309 PhotoSmart problem

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• Printing double-sided with a 6510 Photosmart problem

  I have a Photosmart 6510 new and it is supposed to come with automatic duplex printing.

  I tried two-sided printing and followed the advice of many previous thread, but it did not work.

  I use a version of Mac OS X 10.5.8 and Microsoft Word 2008.

  When I go in the menu in the window print and go to "duplex printing", the ability to print on both sides is grayed out, and he said that paper size and type settings don't support duplex printing. What paper should I choose and where can I do this?

  Any help would be great.

  Thank you

  I had the same problem (same MacOS and all) and just got off the phone with tech support, and together, we found a solution.

  In the print window that opens after you select file > print, select paper handling. Click in the checkbox to select "scale to fit paper size. Allows you to select the Destination format. Select from the drop-down LETTER, then we letter two sides of margins. Now, when you go to double printing, you can click on the checkbox to select print front and back. But before you click on 'Print', save it as a "Preset" so that it is much faster to do the next time!

• I had a HP 309 Photosmart Premium has that prints blank pages.

  I got the HP 309 connected wireless to my Mac for 18 months without any problem.  I tried several times cleaning and laignment.  I have allso deleted and reinstalled the software, with no luck.

  Remove the ink cartridges.  Now, lift the gray lever on the right side of the cart and remove the printhead.

  Clean the electric comes into contact with (tens of small roundabouts) on the print head and the distribution of printed material.  Go back.  Repeat the test.

• on the use of the printer HP psc 2410 photosmart problem and how tackle his problem.

  I refer to the last printer I bought - the HP psc 2410 all in one Photosmart model

  For the collar of the sixth month, the printer worked fine. But just recently, this printer has started quite annoying: once the printer has been started, the hourglass didn't stop and noice

  not moving part was also quite annoying:

  I had done in different ways, but it could only worked once. But whenever I'm past printer off and restarted the machine, the same error occurred.

  1. I have reinstall the printer driver, swap the USB port - worked once, but fail after I restart the printer

  2. make my computer from Windows Vista system recovery.  It has not yet.

  3. I turned off the main Reuther and modem also power on the computer and restart the power.  It worked once, but the next morning, I again, she didn't.

  4. later approach, I did: I let printer to launch everything first, now it works. But I'm really scared to turn off, I don't know if the same defective would return.

  The printer is in Malaysia. Previously, when devices HP Singapore or even China, there was no this problem. Hope that all users able to

  help or better is for the company to respond to my problem.

  Please see my post about it.

• HP printer PhotoSmart problem please HELP

  My HP all in one printer C5100 series has not worked properly for a while now and it is driving me crazy. The printer turns on but only cycles with the black and white bar and the small symbol of hp on top. Nothing else. Also my computer says that my printer is not connected and that it is. How can I fix it? I use my printer a lot to help my daughter with school projects and that it is out of service IDK what to do. Help, please.

  Hi SConnell,

  If you are unable to solve the problem, I suggest call HP. 1-800-474-6836 for the Canada and the United States, or Contact HP worldwide.

  HP will likely be out of warranty for you options. They may even be able to offer you a job as a reduction on a newer model.

  Good luck.

• All in one Photosmart - problems with the re - C309a install.

  Hello

  For the above, I, a Windows 7, 64-bit computer. I tried to reinstall the printer, but whenever he asks me to re - start the computer as some files should always be deleted. Once the computer is restarted, then the software starts the Setup program and install, but it gest to the point to repeat once again the message above need to reboot to remove some files pending and so on.  This creates an endless loop that never installs the software.

  Any ideas?

  I'm sorry you have a problem with the drivers.

  Try a couple of different steps of uninstall.

  1. click on Start Menu

  2. Select all programs

  3 right CLICK on COMPUTER

  4. choose MANAGE

  5. go under the tabs (image and devices and printers).

  6. If the printer is on any tab, right-click top, and UNINSTALL

  Also try clicking on the start menu

  1. choose all programs

  2. Select HP files

  3. choose the name of the printer

  4. click on uninstall

  Let me know if this uninstall all printer software.

• Satellite M40X-309 LCD problem

  When I see movies .avi (MediaPlayer or WinDVD) images are vertically pixelated.
  The icons are not quite correct. It seems that some vertical lines have no color information.
  Can anyone help? I downloaded the latest Toshiba display driver.

  Hello

  It would be very interesting to know if it occurs only if you watch .avi files or any other file (mpeg) and the DVD?
  Have you tried to install some codex?

  Good bye

• Photosmart Premium 309 a won't print black

  My Photosmart Premium 309 a printer will not print black text. Just imagined colors.

