15 - r204ne: hai, W - Lan complaint in a month likely replacement

Hai,

I'd like to share something with you, if you have the means to sujjesion let me know, the fact is that I already inquire about the solution of problems of wifi for my new laptop for months, then I got some valuable answer and also I did everything, but I have no result (means problem a resolve not yet). After I sent to customer Service then they informed me there is a problem of card "WiFi" (reminding - this is the new laptop right now it is only 2 months old). I contact the dealer shop I inform them that you are giving me is defective (complaint since when I bought at the same time). but they said the Hp product will have questions, so we cannot help you and also its 2 months. but I checked in google there is mention if users found any company with in 3 months, HP will replace the product, I also informed the dealer, but they're telling: we don't know about it if you want to we serve (repair us and replace the W - lan card). So no chance to get new laptop because you can check Post about Wifi problem it was posted from my mobile phone billing date. If any chance to replace the laptop please help me...

Thank you

@jamsheerUchalat

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

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Tags: Notebooks

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