WSD Print device is not a driver
Hello
I am trying to connect to a printer Savin MP 2852. My computer is Windows 7 64 x Home premium. The printer appears in my menu-devices and printers, but I can't connect to it. When I click on solve it looking for a pilot and fails. What can I do to fix this?
Hello Louis,.
Thank you for reaching out to us to Microsoft Community. Please be assured that we are here to help you.
I understand that you are not able to function with the Savin MP 2852 printer as the proper drivers are not installing. Sometimes, Windows Update will not be able to install the drivers for the device. I would like to ask you to download the drivers from the Support of Savin Web site manually and then install.
Please choose the operating system Windows 7 (x 64) and then download the drivers.
http://support.Ricoh.com/BB/HTML/dr_ut_e/SAV/model/MP23/mp23en.htm#
Hope you get the operational printer. Answer with the results, so that we could seat you more far.
Tags: Windows
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