Windows Fax and Scan error: impossible to retrieve cover pages associated with the selected account.

Similar Questions

• Windows FAX and SCAN error reports - request server name. How to find the server name?

  How can I find the name of the server to send e-mail using Windows FAX and SCAN.

  Hi DonaldCombes,

  1. are you able to use it earlier?
  2. What is the exact error message you get?
  3. don't you make changes occur the computer before the show?

  Try to use the full name of your Pc name of the server.

  Configure your computer to send and receive faxes
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-your-computer-to-send-and-receive-faxes

  Solve fax problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems

• 7 Windows fax and scan-error message "incoming call cannot be answered as a fax call.

  I use a U.S. Robotics 56 K Fax Modem model 5686 G v.92 and when a fax is sent it tells me that the call has been answered as a fax call and then during treatment, I get "incoming call cannot be answered as a fax call.  I've been working on this for 3 days now and just can't seem to get this point.  Any suggestions would be greatly appreciated.

  Hey Joe,

  You must ensure that your computer (or your external fax modem) is connected to an analog phone line, and that the phone line has a dial tone so that you can place and receive phone or fax calls.

  Method 1:

  Turn on send and receive options for a modem

  
  
  Check the modem settings to see if send and receive options are turned on.

  Turn on send and receive options for a modem

  1. click the Windows Start button, click all programs and then click Windows Fax and Scan.

  2. to use the fax at the bottom of the left pane, click Fax.

  3. click on the Tools menu and then click fax settings. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  4. click the general tab and then, under device name, make sure that the modem is selected.

  5. under send/receive options, make sure that allow it the device to send faxes check box is selected.

  6 make sure that allow it the device to receive fax calls check box is selected, and then choose how to receive faxes:

  * To answer phone calls as incoming fax calls manually by using Windows Fax and Scan, click on manually answer, and then click OK.

  * To have Windows automatically answer phone calls as incoming fax calls, click on answer automatically after X rings, select the number of rings after which Windows can try to answer phone calls as incoming fax calls, and then click OK.

  If someone else set up the computer to send and receive faxes, you might not have permission to use the built-in or external fax modem.

  Method 2:

  
  

  Give all users permission to send and receive faxes

  1. click the Windows Start button, click all programs and then click Windows Fax and Scan.

  2. to use the fax at the bottom of the left pane, click Fax.

  3. click on the Tools menu and then click fax settings. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  4. click on the Security tab and then, in the names box, any user or group, click everyone.

  5. in the permissions for everyone box, select the check box allow next to permission to Fax and then click OK.

  For more information, access the link below

  The problems of fax (valid also for Windows 7)

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems#EJBAC

  Additional information:

  Configure your computer to send and receive faxes

  http://Windows.Microsoft.com/en-us/Windows7/set-up-your-computer-to-send-and-receive-faxes

  Fax and scan Windows

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-fax-and-scan

  Fax: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/faxing-frequently-asked-questions

  Please post back with the State of the question and we will be happy to help you.

• Windows Fax and Scan-do can't fax any type of attachment "the message could not be sent. These data are incorrect. »

  Original title: Windows Fax and Scan is unable to fax any type of attachment

  I am trying to send a PDF using Windows Fax and Scan Ver 6 Build 6002 SP2.
  I get "the message could not be sent.  These data are incorrect. »
  I can send a cover sheet, or something typed into the dialog box, so the modem works fine.
  The problem is with an attachment to a fax.  Tried to PDF, DOC, ZIP, JPEG, and TIFF.
  I found lots of posts with the same problem, but no solutions or problem.

  Windows Vista Business SP2, Adobe Acrobat 9 Pro using

  Just ran the SFC system (C:\windows\systems32\sfc/scannow) and repair files corrrupt.  WF & S now works well when you attach files.

• Windows fax and scan "the fax cannot be sent due to an unexpected error"

  Modem-fax external usb under windows 7.

  Have dsl with filter set between modem and phone jack.

  Query modem shows no problems.

  No dialtone.

  Hello

  1. What is the brand and model of the Fax machine?

  2. What is the exact error message do you get?

  3. when exactly you get this error message?

  4. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Try to run the hardware troubleshooter and check what the problem is and fix it accordingly.

  Follow the link below a convenience store opened.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Troubleshoot fax: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-fax-problems

  (For Windows 7)

  For your reference: Fax and scan Windows.

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-fax-and-scan

  Hope this information is useful.

