When I try to scan a document it chops of a page in 8 different documents 1 page.

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• My HP Officejet 6200 series gives me an "error" when I try to scan a document. How can I fix?

  I have a printer HP Officejet 6200.  When I try to scan a document, I get an "error" pop-up.  It prints fine, but does not scan.  How can I fix it?

  Hello

  Please see this thread. It deals with the same problem and error code that you see. The only difference is the brand and model of the printer itself, but I think that the steps should work for you too.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/operation-could-not-be-completed-error-0x00000015/68244f52-B556-4b83-a9c9-926dc9098ae7

• When you try to scan a document on HP Officejet Pro 8500 get the message 'Insert MEMORY' or 'no scan options '.

  When you try to scan a document on HP Officejet Pro 8500 get the message 'Insert MEMORY' or 'no scan options '.

  Original title: I scan a Document

  Hi Robert,.

  The instructions in the article are valid for the model of your scanner. Click the plus sign next to your operating system for more information.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02450835&cc=us&DLC=en&LC=en&JumpID=reg_r1002_usen_c-001_title_r0001#N6626

  If the problem persists please post the request on the HP support for additional support:

  http://WWW8.HP.com/us/en/support.html

  Please follow these recommended steps and post if you still experience the problem. I will be happy to provide you with additional options.

• When you try to scan using the HP Solution Center - I enter the file type, but am not able to select where to go in the scan to: box - just get an error nessage

  When you try to scan a document to the Photosmart C6180 ALL IN ONE PRINTER. FAX, SCANNER, COPIER, VISA FROM 64-BIT TO A DESTINATION ON THE COMPUTER 'EG' TO THE: DIGITIZATION TO: WINDOW - THE WINDOOW IS BLLANK AND DOES NOT ALLOW THE SELECTION OF ANY DESTINATION? RESTARTING THE COMPUTER DELL 530 S, TRIED TO REMOVE AND RE DOWNLOAD SEVERAL TIMES, TO NO AVAIL.  THE DISC OF HP THAT I USE IS "HP PHOTOSMART C500, C6100 AND C7000 AIO SERIES PRINT AND SCAN DRIVER, VERSION 080.001.225.000 MICROSOFT WINDOWSD VISA" ANY HELP APPRECIATED!

  Hi JIMANNA,

  1. you try this for the first time?

  You can try to create a new user account and check if the problem occurs:

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem does not occur, then check out the following link and follow the steps to repair the corrupted user profile:

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error message when you try to scan

  When I try to scan on my HP HP 309 has, I get an error message "Cannot perform the analysis because another program has control of the HP imaging device."  I tried to restart the program, close all programs and restart the computer, and nothing seemed to work.  I run my computer on Windows 8.1.

  Any thoughts?

  Hi JDFranzi,

  I want to help you with this. I understand that you get a message stating "Scan cannot be performed because another program or computer uses the network device", and you've done some troubleshooting already.

  I suggest to use the following document to help you solve this problem. "Scan cannot be performed because another program or computer uses the network device" message on the computer in Windows XP and Vista when scanning a network.

  When you open the link, select Windows Vista, the recommended steps will apply to the 8.1 you have. Keep in mind the navigation will be different, but the solutions are the same.

  I hope this helps.

• No scan option does not appear when I try to scan

  I have an officejet 4315 all in one. using windows 7. an error indicating "no scan option" message when I try to scan. the fax and copier work so I am confused. tried to download a new driver. According to hp, windows 7 will automatically download the driver for me. It's so frustrating.

  As you use this printer with Windows 7 and there is no software for your printer that supports Windows 7, you will not be able to scan using the front of the printer.  This document shows which buttons will you and will not work with Windows 7.  This document will show you how to scan from the computer without the software being installed.  Hope that helps.

• When I try to scan several pages, it puts the pages as separate files instead of a single file.

  When I try to scan several pages, it puts the pages as separate files instead of a single file. For example, I may want to scan 5pages ofa patient office visit, yet, when I scan using the ADF, it separates each page in a single file.  I need to have the pages I scan have a single file. OfficeJet 6700

  prod # CV078A

  Windows 7 premium 64-bit

  Same thing for me.  I called HP about it the first time I tried I scans a document when my printer was 7 days old.  I was connected with the service to customers in India.  The technician spent about an hour with me trying to get the 6510/6515 printer to work, even to take control of my new 64 bit Windows 7 core i7 notebook.  Ultimately she essentially told me that even if it is announced to scan documents, this really means that each page is a separate document.  In other words, this printer, as well as all other issues, it is will only scan one page at a time.

• I GET A "SERVER BUSY" MESSAGE WHEN I TRY TO SCAN

  Whenever I try to scan a document, I get the message 'server busy' and ' switct on and try again. I can't delete the message without closing the program.

  Hello

  1. what version of windows you are using on the computer?
  2. What is the number of brand and model of the scanner?
  3. What is the full/exact error message?
  4. not this problem occurs when scanning of all types of image or only particular image files?

   

  I suggest to put the computer in a clean boot state and then try to scan the document and check if it helps.

  How to solve the problem by running the clean boot in Windows 7 and vista:
  http://support.Microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  Response with more information to help you.

• Windows is abandoned when I try to delete a document file.

  When I try to delete a file from Word document - the cursor hangs and Windows is abandoned.  Same thing when I try to delete a document (or any other file type) of the control panel - My Documents Listing. It's a really primitive systemic capacity - it was another of those wonderful Microsoft "improvements?

