Cisco Services

Quick and easy question, hopefully: How can I disable the FTP server on the server of the Smart Net Total Care collector? I saw not one obvious way anywhere. Thank you!

Hi Dimitri. Please contact Cisco. sntc1x_VSEM_1_1457954402970.zip collection file E2E successfully treated. Thank you Anusha.

Hello I was wondering if someone could help a way out to associate an account in Cisco Services of a company or group access management of and associate to another. When you to not be in contact with the previous company or their delegated administra

Hey there, Hoping someone can shed some light on this; Recently set up my collector, EPSC 2.5.2.1 to NMP When connected to the server as root on the CLI I can form a successful connection to cisco 443 (I think this is the IP address we need to talk,

Dear support team, I would kindly ask help you with the following problem, then registration application Managing Director first appears. CCO ID dtekaccount10 Contract 95266947 Serial number FOX1415GLAZ Problem illustrated - encountered us an error w

I have 2 pairs of 7K; one at each end of a DC for DC external link. If I put an IP address known to one of the SVI in for the off-site 7K DC, the discovery process is running very normally. It ends with "device is already managed. The problem is, tha

Is there a difference in contract information that I will be able to see on the portal between two devices on my network, in the following scenario? If so should what visibility I in both? Device1 is registered with my ORC ID. DEVICE2 was recorded wi

I don't know if this has been discussed, but the import file function is actually a lot of work. I mean, I can create a CSV file of my IP addresses by the export of a third party monitoring tool, but I can't get the SN with her. Why this 'feature' ca

Hello I have the role of Managing Director on the portal how can I add colleagues more access to the portal, also how to give access to users customers

I am a CEO of a company. I attributed to our internal users with the role of "Client user". After a day, I received confirmation that the role has been assigned. It's been 4 days after that and users are still unable to view the inventory. What I hav

Hi team, I use the SNTC portal with collector about 2 weeks. 02/05/2016 my family disappeared from the equipment of a portal. Collector is up and running, download process has been completed successfully. Maybe I've lost the link with my business? pl

Hello I've had access to the Smart Net Total Care Portal for awhile now and I logged on this morning, but now I've lost access to Smart Net Total Care Portal.  When I am connected now, it brings me to "Get access to Smart Services connection now" pag

I named 3 associated users are administrators of company with the SECURITY tool.  Each user's State is "Pending agreement acceptance", but none of the users received an email of acceptance.  We have allowed a week for it to be received, removed and r

Hello- I'm the DA for our company and I learned by an engineer that I need to add the Admin client role to my profile in order to access the customer portal (which at the moment I am unable to do).  I tried to follow the steps to do this, but I get t

Hello We are currently migrating a CSR 1000v to AWS customer but have problems to automate the deployment. I've found a few contradictory documents who first asserted that the RestAPI was not available on the CSR1000v FRIEND but felt that he was in f

Hi all I do some testing with a CSR1000v, and I could bring up peering in the AF EVPN, however it seems to not work and I can't find anything in the release notes indicating that it is supported. Anyone know if EVPN AF is supported on the CSR1000v? T

Hello I know that CHS has algorithms to assess the communications between the sophisticated devices but, is there an easy solution for a customer who asks what events trigger Service requests? Kind regards Gabriel Tlalpachicatl

(1) UCS primary FI was recorded successfully for CHS., but the secondary/sub-sub-coordinate FI is not get recorded on the portal of the CHS. (2) primary SMTP relay; secondary UCS and virtual ip addresses are allowed. Please advise on this would be ex

Hi all I installed on Windows 2008 R2 TGW and only access via RDP. The previous installation worked fine on an another win 2008 R2 and could access the GUI using the option/admin in RDP. With the recent installation cannot access the GUI at all. The

Hello Mi question, is that I can't add this part FPS number to a configuration in CCW: GLC-SX-MMD I already searched the EOS paper and the part number is OK. Here is the link http://www.Cisco.com/en/us/prod/collateral/modules/ps5455/eol_c51-698060.ht