Cisco Support

Hello I added IM & presence at Exp.-c. But I got error like "' configured but with router XMPP errors: inactive '." Crossing zones appear to be too active. I did all the solution on this document too: http://www.cisco.com/c/en/us/support/docs/unified

Hello... I have a question about video encryption endpoints. I use a SX80 to call a MX300. When I unsubscribe from our 10.5.2 CUCM and H.323 allows to establish a the call is successful and I get a pop up "encrypted call." When I enter them on the CU

Hello community, I have a few questions about the hybrid Service on the CV: -We have just a VCSE over the WAN. How we deploy hybrids? Or to buy a VCS? Is eunogh eval vm? -What are the features with just VCS? Are we able to connect remote employees or

Hello One of my clients has problems with their codec MXP 1700. It no longer meets the remote control. They tried another remote of an edge 95 MXP that does not work either. The two remotes work with the decision of edge 95 MXP on batteries or a remo

Hello I have set up non-secure sip trunk using tcp of cucm to the driver It's up on top of the cucm but in the driver call control is inaccessible so the Conference made from an endpoint works but not the scheduled conference or composed auo also, I

Hello Can someone let me know to change the bandwidth on Hwy C and E server configuration. This will affect the quality of B2B video calling and Conference I endpoints MX800, DX 80, EX80 and C60. I also have the TMS, is it also requires change bandwi

Hello I tried to import a group of AD user administration, and I couldn't get any directory listed in the research group. But I can see that security groups are listed there. Is this normal for this security group may not be import of AD Directory gr

I don't know if I'm the only one who saw this problem, but I noticed that trying to upgrade an end point of series C of TC6.2 and earlier to TC7.3, the upgrade impedes on hooks post installation of installation package I had to restart the codec manu

Hello I have a Cisco C20 I'll setup.  I'm about to buy the poster and the research for the needs. HDMI is all I need right?  I don't want to make a sort of rookie mistake. All special HDMI cables? Thank you for your time.

Hello I plan on the implementation of jabber for a client, but demand is not familiar to me: 2 groups: (A.) -Cluster production xyz.com (B) Dev-Cluster abc.com The customer would like to know if it can connect Highway only to the Dev-Cluster and make

Hello I would check that IM & presence server is not required for the deployment of the ARM. ? Currenlty we run jabber mode phone with CUCM only, we also expanded on the internet where MRA.

Good afternoon The Scheduler is commissioning and allowing users to connect, but when trying to schedule a new meeting that the participants section takes forever to load that eventually will confuse people. Adding Favorites is also incredibly slow. 

Hello I want to install the TMSXE and the local SQL Server to standard TMS software on the same server. This isn't a big deployment so I thing its ok. Concerns or experience if it is fine or will make problems? See you soon

Hello could someone help me with the following question: How to change the SIP login and/or password via menu 10 touch (indeed, there are these lines in the menu but I can't edit them)? I don't know how to do that through the web interface. BTW, I SX

Can you SX80 connect two Cisco TelePresence precision 60 cameras? and how? I can't find the information in the documents.

We need to replace a faulty Cisco VCS in a cluster. The peer was the master before failing. I if I understand cluster documentation we need to remove the VCs of the cluster and add it back in. My question is this will incur any interruption of on-lin

Hello Is it possible to downgrade the version of the software of the MX-800 to TC.6.3. For more information, the MX 800 is by TC 7.1.2 of the default value. Help, please. THX

Hello We have VCS cluster in our environment (primary and secondary control VCS and VCS-Express). I could see almost as many end points on each control VCs. How is endpoint knows which server control VCS, it must register to? How does this load balan

Our Tandberg 1700 will not start.  It has a green light but no screen.  When I press a button on the remote control, the green light flashes.  I opened a hyperterminal and it seems to be looping in a large number of messages such as 0x139ffd40, pool_

We have a conference room with a C40 facility. We have several projectors that we can control the content of the codec appears which projector. When this piece is in a direct appeal of the VC and the East end of talk/active with presentation - all is