Xperia Z3 is just locked!

The Xperia Z3 that I bought the day before was locked just this morning. It happened all of a sudden during the eve. Battery level was 85%. Now, the touch screen and start button do not respond. The phone cannot be loaded. It does not connect to Sony PC Companion. The led light will Flash 'white '. The first 40 hours I've used it all seemed fine.

What could be the reason and how can I solve this problem? How can I protect the staff / private info & files inside if I need to turn it for repair or replacement?

Thanks, it worked. You are awesome!

My "reset" button was yellow and under the cover of the SIM card, it read "OFF". I pushed a little by the edge of a fork. The phone vibrated for a while. Then I could turn it on. Now, everything seems fine. But, I still wonder what caused it so that I can help but feel the same problem again.

Should I still bring it to a service of Sony to check carefully?

Tags: Sony Phones

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