VNC with SX20

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• Presentation of the screen double with SX20

  I have two recently installed SX20 units which are registered on a VCS. Both units have the following options installed.

  NaturalPresenter

  MultiSite

  PremiumResolution

  DualDisplay

  What hosting a three-way one of the units (Site A) call displays a full screen remote part on the monitor of the first and the second remote side full screen on the second monitor. That's how I can expect it to appear. However, the second unit (Site B) shows two parts away on the first screen and displays only the presentations for the second screen that otherwise would be empty. I compared all the parameters and believe that they are the same for both units.

  To further complicate the issue when B Site hosts a multisite call or device uses the second screen for video. By selecting the options of the touchscreen controller layout did not involve video displayed on both screens.

  The following settings are configured under Advanced Configuration. Video.

  Monitors: double

  LocalLayoutFamily: automatic

  RemoteLayoutFamily: automatic

  Any ideas?

  What Site a using the on-board microcontroller, welcomes all sites, he will receive a video stream separated from each participants, however, it will be transcoded and it will send a composite stream that contains all the sites of the Conference on other sites - so this behavior is correct.

  Looks like that Site B has been configured with video output 'Role to monitor' value 'Format' only instead of "Second".

  /Jens

• Injector POE 10 SX20 and tactile

  Hi all

  Tap 10 includes POE as Touch 8 injector?

  If this isn't the case, when we use 10 touch with the SX20 and there is no switch POE, CTS-POE-NIJ is necessary, I guess.

  But we can control CTS-POE-NIJ separately on CCW, so if you forget to order CTS-POE-NIJ with SX20, what can we do?

  10 Touch works with standard POE injector like that?

  http://www.TP-link.com/LK/products/details/?model=TL-POE150S

  Kind regards

  Kotaro

  None of the documents I've seen says that the PoE injector comes with the Touch 10.  Because they were originally designed for the MX series include the port 10/100 PoE to connect to and the SX10 compatibility and SX20 has been a recent addition of compatibility (in TC7.2 +), I guess that if you ordered one, it would not come with the PoE injector.

  The only documentation of note that I found (the SX80 administrator guide) says that there need to be a Midspan PoE injector, or to power it with a PoE switch.  So, any 802.3af injector that works with Touch 8 should also work fine for 10 touch.  (And Yes, a quick glance at the specifications, the device of binding TP that you linked seems to be a device that would work).

  You can probably order the good injector PoE of CIsco on CCW, you just find the correct part number high range - similar to the additional licenses for endpoints - these can be a little hard to find if you don't know the right of departure (and, no, I don't know where to find the PoE injector but maybe someone else can help).

  Otherwise, you can wait a few months and you will be able to pair it directly via the USB port (the TC7.3 release notes: "A Cisco adapter USB-to-Ethernet brand will be available in March 2015").

  Wayne
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  Remember the frequency responses and mark your question as answered as appropriate.

• screensharingd does not accept the name of user and password

  Hello

  We have a mac mini which does not accept my credentials via screen sharing. I activated the remote access connection & remote management and set the password for VNC ("viewers VNC may control screen with password") to the same as my username "geertl".

  When I try to connect from another mac mini or an Ubuntu (with customer Remmina) system I always get the following error (system.log):

  7 June 18:01:01 screensharingd mac [2277]: authentication: FAILED: username: geertl: Viewer address: x.x.x.x: Type: DH

  VNC access is fine (with for example of TightVNC viewer):

  7 June 18:01:36 mac screensharingd [2282]: authentication: MANAGED: user name: N/A: Viewer address: x.x.x.x: Type: VNC WITH

  In this window VNC then enter my password and login without problem. SSH also works without problem from a Linux machine:

  ~ # ssh mac-l geertl sw_vers - productVersion

  Password:

  10.11.5

  It's just the screensharing who does not accept my password and/or username. Mac has been restarted, all reconfigured screensharing two through GUI as CLI, 'Account name' and 'Real name' were aligned and put different, none of them work. The firewall is disabled.

  We have another mac that is configured in the same way (same user name, same network,...) where the screen sharing works fine.