• Unable to set up account, get error in Windows Fax and Scan

  I have Windows 7 Home Premium installed, update of Vista home Premium. I've never used the Windows Fax and Scan until today. When I went to set up a Fax account this error in popup:

  An error has occurred. Try the operation again later or contact your administrator.

  I am the only user & administrator of this PC.

  I saw a post on the forum Vista, I tried but still have not been able to solve this problem. Help, please.

  Hello

  I tried the suggested method of deletion of registry keys, but it doesn't work on my laptop Win 7 Prof 32 bit with the built-in fax modem.

  The fax service works only when I connect the the domain administrator account, even if I put my user account in domain with administrator rights. Before my network has been migrated to Win 2003 Server Win 2008 Server, the fax service worked very well for my domain user account, then the problem could be due to a setting in group policy by default under Win 2008 Server?

  Looking forward to responses. Thank you.

  Managed to solve today after I do a right-click on WFS, go into properties, Security tab, button "Advanced", then "Change permissions" for my special user for total control account. Open WFS again and click new fax to set up a new Fax account and all went well.

• Windows fax and scan help

  Original title: I have problems to install my fax and scan for my lexmark x 5650 options.

  I'm trying to connect my windows fax and scan to my lexmark x 5650. Help, please

  Hello

  ·        What is the exact error message that you experience (if any)?

  ·        You have installed the printer on the system and you are able to print documents?

  ·        What do you do, fax/scan?

  ·        The device appears in the devices and printers?

  Follow the steps mentioned below to check if the printer is listed in the devices and printer.

  1. Click Start and select Control Panel from the list.

  2. Locate the devices and printers and click on it and check if the device is listed in this window.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Fax and Scan Error - Message could not be sent. Media is write protected

  I have a PC with Windows Vista Ultimate on it.  Turns off user access control.  On the sign as Admin will have all the rights.

  Windows Fax and Scan works very well for a long time.  Had a modem comes to shove, he replaced everything works fine.

  In the last day or two - with no known changes to the system - the system is no longer send and receive faxes.

  It gives me an error-"message could not be sent.  the media is write protected. »

  This happens if I try to send a fax directly from the Windows fax software or if I try to "print" a document by fax.

  When you receive a fax - it gives a similar error.

  It works as records receive faxes are unalterable and, if I look at their properties in Explorer.  I try to uncheck Read-only and it acts like it works only when I get back - read-only is still selected.

  Other times I tried to make changes to access to the files by Windows Fax, fax settings - but it tells me that I have to be logged on as administrator to make these changes and I signed up as an administrator - the only Director on the PC.

  I also removed the Fax profile and recreated.  I think that the question is the property read-only on my directory of fax, but for some reason that seems locked on.

  I also shot the back, rebooted, turned off UAC back, rebooted and tried to change the settings of RO, no luck.

  Any ideas or suggestions would be greatly appreciated.

  Thank you!

  Read-only for folders is normal (mine are).  See if this fix works for you:

  Fax Error: The message could not be sent. Media is write protected

  If the registry change is useful, please let us know.

  HAL
  --
  HAL Hostetler, TCE
  Engineer senior/UPDATED--MS MVP-Print/Imaging - WA7BGX
  www.kvoa.com - KVOA television, Tucson, AZ.
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• Windows Fax and Scan do not connect to fax

  Recently installed Windows 7 Home Premium. Trying to get Windows Fax and Scan to fax in my HP Officejet J4580 multifunction device. Install the HP drivers, printer and scanner work OK and fax device appears under devices and printers. With the device on and in Fax Setup, select 'Connect to a Fax Modem' generates an error: "an error has occurred. Please try the operation again later or contact your administrator. "It's strange because the fax device appears to be installed correctly and is recognized by Windows.

  How can I get Windows Fax and Scan to recognize and connect to the fax?

  Windows 7 set my printer and fax as separate devices (HP C6180 all-in-One) - should also ensure that the fax was NOT DESIGNATED as a PRINTER in the dropdown under printer properties - you can have the same problem in reverse...

• Problem with Windows Fax and Scan.

  I have a Canon MG5420 and Win7 64-bit.  All of a sudden, the Office does not see the scanner.  The print function continues to operate correctly.  Problem occurs regardless of USB or WiFi connection.  The only change in my system is a migration towards Office365.  Other than that, no change. I tried all the basics: refreshed drivers, uninstalled the printer and re-installed.  Any thoughts on what could be the cause?  I get the message error is "No. scanners were detected.  The utility Scan Canon IJ can see the scanner, but I prefer to use the Windows fax and scan.  Any ideas?

