When I try to download InDesign, I get a message to connect to the Internet

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  When you try to download Silverlight, I get a message that says that Windows Installer are not available.  Windows install is not properly installed.

  How can I fix it?

  I am running XP Home Edition.

  Thank you

  Hello

  1. you try to directly run the silverlight program without saving it on the computer?

  Run the following article fixit tool and check.

  Diagnose and solve the program installation and uninstallation problems automatically

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

• I have a Dell Windows 7 after downloading updates crucial sercurity, I get a message saying "Connection to the internet." The display then returns to the logo screen. What can I do?

  I have a Dell Windows 7 after downloading the critical updates, I get a message saying "Unable to connect to the internet."  What should I do?

  Hello

  1. Once you get this error message?
  2. are you able to browse the internet using your internet browser?

  Step A.
  Please check if you are facing the same question when working in mode safe mode with networking.
  a. restart your computer.
  b. when the computer starts, you will see your computer hardware are listed. When you see this information tap the F8 on your keyboard key repeatedly until you are presented with the screen Windows 7 Advanced Startup Options.
  c. using the arrow keys, select the desired option of Mode without failure.
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  e. when Windows starts, use check and Internet explore if the problem persists.
  For more information, refer to the article below.
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  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshooting-problems-while-in-safe-mode

  Step B.
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  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
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  I hope this helps.

• When I try to complete my registration he asks me to connect to the internet - even if I'M already connected to the internet.

  My organization has purchased Photoshop elements 13 to TechSoup in May. I keep trying to finish activating, and when I try to register my product I get a message asking me to connect to the internet to try again - even if I'm already connected to the internet. I tried literally dozens of times to complete my product registration - only to hit the wall even every time. If it helps, I use a new Acer PC that is running Windows 8. How can I get this problem resolved?

  Karen

  Please try the steps mentioned in: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if that helps.

• BlackBerry Smartphones when you try to synchronize, it says: this device is not connected to the internet

  IGet this error message: "the computer must be connected to the internet to set up initially sync settings. Make sure you are able to connect to the internet, and then try again. »

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  Thank you very much for your help!

  Read this link, is another thread with the same problem

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=5...

  Read what bifocal post.

• When you try to download iTunes I get the following error ' there is a problem with this windows package install a program required for this install complete could not be run.

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  I looked at several forums and tried cleaning patches, etc they suggest.  I also tried to download Windows Installer 4.5 but keep says "the update does not apply to my system" (I tried all.)

  I am running Windows Vista and have downloaded the service pack 2 (one remedy suggestions!)  Someone out there has a solution?

  Hello, Atwitsend...,

  Try to repair.
  Go into Add Remove Programs, then select Apple Software Update > change > repair.

  If this does not work, try to uninstall. .

  Remove and reinstall ITunes, Quicktime, and other software components
  http://support.Apple.com/kb/HT1923

  Download the iTunes Installer and save it on your desktop.

  http://www.Apple.com/iTunes/download/

  Try to install iTunes using the installer that you saved.

• I'm subscribed to Adobe Audition CC: when I try to download it, I get this:

  I'm subscribed to Adobe Audition CC: when I try to download it, I get this:

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  WTF?  I'm ready to cancel. I tried a conversation, but the stranger on the other end didn't know what I was referring to.

  Lavransrm the AAMDetect plugin is not installed or blocked in the current web browser.  Please start the installation directly through creative application Cloud Desktop.  For more information about how to install the Adobe Creative provided with your membership applications, please visit CC help | Install, update, or uninstall applications.

• When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.

  When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.

  This has happened

  Each time Firefox opened

  I tried to download firefox.

  User Agent

  Mozilla/4.0 (compatible; INTERNET EXPLORER 6.0; Windows NT 5.1; SV1; AntivirXP08; GTB6.3; .NET CLR 2.0.50727; MS - RTC LM 8)

  When you click on the download link on GetFirefox.com, you should be asked if you want to run or save the file. If this situation occurs when you try to run the download, try instead to record and put the file on your desktop or in a similar place, where you are certain that you can find.

  When the download is complete, try double-clicking on the downloaded file in the normal Windows Explorer (browse your way to the file from the desktop). This should start the installation.

  If, in the Explorer window, you notice that the file seems to be missing the Firefox icon orange/blue, right click the file and select Properties. The image should look like the attached picture (except that mine is in Danish, but that is irrelevant) if saved correctly - if it don't look like this, would you please describe the content or attach a screenshot of the box. Especially what it says under "File Type" - it must be 'program '. If this isn't the case, will have to focus on what could be the problem here.

  A bit off-topic, your Internet Explorer seems to be quite a bit outdated (IE 6, where the current version is IE 8), so I highly recommend that you try to run Windows Update to get your system up to date. Is it as a society (such as a thin client Terminal Server computer) system, this is not possible, and most likely, your system administrator will have to help you.

