WMP11 does not see my Treo Pro

Don't know how to get WMP11 to see my Treo Pro.  Active sync works fine, but WMP does not detect the Pro when connected via USB.

How can I get it work?

Thank you.

Yes, it was inserted and visible with folders.

I worked with technical support on the issue after the next two steps, the card and Treo could be seen by WMP11 and I managed to synchronize them.

First, we went to settings/connections/USB to PC and unchecked the box "enable advanced network functionality". We then did a soft reboot.  After it has been connected via Active Sync for several minutes, WMP11 could see the devices.

... Rich

Message is about: Treo 750 (Cingular)

Tags: HP Tablets

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