  Any pointer very appreciated!

  I had the same problem recently following a power failure.

  What I did to recover was to ensure that my Mac Mini was up and running - visible in the side bar of the finder.

  Then power rolled (stop) OSX on iMac and rebooted.

  Connections has then worked as expected.

  I would add, that my iMac and Mac Mini are running 10.11.5; and Yes, the problem only screen sharing.

• Question about Windows MultiPoint Server with VNC

  Hello

  I work in a research laboratory and our scientists are running a large number of simulations with MATLAB image processing.  What we all buy a computer powerful user and set up so that, up to 3-4 users remote access to the computer at any time and perform simulations using shared resources, but without interfering with each and other sessions.  I wanted to just make sure that it was feasible and iron how to put in place.  I'm guessing that I install Windows MultiPoint Server on the computer, create 3 or 4 log on bodies or users with unique IPs, install MATLAB and a VNC client for each instance, and then users would be able to connect on every instance, as if they were independent computers? Finally, it is possible for Windows automatically allocate users remote instances not used - for example, if I try to connect to an instance, Windows Me automatically assigns to the next instance of free?

  Thank you!

  Michael

  This issue is beyond the scope of this site and must be placed on Technet or MSDN

  http://social.technet.Microsoft.com/forums/en-us/home

  http://social.msdn.Microsoft.com/forums/en-us/home

• C20/SX20: is there a way to get the cdr with loss/jitter of the stats?

  I'm trying to get a report with loss/jitter, but doesn't cdr can not find a way to do it.

  (a) TMS is able to report COR but only on the participants/duration/encryption/protocol of appeal

  (b) C20 web gui has information but only with a number of clicks on and only for a call each time

  (c) API C20 (cli) I found some commands, but nothing for the loss/jitter
  I tried xstatus Diagnostics appeal channels-> only for calls in progress.
  tried xHistory recent CallLogs | Call-> nothing usable

  Is it possible to get the cdr with jitter/loss for each C20/SX20 counters in a framework?

  Methods to obtain these data is exactly what you have listed and must be carried out during the call.

• SX20, control with RS-232

  We want to use SX 20 with crestron (via RS - 232) controller

  Before, we used C20 with controller RS232 with cable in Y

  But SX20 have RS-232 port

  Can I use SX20 with RS-232?

  Thank you

  Respect of

  Hello

  You can use the USB on the SX20 port to connect a USB to the serial cable. Once the SX20 is started, you should get the RS-232 activated. It runs at a speed of 115 200. You won't have any connection in the early boot process, including the U-boats. Only when the system is fully charged, the port will be active. The RS-232 stands as a DTE. I don't know what they expected the CRESTON. If it is a DCE, you're OK, if not, it will need a null-modem. Have not tried to use the USB port on the SX20 myself. Will give it a shot and test it.

• SX20 with ISDN link and vcs

  Hi all

  I have sx20 quickset with device connection isdn with 4 Numéris.

  I want to register the sx20 VCS also.

  in sx20 there is no secondary network to connect the ISDN connection device.

  How can I configure the ISDN link for incoming and outgoing calls using ISDN link and also I need register sx20 VCS.

  my version of sx20 is 5.1.6 and 1.0.0

  Hello

  Don't you won't need a key for unlocking,

  Thank you

  Ravi kr.

• Integration with Lync 2013 SX20

  Hi, we can integrate a stand-alone end SX20 point with Lync 2013 to make video calls point to point between SX20 and Lync client? VCS control is required between Lync and SX20?  Can anyone help me with any document or on this link?

  No, at this point, a SX20 cannot communicate directly with Lync.

  You will need a VCS running at least version X8.1 of the software.

  The VCS and the Lync Deployment Guide may be of interest to you: http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/X8-1/Cisco-VCS-Microsoft-Lync-Deployment-Guide-X8-1.pdf

  Wayne
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  Remember the frequency responses and mark your question as answered as appropriate.

