08:04 error message. Designjet T1300. After the update of the firmware. 47%

Hello!

I have a problem with my printer, DesignJet T1300. After the firmware update he began to complain of oblique paper, showing error 08:04 error message and ask to restart or to load the latest firmware. From time to time, he showed the message and sometimes it allows me to go further and the menu without any error. Now, it stops at 47% and doesn´t let me not to do anything.

The printer is three years old and I printed 4 rolls of paper. How to load the original firmware? It doesn´t I would go in the menu with the previous firmware. (The last time I checked there is only firmware December 2013 and the new - neither one works)

desperately yours.

Kjell

Hi bessam_thabet,

I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a commercial product. You can do so at http://h30499.www3.hp.com/hpeb/

I hope this helps.

Tags: HP Printers

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