  I tried new cartridges (twice - at great expense!) head cleaning, cleaning deep head, aligning the head and tried to soak the printhead in hot water several times now and then cleaning and deep cleaning again and then yet another new series of cartridges, still no black - not a pinch!

  Would it be a mistake to electrical connection with the contacts? Or is the print head itself a goner - seems such a simple plastic device, ok electronics in contacts can be more complex, but not much to go wrong.

  I don't think I have done something to damage the print head when the occurreed first problem, but with all the plug and put back and soaking in hot water (let dry naturally) I can't guarantee that it is not damaged because, although I was careful and everything seems ok.

  I am also puzzled as to where ink is going on because the black cartridges I used trying to solve this problem have certainly been empty but the ink is not reaching the paper - looks like the blooming thing could swim ink now but it seems pretty clean!

  Any advice welcome.

  Hi @StuartG48UK,

  Welcome to the Forums of HP Support! I read your post and see that the black is not printing. I want to help you.

• Help me I have a photosmart 309 failed in one and alignment... What does that mean?

  Help me I have a photosmart 309 failed in one and alignment... What does that mean?

  My printer cannot print black ink

  I'm sorry that you are experiencing this issue. Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c01624048

  Let me know if it helps.

• Installation Photosmart 309 has on Windows 7 64 bit

  When I try to install my Photosmart 309 has on Windows 7 64 bit on an iMac, PC partition, using the 13.0 installation disc, I get the following error messages:

  "This computer has no USB software necessary support to allow for the completion of an installation USB."

  "This computer doesn't have the necessary support of the USB hardware to allow for the completion of an installation USB."

  The same thing happens with the version 14.0.  If I just hook the printer without the installation disc, the drivers are installed and I get a few opportunities, but not the full capacity, for example, without the HP Solution Center.

  Strangely, I have a laptop MacBook Pro with a PC with Windows 7 32-bit partition and 309 installation disc has been installed successfully.

  Also, I was able to install it on two computers on the Mac OS side.

  Hi KenJ29

  Yes, I had the same problem too... it just kept installing the software and go round in circles telling me that I had no proper USB drivers.  It's a self-extracting .exe.

  So, in WIn 7, I downloaded a universal Extractor (freeware) (if you want to download live click on the Installer UniExtract; if you want to check the site for yourself before you download it, go to http://legroom.net/software/uniextract.)

  I downloaded the complete HP software - in my particular case, it is the file PS_AIO_06_C309g - m_Full_WIn_enu_140_175.exe, because I'm running a 32-bit version of Windows 7.  Looks like you already, but if you do not have to download software appropriate for your configuration.

  I extracted the file self-extracting .exe using the 3rd choice of radio button, (the choice of Setup installshield-no) and saved on a file easy to find on the desktop.

  The usbready.exe file must be in the file called "setup", down down the contents of this folder.  I just deleted, rather renamed, and the installation software has worked well.

  Yep, overall it's a good PITA bread... all for the love of the Intel USB, version 3.01 system check... Copyright 1998!  And if the hair on my iMac with USB devices... According to this little .exe file... they do not exist.

  Good luck.

  
  

• How do I enter my Photosmart Premium 309 H apps?

  According to HP ePrintcenter FAQ I'm supposed to be able to download applications directly from the touchscreen on my printer 309 H (and not ePrintcenter) but I can not understand how to do this - I "touched" the options that appears on my touch screen and add applications or to access other than those which are preloaded applications will not be displayed.

  In addition, the ePrintcenter does not allow me to ADD my printer because it is a wireless model. All applications appear as 'available' on the site, but there is no connection with 'Add' or 'install' one of the applications. I can not locate any link on the page that says 'my applications' HELP?

  KeHo:

  EPrint and printing apps are not supported on the Photosmart Premium C309H all-in.

  The list of models that support ePrint and Print Apps is included in one of the "sticky" posts that appear at the top of this forum.

• Photosmart C4580 wireless problem

  This all-in-one is not responding when he slowed down after a few hours without exploitation. The only way to bring back to life is in power it cycle. I tried the reset default, static and same ip address assignment to disable security on my network. Still the same problem. The only solution provided by HP support must it off when it is not in use. I think that's not a real solution for me. I really regret buying HP printer. If anyone can help it would really appreciate.

  Photosmart 44xx series

  Photosmart series 45xx

• All-in-one HP Photosmart 3310: 2 HP inkjet printers different... same problem

  The time which was formerly set via the network apparently to I remember ever setting the time on one or the other. Today, I noticed for the first time that both of the printer are turned off as follows:

  HP Photosmart 3310 all-in-One - Time is 19:43 locally the printer indicates 19:12 (thirty minutes slow).

