

  I get the dreaded "of paper.

  I watched the video troubleshooting and got to the part about the cleaning of the rollers and the 'pick '. But I only see a single roll of decision-making (way back in the back door).

  This printer has only a pick roller? Cleaning it would help?

  Presumably, this is a barely used machine.

  Thank you.

  Yes, this the cleaning roll can help. Sometimes the rollers get dusty and are not able to choose the paper and send it through.

  Clean with water and not fluffy and see if that helps.

• computer freezes watching a clip

  I have an acer aspire 7736 64 bit windows 7 laptop. Whenever I'm playing music in itunes, or watch a video of my computer freezes and make a buzzing sound that he plays, everything freezes then I have to press the power button to turn off. I've been to some of the forums and tried a few things others have suggested as... was updated device drivers Manager, diagnostic test that has not been able to detect something wrong. I even did a system recovery to return my computer to its factory settings, I bought a fix he written software who did nothing but clean registry. Anyone has any suggestions I would really appreciate all I have updated the drivers and all the comments.

  Original title: video troubleshooting

  Hello Tracey,

   
  Thanks for posting your query in Microsoft Community.
   
  I understand that you have problems playing videos in Windows 7 computer.
   
  But I would like to know more information about this problem to help you better.
   
  In the meantime, please try to follow the following suggestions to solve the problem.
   
  Method 1: I first suggest you perform a clean boot and see if the problem occurs in the clean boot state because, put your boot system allows to identify whether third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
  
  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135
  
  Note: See "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after a repair.
   
  Method 2: Check Event Viewer for error messages that are associated with this program. Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs. Open the link and follow the instructions to get the event logs, so that we can see which application is defective.
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
  Additional information:
   
  Optimize Windows performance

  http://Windows.Microsoft.com/en-in/Windows/optimize-Windows-better-performance#optimize-Windows-better-performance=Windows-7

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

   
  8.1 Windows, Windows 8 or Windows 7 hangs or freezes
  http://support.Microsoft.com/kb/2681286/en-us

  Warning anti-virus (running Microsoft Safety Scanner): The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  I hope this helps. Otherwise, answer this answer with the required information and we will be happy to help you further.
   
  Thank you

• Video driver not updated to the latest version... Troubleshooting help please...

  Hello and good day, group... We have here a few CQ4010F desktop computers. I pushed recently updated Windows and a PC (1PWC) now has a video driver to version less about that. The PC I compare (0SDQ) is great for video with full 1920 x 1080 is available and Acer E211H monitor display. For PC with the issue, the resolution will not be max (stuck @ 1600) and the screen credits. The goal is to get (1PWC) to the full resolution and correct monitor please.

  Here are the specs for the two because both machines are the same for the Prod #:

  Models: CQ4010F, ABA-Prod #NY650AA, stock video NVIDIA GeForce 6150SE nForce 430, stock charge RAM 4 GB, 64-bit, SP1 Win7 (after windows updates)...

  I compared the pilots, and they do not match when comparing machines:

  -(1PWC); NVIDIA, on 14/05/2009, version 8.15.11.8593, signed MS Windows

  -(0SDQ); NVIDIA, 01/04/2010 (new date), version 8.17.11.9739 (latest version), have signed MS Windows HW compatibility Publisher<--- want="" please!!!="">

  I can not get the most recent driver to load on the PC with the question. I pushed for troubleshooting updates driver Windows on (1PWC) several times. All say that the driver is updated? I did a driver update... process also with the reporting of the pilot system is running when it is not.  I went to the site of NVidia and NVidia driver downloads tell me that the correct driver is installed, when it is not. Interesting java Nvidia GPU playback tool said unknown to the GPU video about the PC card product? The 'good' PC reports the right product analysis offshore GPU and offers even update a more current Nvidia driver. I as well before it is rip out together video driver and loads a basic 640 x 480 driver, then start in safe mode and reload the driver proper. But I don't know if I did the steps correct basic video driver load correction method.

  Hope it was not too verbose. I am running "on this feedback rabbit hole an and any circular or troubleshooting tips would be great. Be advised that it is the PC with the southbridge NVIDIA North/South wobbly mobo that also has problems of USB.

  Thank you-

  /WF

  Hello GPS-Tech,
  
  Because the tool indicates the video card as being unknown, that it does not find a driver to update because he does not know what to look for, as well as update microsoft assumes that the driver is up to date because it has no idea of this driver to get.
  
  Your best option is to manually install the driver by accessing the site Web of NVIDIA manually by lifting the video card and the driver installation.
  
  I think it's the right driver
  http://goo.GL/67li4

• Troubleshooting external video and thread unique docking station

  Try to group all threads dock into one video.  This will help me to collect information on what is and is not working there, and get it to engineering to solve.    I will edit this first post to maintain the all updated in one place.  This should make it easier to find information in the future.

  Steps to follow before reporting a problem:

  (1) check the revision on your dock.   If you look at the bottom of the docking station, you will see a variety of labels.   The PPID label is on the right side of the group labels and will include a number of review at the end.   Make sure you have a revision A01.   If you A00, and if the video does not work after trying the remaining steps in this guide, please contact support and have your A00 with A01 replaced.

