Windows Explorer Crash Vista

I know there are other threads that are similar, but they are not quite the same problem and I did not have luck with them.

When I start it, I get a windows explore has stopped working, windows Explorer restarts loop.  I can't open anything because windows Explorer restarts and closes everything that I try to open.  I tried the system restore and the safe mode, no luck.  I am running Vista Home Premium on an HP laptop.  Any ideas?

Hi wx2dzug,

Thanks for posting your question.

You are able to start the computer in safe mode?

This problem can also occur if you have installed a third party or sometimes when you have not updated to the application installed on the computer.

You can read the following article:
937093 error message when you log on to Windows Vista: "Windows Explorer has stopped working".
http://support.Microsoft.com/kb/937093

Let us know if that helps.

Kind regards
Clement Kumar.

Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    In Control Panel (and select Classic discovered in the left pane) select reports on the problems and Solutions (problem of type in the START search box), go to historical problem, right-click of your error and choose check for the Solution.

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    Step 1.

    Start the computer in safe mode and check if that helps.

    Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    If you are able to start the computer in safe mode, you can restore the system to safe mode.

    Once you are able to get to the screen and the computer still restarts, then you can perform these steps.

    Step 2.

    A clean boot to test if any element of service or third party application startup is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

    Note: When you are finished troubleshooting, follow step 3 of article start normal to start.

     

    Step 3.

    You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

    Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Step 4.

    I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

    For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

    Try these steps and let us know the status.

  • Restarts and Windows explorer crashes

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    David

    Hello

    Thanks for posting in the Microsoft community!
    You have reached the right forum for your question. I suggest trying the suggestion provided and check.

    1. don't you make changes on the computer before the show?
    2. What is the brand and model of the computer?
    3. you receive an error message?

    Method 1:
    Step 1: Check if the problem occurs in safe mode.
    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
    Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

    Method 2:
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    Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
    http://support.Microsoft.com/kb/2638018
    Windows Explorer may hang in Windows 7 or in Windows Server 2008 R2
    http://support.Microsoft.com/kb/2515325
    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    Method 3:

    You can scan System File Checker to fix corrupted files.
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    http://support.Microsoft.com/kb/929833

    Method 4:
    You can run a Microsoft security scanner to make sure that the computer is free from virus infection:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
    WARNING:
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    You can access the links provided to give us more information about the event viewer.
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    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    Just reply with the results. I'd be happy to help you further.
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    Post edited by: wboere

    Hello

    Unfortunately, this path is not easy to say anything because, who know what did you do with OS and how is your personal configuration. If this problem occurs because some time roll back OS to an earlier time using System Restore tool.

    Also check this page useful http://www.helpwithwindows.com/techfiles/explorer-crashes.html maybe you'll find some answers there.

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    Firefly1z

    FIXED! Large.

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    Nancy

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    WinXP SP3 - When you open any folder with MPEG2 files, windows Explorer crashes. If the folder contains only the MPEG1 files, it opens without a problem. We first thought it was a problem of media player, but we can not even click on a file to open it in media player.

    Hi kathyd,.

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    Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

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    Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

    http://support.Microsoft.com/kb/308427

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    I hope this helps. Post back with the required information.

    Thank you and best regards,

     

    Srinivas R

    Microsoft technical support.

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