XPS8700 and the BIOS or UEFI

I have an old XPS8700 of 9 months with BIOS A08 = Win8.1 running.

Everything seemed fine until I tried to access BIOS/UEFI.

Boot, I see the Dell logo, but it is not an invitation to press F2 for the BIOS.  If I press F2 (or F12) nothing happens and the boot process continues at the login screen.

Windows, PC settings, retrieval/update, UEFI/BIOS, the computer boots in the first page of the BIOS American Megatrends screen (and looks exactly as I expected) but the computer does not respond to keyboard or mouse.  The clock ticks upward, as expected, but there is no response to all keys (and I've tried them all) or with the mouse.  Decommissioning is the only option.

This could affect all project or rather future upgrade... or to solve any problems.

Does anyone have any suggestions?  I'm reasonably IT read and write, but beat me to it!

It is difficult because of Fast Boot to enter the BIOS with Win 8. Way the easiest is to go for the power settings in the charms bar and click on reboot while holding down the SHIFT key. This bypasses quick start so that there is more time for press F2 during the boot.

Tags: Dell Desktop

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