Win7 logon with fingerprints on the 470 G1 ProBook reader

Hello

We have several new ProBook 470 G1. On some, automatic logon works perfectly with the fingerprint.

On some, it says something like "fingerprint confirmed", but he could not connect and sits on the logonscreen and the user must log in with the password.

I checked all the settings and everything seems to be exactly the same on these ProBooks.

What setting I missed?

Thank you

McL

I solved the problem by removing fingerprints recorded and (!) remove the safety of windows startup in HP Security Manager. After a reboot, logon appeared without any additions of HP. Then re-entered the fingerprints and reactivated the logon security window... reboot... and voila.

Thank you guys for trying to help anyway.

McL

Tags: Notebooks

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