  Hi Russell,

   
   
  1. have you made changes on the computer recently?
  2. What is the exact location of the file in the folder you want to delete?
  3. What is the exact error you are getting?
   
  I suggest you follow the methods and check if it helps.
   
  Method 1: Run the fix - it for the link and if it helps.
   
  http://support.Microsoft.com/mats/windows_file_and_folder_diag/
   
   
  Method 2:

  Run check file system (CFS) analyses and checks to see if it helps.

  http://support.Microsoft.com/kb/929833

  Note: System File Checker gives an administrator the ability to scan the files all protected to check their versions. If the System File Checker detects that a protected file has been replaced, it retrieves the correct version of the file in the folder cache (% Systemroot%\System32\Dllcache) or the Windows installation source files and then replaces the incorrect file. System File Checker verifies and repopulates the cache folder also. You must be logged in as an administrator or as a member of the Administrators group to run the System File Checker. If the cache folder is damaged or unusable, you can use the sfc/scannow, sfc /scanonceor sfc /scanboot orders to repair its contents.

• When you try to scan, print says "configure the pc to start scan. using mac.

  When you try to scan on PIXMA MG5722 I get the message 'set the PC to start scan.  I can scan marketing PC but no printer.  With the help of iMac.  Need to scan documents on the printer using the printer scan button.  How can I fix it?

  Hello.

  According to the version of Mac OS x that is on your computer, you may need to scan using the software on your Mac.

  If you use OS 10.11, please scan from the Scan IJ utility instead.  This program are in the Canon Utilities folder in Applications.

  If you need additional help in this issue, find more help contact us.

• I have a HP 6210, when I try to scan or copy I get a "scanner failure".

  I have a HP 6210 for a few years now. I did a lot of work with all its functions. But now I can not copy or scan anything. The message is always "scanner failure".

  I tried with different OS but nothing works.

  Is this the end of his days?

  And the strange thing is that this happens only when I try to scan from the plateau.

  Charger scanner works perfectly!

  But I need to analyze both the fotos!

  It seems that the scanner mechanism which is integrated in the glass flat has developed a hardware problem. Please see the document located here for the procedure resolve a scan failure.

• HP deskjet 3050 j610: when I try to scan from my printer it will not connect

  When I try to scan from my printer I get a message "Cannot find HP deskjet 3050 j610. But I can print from it and get data as ink tank printer. It started abruptly today. It worked OK until a few days ago.  The printer is connected by a USB cable. I tried the driver update and 'repair' menus via HP scanning problems without success.  If I press scan on the printer button it says "scan error. try to scan from computer', but that's what I usually do using the calculation icon in the menu START.

  I solved the problem. The basic steps were (1) using the HP links to update my driver printer and research to find errors in the scanning program. (2) restart my computer and printer. After the first part, I didn't see any listed results. Normally I would have restarted the printer and the computer, but is afraid of losing my sites and the investigation, so I kept looking for the various comments.  I found a reference to this site in one of the post near mine for a #7520 device but cannot return immediately to give the author of the post. I think I sent him a response.

  http://support.hp.com/us-en/document/c00040499.

  This site gives lots of tips for different situations and devices. I followed the advice that it applied to my computer and printer who ended with step 2 (I use a USB connection) and the scanner was working again.

• I have an all-in-one Copier, scanner... etc, but when I try to scan on my computer, it says

  I have an All-in-one, copier, scanner... etc. When I try to scan from my scanner to my computer documents, he said there is no scanner available.

  first make sure you if made yo installation has finished, if so make sure the WIA (Windows Image Acquisition) service and the shell hardware detection are with the following settings...

  Startup type: automatic

  Service status: started...

  To open these services you press the windows and R and then write services.msc and look for...

• Windows Explorer (Vista) hangs when I try to access the Documents folder on a network computer running Windows 7

  Simply run the Windows Explorer on my Vista (desktop computer) machine and try to view or otherwise access My Documents directory on my Windows 7 computer crashes Windows Explorer (computers are connected at home).  Messages event viewer the following:

  Failing application Explorer.EXE, version 6.0.6002.18005, time stamp 0x49e02a1e, failed module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb74dd3, exception 0xc0000374, offset error 0x00000000000aca57, process 0xb64 id code, start the application time 0x01cc0fa1b28a295d.

  I tried several things to cure the problem without success.  My last attempt was to create a new directory on the Vista computer on the Windows 7 computer.  I then copied some files (using the Windows 7 machine) from the Documents directory on your Windows 7 computer to the new directory and was able to access it from the Vista computer.  I transferred then all the files in the Documents directory to the new directory (again on the Windows 7 computer).  Then, I deleted the Documents directory and renamed the new directory of Documents.  However, when I try to access the Documents directory on the Windows 7 computer from the Vista computer, explore crashes as before (see more top job Event Viewer).  Windows 7 computer is currently running Windows 7 Home Premium, and SP1 is installed as are all Windows updates.  I am able to access the directories music, Photos and videos on the Windows 7 computer from the Vista computer.

  Hello

   

  You can perform a scan of the SFC (System File Checker). It lists all the issues and will also retrieve all files if necessary. Follow the steps below to p Ed a SFC Scan -.

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  See the link for further directions on scan SFC - below
  http://support.Microsoft.com/kb/929833

  I hope this helps.

• When I try to attach a document to an email, I see 'Documents' or 'Download' folders.

  When I try to attach a document to an email, I don't see 'Downloads' or 'Documents', etc..  What should I do to change this.  Thank you.

  When you add an attachment in the Mail, if you click the attachmnet, if you then click folder home page (user) in the drop-down menu, you can explore your folder and the file (s).