  Unfortunately his is possible because there are different drivers and stacks of driver for the printer and the component the same multifunction device installed on the client computer scanner. In a case when the right printer driver is installed and available from the scanner driver may be missing or may be incompatible with Windows Fax and Scan requires the parser must be WIA 2.0 compatible, a TWAIN compatible scanner only for example will not work with this app).

• Has anyone seen a fax USB modem that works with Windows Fax and Scan?

  So far I'm 0 for 2.  PC Fax modems seem to be a lost art.  A few months ago, I tried a USB fax modem and tested the receipt of the fax.  The modem answers the phone, the fax sender starts the transmission and... nothing happens.  Eventually, the sender times out with an error.   Same computer, same Windows Fax and Scan software, with an old modem connected to a serial port, all works well.  Modem manufacturer was not able to help.

  And now the same problem with another PC, the modem is different, different situation.  This time I don't have an easy fallback to a serial port.

  And that leads to my question - no matter that matter where in fact seen a fax-modem USB in the field send and receive faxes using Windows Fax and Scan on Windows 7, and if yes, what was the make and model?

  Thank you

  -Greg Scott

  Hello Greg,.

  Thanks for the quick response.

  You can view the reviews of the product in the manufacturer's Web site and see if that helps.

  Also for the Windows Fax and Scan, when your PC or computer would be equipped with a fax modem (or connected to a fax server), it can send and receive documents such as a standalone device. Windows Fax and Scan even includes a handy tool for the design of custom cover pages.

  Also refer to:

  Fax and scan Windows

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-fax-and-scan

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

  Thank you

• When usng Windows Fax and Scan, how can I scan a document of several pages to a single file or folder?

  I'm trying to analyze a statement of income, and when I scan a page, I don't seem to be able to the scanner in a single folder. Each page shows up as a separate item?

  I tried to download the HP software but it was rejected because the Windows Fax and Scan was already installed on my new PC.

  This seems rather odd.  Can you give us the complete error message without paraphrase?

  You should not delete Windows Fax and Scan in order to install the manufacturer's software.

  What version of Windows is installed?  32-bit or 64-bit?

  Assuming you have Windows 7, is it upgraded to Vista or come pre-installed with Windows 7 computer?

  Although I have not used, HP provides a 'printer Install Wizard"for Windows 7 and 8 which is supposed to help you obtain and install the appropriate--> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-115766-2&cc=us&dlc=en&lc=en&os=4063&product=1146331&sw_lang= driver

• Problem with Windows Fax and Scan does not connect to the Internal Modem

  Just got a new Acer Aspire 5542-5416 computer laptop with Windows 7 64 bit Home Premium, 4 GB of Ram and a 320 GB hard drive. It has a 56 k modem integrated fax of like the old days, but I can't make it work. The laptop did not come with the Windows CD.

  If I open the program Windows Fax and Scan, it is not able to connect to the modem. Basically, if I click on tools > fax accounts > Add..., I get a box with 2 choices: to connect to a fax modem or connect to a fax on my network server. When I want to connect a fax modem I get a message that says: an error has occurred. Please, try the operation again later or contact your administrator. It allows me to do this then just clock OK and them I'm right where I started.

  While in Windows Fax and Scan, if I click on tools > fax settings... nothing happens. No menu settings or anything ever appears. Quite simply, the program does nothing. If I try tools > Fax Status Monitor... I get a box that says entrance exam status, ready to receive a fax. It has a blue progress bar as something takes over, but it gets about 1/100 to and never goes further or ends. There is no box, but there are 3 buttons: view details, answer call or cancel. If I hit details, I get an empty list. If I click on answer call I get an error that says that the fax service is not available.

  If I try tools > Options, general tab has only a single option box is checked: play a sound when come it to new messages. If I try to print a Word or PDF file to a fax using Fax in the printer list, I get the same box with 2 choices: to connect to a fax modem or connect to a fax on my network server, but I get the same error message: an error has occurred. Please, try the operation again later or contact your administrator.

  I've searched the Internet high and low for a solution but no luck. There is a lot of discussion about this problem, but none of the solutions work for me. If I go to Device Manager, the modem is working properly and if I click on the Modem query on the Diagnostics tab, it seems to be able to communicate with the modem very well. I tried to roll back the driver and updated again and still no luck, same problem. If I go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Accounts in the registry, there is no subkeys under the folder accounts I can delete.

