Cisco Support

Hi expert, I have a conductor XC4.0 of CUCM 10.5 + Telepresence Server 4.1 (2.29), and I need to change a voice guests from English to french. Can you help me?

can I make calls using video conferencing devices using vcs - c and vcs - e only? or is cucm involved in the process? also if I set my camera to call using only H.323 and SIP disabled, can I call sip addresses? also if im calling via vcs - c and vcs-

Hello Anyone know of PIN or password protect the main screen of the SX80 codec so I could prevent unauthorized access unauthorized users?

Is it possible from a planning perspective to differentiate the rooms of codecs? Scenario is that there will be a pool of 15 available codecs (SX80s) and 20 + rooms.  Can dynamically plan us a room and based on the play, the number of appropriate cod

Hello guys,. I ran the following command xcommand CallHistory Get to extract my SX80 CDR, but I noticed that the duration time is in days.I need to know if there is another way to extract the COR that allows me to know the exactly the duration of the

Looking at adding some Cisco TelePresence SX10 devices.  We need additional licenses on our AAU? Thank you! //

Hello No response from http of the Mmic and even through ssh. How to make a physical reboot? Are there guidelines or doc? Kind regards Fird

Hi team, We have a Cisco CUCM v 10.5 deployed and all voices and video endpoints registered to CUCM only, now I want to integrate Cisco ISDN GW 3241 CUCM, is it possible? (as the way we add voice gateway) or ISDN GW work will remain alone (by registe

Good evening everyone, I was wondering if I can get help please. I had a customer that they want to spend VCS - C version x5.2 a x8.5.1. Its a local migration. I think they got a VCS - C device. Now if I update to X8.5.1 I need migration to an interm

I am using TMS 14.6.0 + GST 4.1 + driver 3.0.2 Anyway is to create a conference with an alias at random? In fact I use the current incremental alias, but I would use the prefix + random alias in order to secure my solution. Any suggestion?

Need some ideas here. I have two geographically separate systems. When the two are in direct mode, I can call forth without issue. When we record them and call... the sound that will 'call erased disconnect. " When the sound is saved and my system is

Greetings, I saw an old post and I thought that some clients may have a similar problem https://supportforums.Cisco.com/discussion/11450416/TMS-not-sending-Conference-ending-notification-TP-rooms#comment-10118276 In our environment, TMS 14.4 will sen

Hello. I have a Cisco TelePresence profile 52/55 double running TC6.1.1.7d7af15, which was the factory reset and after reconfiguration, this audio problems. Any audio simply no longer works (the people in the room can't hear). Speaker cables have bee

Hi team, We are facing a question about C20 camera not rotating.we I start the machine and upgrade the firmware and replaced camera control cable, but still the question persist.we took the papers. version 7.0 - software version of camera. Please fin

We have 10 CUCM, running on a BE6K.  We ordered only some video settings (DX650). Will be one person to the other working video call for users on our cluster CUCM?  I know that external calls to Cisco TelePresence Server/Cisco TelePresence driver/hig

Hello Does anybody know, if there is a power supply available for version 2.5 external x camera? and perhaps also the order number? The customer got offered with PSU-CAM-V, but I guess that's one for the 4 x and 12 x PHD Cams... Best regards, hans

Hi guys can someone tell where I can download the addon to install the application to the video meeting from outlook room booking?

Hello SX-Series software s52010tc6_1_1.pkg is urgent Can provide you the software or the download link? ([email protected] / * /) I'll wait for the answer Thank you

We have a customer who moves from the Exchange to Google Mail. They also have a full integration WebEx/telepresence with the current Exchange using TMSXE environment. We are concerned about the planning feature in the future resources and want to rev

Hi guys! Why phones are not MS file generation? That's what they produce for 123 0 23 August 2012 21:48:18 + 06:00 sa/vrf1 124 61 23 August 2012 21:48:36 + 0600 STI/SEPDEFAULT.cnf 125 3304 23 August 2012 21:48:36 + 0600 its/vrf1/XMLDefault.cnf.xml 12