• When I try to install SP1a, I get a message saying that the file is corrupted.

  Need help, Im confused

  OK, so I have windows XP I am trying to install on my acer aspire 5100. Its an old copy that came with another computer. All I'm trying to do is to clean the computer clean and start over. Installation was successful, but when I try to install SP1a I get a message saying that the file is corrupted. I can't connect to the internet of him because the surrent version doesn't support WPA2. So im downloading on an external HD and try to run it from my computer. When you try to install SP2, it says that the file is not a valid Win32 application. Any help / ideas would be greatly appreciated, thanks in advance!

  Again, your best option is to order a set of Acer recovery disks.

  If you insist on doing things the way hard, then check first that download, you have to SP2 (you don't need SP1a because it is part of the SP2) is correct - check the hash of the file downloaded against one published (where you downloaded of?)

  If the hash is correct and then try running SFC/scannow from a command prompt - it may work, depending on how the software manufacturer set up the drive, but it is preferable to use in conjunction with a good OS disc, rather than the recovery disk.

• I have Quicktime 7, but when I try to open iTunes I get a message saying that I need to update Quicktime 7.5.5. How to do this?

  I have Quicktime 7, but when I try to open iTunes I get a message saying that I need to update Quicktime 7.5.5. How to do this?

  Click here to install or run the software update from the system preferences panel.

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• When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes

  When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes. Sometimes when I click several times on the target folder it opens other times it does not. Any thoughts?

  Hello

  You try to save files using Microsoft office?

  If so, this article should help you

  The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program, in a 2007 Office program or in a program Office 2010

  http://support.Microsoft.com/kb/313937

  If its with a different program and then check if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.

  Step a. refer to the article below for the procedure safe mode in Windows XP

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353/en-us

  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have an email in my windows to send that cannot be deleted or moved. When I try to do, or I get a message saying error has occurred.

  I have an email in my windows to send that cannot be deleted or moved.  When I try to do, or I get a message saying error has occurred.  This email continues all my other emails in my Outbox.  How can I remove this outgoing email?

  original title: problems with outgoing mail
  How to remove an Undeletable Message stuck in Windows Mail
  http://www.Vistax64.com/tutorials/62560-Windows-Mail-problems.html
   
  If still no joy, try to compact and repair the database.
   
  WMUtil
  http://www.oehelp.com/WMUtil/default.aspx

• I upgraded Windows 10, now when I open Photoshop Elements 10, I get a message that I need to Internet Explorer version 5 or later for all the elements to Photoshop to work. When I try to download the latest version of Internet Explorer, I said that I have

  I've updated to Windows 10. Now, when I open Photoshop Elements 10, I get the message that I need Internet Explore version 5 or higher for Photoshop work properly.  When I try to download the latest version of Internet Explorer, I get a message that I already have the latest version. SO, what should I do?

  Settle in the right forum.

• I get the reminder that the creative cloud is missing or damaged and to download a new CC, when I try to download he did not finish, it goes back to the statement that I need to download any new creative cloud.  Anyone who has this problem

  I get the reminder that the creative cloud is missing or damaged, and to download a new CC, when I try to download it will try then goes back to the original message that the CC is damaged or missing.  Anyone else having this problem and what to do?

  If they are cc, Yes.

  Uninstall anything cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall your cc, Download Adobe Creative Cloud apps desktop app | CC free trial Adobe

  Use the cc desktop app to install your cc of adobe programs.

• When I try to download anything, I get the error message that it contained a virus and was deleted.

  I even tried to download malware and I get the same error message

  Hi CarmenMcNamara,

  To provide the proper resolution, I would need more information on your side.

  1. what anti-virus software do you use?

  2. what web browser do you use?

  If you use Internet Explore then you can try the methods provided.

  This problem may occur if the downloaded file is not enabled in Internet Explorer or if antivirus software is blocking the download.

  Method 1:
  I suggest to activate the download of the file in Internet Explorer and check to see if it helps.

  a. close all Internet Explorer or Windows Explorer Windows that are currently open.

  b. Open Internet Explorer by clicking Start, and then click Internet Explorer.

  c. click the Tools button, then Internet Options.

  d. click on the Security tab , click Internet, and then the custom level button.

  e. scroll down to category of downloadsand the download of the file to Activatevalue.

  f. click OKand then click Yes.

  Now, try to download and check if that helps.

  Method 2:
  If the problem persists, I suggest to optimize Internet Explorer and check.

  How to optimize Internet Explorer
  http://support.Microsoft.com/kb/936213/no

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also, the photos and the videos do not work in any Add - ons.

  Method 3:
  If the problem is not resolved, you can disable the antivirus software and the firewall installed on the computer, and then try to download.

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Check out the link for more information.

  Download files from the Internet: frequently asked questions
  http://Windows.Microsoft.com/en-HK/Windows7/downloading-files-from-the-Internet-frequently-asked-questions

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.