  Has anyone else had a similar problem? Is there any solution for this? I did a Windows Update last night and has not yet solve it. Thank you.

  Sorry about that.

  Here is the link:

  http://social.msdn.Microsoft.com/forums/en-us/windowscompatibility/thread/c75ae899-D05B-411D-a7f2-00fdd33b8589/

• Windows Fax and Scan/Event Viewer

  I have 2 issues that I believe are interdependent.

  I am running W7 x 64 edition family and until recently and scanning worked perfectly but suddenly stopped. Now the application does not show my internal Modem (soft) or my external Fax Modem - that are displayed in the device (with no problems) Manager. The App said No accounts set up, and when I try to accounts 'Add', nor the modem show and if I try to ' add by using a name, I just get a statement of error message "the mentioned fax server is not available"... telling me to try again later."

  When I first set up fax and scan, I just plugged my Modem Fax (new) and when I went to add accounts - the two Modems showed. I simply took the external Modem and everything worked fine - now none of the Modems are recognized.

  I tried the remedy of re-fax service under control panel of configuration/administration/services etc... is indifferent.

  I looked at a lot of positions since 2007 and this seems to be the problem well documented and a pending problem resulting from an update of Windows, but it is unclear which.

  Of all the posts I've seen, it's a well known error / well documented that has not already been corrected.

  At the same time, my event viewer does not work - when I try to open it, a message simply says "Service not available event log. Verify that the service is running.

  I try to run the service and "starts and stops"... In any case, among the thousands of posts on this topic and also I tried remedies including remove/rename the Windows/system32/LogFiles/WMi/RtBackup

  I think remember me one saying the 2 problems are interrelated. Any ideas?

  Hi Gerry,

  No, I have already gone through Device Manager and no device No. Bad shown.

  Yes, I used fax and scan before several times on my x 64 system and it worked fine until recently.

  HOWEVER, "good news".

  I found a site called http://tools.sysprogs.org/srvman/ SYS PROGS

  The site has a small standalone application called srvman that I downloaded and it allowed me to launch the event log / event viewer / Fax - which none could start the Services on the right menu by clicking on the selection and selection automatic (or manual) and then start. Each of them would start and then stop.

  In any case, they began with this app and then Windows Fax and Scan App and still no joy.

  I then went to "Turn Windows features on or off" and of selected Fax and Scan and printer Opps, then re-selected them (I had tried this method a few times before without success)...

  Restarted the computer and the events/event log viewer / fax and scan works very well... (only thing was Fax and Scan doesn't seem to see my external Fax Modem (soft) modem internal but recognized and 'Fax account' remained together upwards, so all good to go.)

  Thanks for your help... your directions encouraged me to keep plodding on this issue frustrating and eventually got somewhere - but by "Good luck" more than my own 'good management' :-)

• Windows Fax and Scan cannot detect Photosmart C4580 all-in-1 scanner connected to the wireless network

  I have no problem printing or scanning when I connect my C4500 to PC via USB.  When connected via my home wireless router I can print OK but can not scan - it's the same for other users and computers.  Windows Fax and Scan gives me the message 'no scanner found. '  I need to work so that all users on my netwrok home can share the scanner.  I use Windows 7 64-bit.

  Thanks Travis_C (HP).  I actually found the solution just before receiving your answer!  I discovered that, although the Solution Center says it would uninstall the existing files before allowing me to reinstall with the latest version downloaded, it didn't remove all the files.  I only discovered this because the new facility has not taken me through the whole fresh installation procedure, he simply asked me what additional features I wanted to install and asked me if I wanted a local printer or network etc.

  I thought that there must be a mistake or problem with whatever existing files were left and the new facility would not correct it.  So I used the control panel to uninstall the existing files, and I made sure that everything was gone.  I then used the last download to reinstall, this time through the new correct installation procedure, and everything now works perfectly.

  With this method I always had a problem on another PC, giving me the same problem I had before.  I realized that this was due to a USB dongle connected to the PC to a wireless keyboard that seems to affect the installation.  When I removed the dongle installation worked again perfectly, and I now have full printing and scanning ability on all PCs.

  I think the installer for this printer wireless (and perhaps others?) should be updated to solve the problem, and also the center of Solution must be fixed to ensure that if you uninstall the software it should not leave anything.