• Cisco TelePresence SX20 with laptop

  I use a Cisco TelePresence as autonomous SX20 endpoint configured with a public IP address (in Pakistan). I want to connect a portable computer (to Canada) to start video conferencing using the portable camera. Please advice me the software to install on the laptop so that I can start with my SX20 videoconferencing based on IP configured on my SX20.

  To understand kindly refer to the disposal of partner network.

  Please help me its urgent.

  Hello

  www.ciscojabbervideo.com

  BR Oleksandr

• Extending the SX20 with 12 x zoom camera

  Good day to all

  Can someone provide me with the pin code on necessary to extend the 12 x zoom camera control (cable network) when it connects to a SX20 with the explosion of cable

  • SX20
  • Extension cable
  • 12 x zoom camera
  • Right HDMI cable (10 m)

  Thank you!

  It's a cable right but with pins 3 & 6 step.  It would be nice if just Cree literature it in plain language, in addition to you give pinout diagrams.

• Telepresence 8 button pairing with the SX20

  Hello one trying to match an 8 touch screen with the SX20 telepresence, in certain moment its request for a user name and password to connect with the SX20, what is this user and the password?

  Concerning

  Leonardo Santana

  According to the Touch 8 Installation Guide (page 4), it is the login admin for your codec.

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/touch/installation_guide/touch_for_c-series_installation_sheet_for_web.PDF

  Did you change the account or the password admin since installing the SX20?  A way to test is to try to log into the SX20 with username admin and leave the password empty.  If you are able to connect with a password blank or empty, that no password has been defined yet, I advise you to define for this purpose.  If you try to connect and get connection failed with empty or empty, password a password has been set on the admin account.  You may need to consult someone if you don't know.

• Sx20 does not seek to make the IP to call with H323, after the first attempt failed with SIP

  Hi all

  We use the Sx20 SIP with CUCM registered devices and also register H323 with VCS - c... There are also a few registered with VCS - E external SX20.

  Sx20 > CUCM > VCS - C > VCS-E > Sx20

  the defaultcall Protocol is selected Auto (SIP, H323) on devices SX20.

  SX20 on cucm cannot call IP when defaultcall is selected as auto, it is able to call IP through VSC - C only when defaultcall is selected H323 on Sx20.

  We cannot change the defaultcall as H323 because we cannot make a call since sx20 on CUCM sx20 on vcs - e

  someone has an idea to make the two whole scenerio? Perhaps there is a feature to do this on sx20?

  your response will be appreciated.

  Thank you.

  Take a look at these examples of configuration - Dial IP addresses registered to CUCM endpoints with VCS/highway. This would work in your environment.

  Kind regards

  Acevirgil

• Connect the sx20 with polycom endpoint

  Hi guys

  I would like to know if there are special requirements to connect fast sx20 Cisco with other brands of for example, Polycom, Lifesize, Sony telepresence... Customer has 3 locations and now want to replace one with the sx20

  I'm not good in technical issues

  TKS a lot

  You may need the licence Multisite to the Conference, you will also need a public static IP address depends on who's going to make the call.

  other than that just set up the H323 section in the faucet of the configuration and you're ready to go.

• SX20. HDMI with audio and video?

  Hello.
  I have to integrate a SX20 codec with Extron HDMI matrix as the main source of video + audio.
  The main HDMI input, support with audio video integrated?

  Thank you.

  Luis

  We use the scalers Extron (DVS-605) to power the video (from several cameras in a provision of PiP) in our SX20s - however, we feed the audio through the mic connector.

  We have not tried audio HDMI at all.  The cards say it should work, but there is another discussion (ie the SX20 - Audio HDMI camera) where he says it's a bug with the documentation (CSCuh72577).

  The TC7 Administrator's Guide (Page 61) says that the HDMI Audio works that when using a camera with a built-in microphone Cisco, and, if you use any other device, the HDMI audio input will be disabled little matter however, you set the end point.

  The CE8.0.x software has removed the option "Audio input HDMI Mode" completely (Page 8 of CE8 Administrator's Guide).

  In short, I don't think you'll have some luck with your Extron HDMI audio, so you'll have to do as we did and feed your audio in via the microphone or the content entered.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.