  (2) be sure to update your device to the latest version of the BIOS (currently the A11 for the 713 x) and A07 for the 5130.  For the 713 x, select the version appropriate for your product.

  (3) upgrade to the latest version of the video driver.   It is currently for the 713 x 3496 and 3366 for the 5130 (note that this driver 5130 is packaged in A06 chipset driver).

  (4) connect your monitor (s) to the docking station.   The preferred method is to use directly DP to DP or HDMI to HDMI cables.   Dongles will work, but note that the DP dongles must be 'active '.   DP ++ (non-active) dongles will not work with this docking station.   Passive HDMI dongles are OK.   Use dongles and cables of good quality.   Monitors must be HDCP.

  (5) turn on monitors and set up an external video via the options of the Intel graphics driver or the WIndows Devices/project option.   The 5130 will support the LCD + external display a screen (two screens can reflect the content if you wish).  713 x will support the LCD + two external displays (each unique content display).  713 x will support daily chained DP 1.2 monitors.  Two external monitors can operate at FHD (1920) and one external monitor through DP can support 2560.

  (6) at this point, your external monitor should work.   If this is not a couple of additional troubleshooting follow the steps.

  6.1) remove and reinsert the cable from the monitor at dock.

  6.2) to ensure that the current dock is good (the LED on the front of the docking station must always be on when power is present)

  6.3) make this monitor has good source of selected entry and that the wiring is routed to the appropriate ports.

  6.4) compressed Undock and redock to see if a change occurs.

  6.5) 6.5) for tablets of 713 x, try to roll back the driver A00 video 3316 to see if that makes a difference.

  (7) if the video still does not work as you expect, please post in this topic with the following information.

  (7.1) the confirmation that you have tried the steps above and that you have indeed an A01 docking station.

  7.2) of the make and model of your monitor (s).

  7.3) information (e.g. How is everything connected) configuration

  7.4) If you use several dongles, brand and model of the dongle if known

  7.5) problem specific (s) you encounter.

  Pay attention to the updates to this thread that develops information.   I'll update below tables quite frequently - I need to dig up the test reports and add all this information here soon.

  List monitors confirmed the function:

  1907WPc (DVI)
  2007WFPb (DVI)
  2407WFP (DVI)
  E248WFPb (DVI).
  P2213 (DP, DVI)
  SP2208WFPt (DP/DVI)
  U2410 (DVI/HDMI/DP)
  U2413 (DP)
  U2711 (DVI/HDMI/DP)
  U3011

  List of monitors who may have questions:

  U2312 (DP to DP) - no video sync with 3412, seems to work with 3316.
  U2412M same as U2312
  ST2220L (HDMI to HDMI) - not detected after dock power removed/reinserted.   Workaround is to remove HDMI and power of dock, plug in power first and then HDMI.
  ST2340t (HDMI to HDMI with USB 3.0 touch) - Tablet believes monitor USB after the suspension/recovery

  Acer G246HL - DP flickers / picture does not fill the screen (with active ingredient DP dongle cable), another where monitor does not work.

  Dell E198FPf - DP flickers / picture does not fill the screen (with active ingredient DP dongle cable).

  NEC LCD17V-BK - DP flickers / picture does not fill the screen (with active ingredient DP dongle cable).

  ViewSonic VA702b - DP flickers / picture does not fill the screen (with active ingredient DP dongle cable).

  Acer AL1716 - DP flickers / picture does not fill the screen (with active ingredient DP dongle cable).

  E2209Wc - work via HDMI, but not through DP

  AOC E2450SWH - HDMI works fine, DP to HDMI (Astrotek AT-DPHDMI-MF Active) flashes.  DP to VGA (Comsol DP-VG-AD) flashes.   Persistence concerns.

  Dell P2314H - DP to DP - delay important, does not at all or its blinking.

  Dell P2314H - DP to DP - long delay for monitor DP to come after that HDMI works.   OK with monitor power off.

  E2209Wc - DP/DVI displayport topology looks but monitor will not work.

  Dell P2414H - DP only works 10% of the time

  Dell P2210 reference - DP only works 10% of the time

  Dell P2210f, 2210-t, 2210Hc - do not work DP to DP

  Dell E220Wf - won't work not DP/DVI

  Dell 2009Wt - won't work not DP/DVI

  Reference Dell 2213 - some work, some don't?

  Dell U2413 - no video via active DP HDMI adapter, works very well with the right RFP

  Dell 2414Hb & failure 2009Wt - DP to DP - Dell to detect again after cycle dock, only mirrors, extend.

  HP LA1951g - flicker when using VGA, OK with HDMI/DVI

  P2210f - OK with DP DP, problematic in the case.

  Dell U2412m - does not work with DP

  Dell S2240M - does not work with DP to DVI active

  P2314H - DP to DP fails to reconnect after sleep cycle

  List of dongles confirmed the function:

  Questions cable gold plated active DisplayPort to HDMI male/female adapter (tested on 7130)

  Questions cable gold plated active DisplayPort to DVI male/female adapter (tested on 7130)

  Bizlink Dual Link DP to DVI (out of stock at the moment)

  List of dongles confirmed having problems:

  Any DP ++ (passive) dongle - dock can't DP ++ (passive) DP dongles.

  Thank you!

  What do guys for the monitors to u2312 and u2412?