Windows Firewall works not

I have a problem with the windows firewall.  Get a message that says: due to a problem not identified, windows cannot display windows firewall settings.

Please help me with this.  I tried all the fixes I found on google and this site, and he always says the same thing.  I'm not completely computer savey, but still know some things and it still doesn't work.  Can someone please send a solution step by step for me.  I ran Malwarebytes Anti-byware and it took several trojans and viruses off the power.  I ran every scan that I can find on the Windows site and it says my computer is now clean, but it still happens.

Thank you for your help.

See: http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/due-to-an-unidentified-problem-windows-cannot/43bb9a17-9cf4-4d2f-a272-3f93142708ba

and/or

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/XP-SP3-firewall-ICS-cannot-start/d215ecd8-B362-4D68-b9f7-ae15d5f5b0fc

Tags: Windows

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