  HP Photosmart Premium Fax C309a series - time is 19:43 locally the printer indicates 19:35 (slow 8 minutes).

  Two of these printers previously seemed auto-sync the time on the display panel. Is it possible that my ISP has started to block the NTP port or something?

  Hmm, no, I just connected to 0.pool.ntp.org via ntpdate on my linux machine, and he was not blocked. So it's something on these printers has gone wobbly.

  Hi @tcagle53,

  Thanks for joining the Forums of HP Support with your request for time to printer.

  I understand that you have 2 printers and a HP Photosmart 3310 HP Photosmart Premium Fax, and each printer is showing incorrect. I would like to help.

  The printer usually have the user set the time and Date when the printer is in the configuration. Sometimes things like power outages or to unplug the printer can cause time to read properly.

  You can set the time to the correct time using the printer control panel.

  To set the time on the HP Photosmart 3310 device:

  

  To set the time on the HP Photosmart Premium Fax:

  1. press on the installation program button.

  2. press the button arrow down to select Preferencesand then press OK.

  3. press the down arrow button to select the Date and timeand press OK.

  I was not aware of the printers synchronization automatically at the time of the computer, but sometimes the built-in Web server (EWS of the printer) will have a setting "Synchronize with the time on the PC" that can be selected if the printer is used on a network.

  

  Once the built-in Web server is in charge there should be a tab somewhere near the top of the window.  If you click on Date and time parameters should be able to be selected on the left side. If the sync option of the printer with the computer time is available it usually a checkbox to check before you click apply. Printer not all have this option.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Correction of installation Photosmart Wireless with SSID of SigmaplusEOL1 problem

  Hey,.

  I have a Photosmart C4780. I have set up for a little wireless printing back and it worked fine. Recently, I had to reset my router for other reasons, which forced me to set up my printer wireless again.  But I can't too. First of all, I used the Setup Assistant that has been installed on the iMac when I previously installed it.  That did not work.  Then, I just uninstalled and tried to reinstall it back. I tried to implement wireless first. When defective, I tried to set up via USB, and then wireless, which still did not work. The problem I meet is during installation in the Setup Wizard, I get 'Select unit.' My printer is connected via USB, and it appears on the list of devices. I click on "Continue" and the following window is an option that says "Set up your device for a wireless network." I check the box and click "continue." The next window is 'Select Network'. And here the problem comes in. A message appears that says "Device not connected", even if it is clearly. I even tried not to connect the printer via USB until it says "Select Device." But I get the same result. Also, when I click 'OK' to the message, window "Select network" not said no "Wi - Fi network discovered."  I can't do anything on this subject. I tried to reset the settings of the printer, and the printer for 15 seconds unpluggin wireless to reset the printer as a whole. Still having the same problem.  Any help would be greatly appreciated. Thank you in advance.

  Printer: HP Photosmart C4780 computer: iMac late 2009 OS: OS X Lion mountain 10.8.2 router: Netgear WGR614v7

  I finally thought to it! (Sorry I'm answering my own posts btw, but I want to put the solution for someone else with the problem of SigmaplusEOL1). If you have the SigmaplusEOL1 as your SSID when you print the "wireless network Test report", you have NO need to come back (I know it's a hassle for people).  To resolve this issue, follow these steps.

  (1) disconnect your printer.

  2) go to your router's IP address (such as 192.168.1.1 or whatever it is for your router).

  (3) replace the SSID of your wireless network with "SigmaplusEOL1".

  (4) for the security option for your wireless network select None (of the sort that a password is not required to access your wireless network).

  (5) Please turn your printer back and reprint "The wireless network Test report". It should say «No problem found...» »

  (6) the report shall also give an IP address of the printer (under Configuration Summary below). Type this address into your browser to go to the printer setup page.

  7) click on the 'Network' tab at the top.

  (8) under the heading "Connections" in the left pane, click "Wireless (802.11).

  9) click on "Start the Assistant" at the bottom right.

  (10) in the wizard, edit (the SSID and encryption wep or wpsk) password that you want your network to be wireless. So probably everything what he started as before you changed the SSID to SigmaplusEOL1

  11) click on 'Finish' at the end. The page will probably try to keep loading but it won't because you have changed the network settings on the printer. Just ignore that

  (12) back to the IP address of your router and change the SSID and the encryption password for everything what you change printer SSID and password.

  (13) reprint of the wireless network Test report. Admittedly, the SSID is the same as your wireless network, and everything is good.

  That's all. You should be good to go now.

• Scanning photosmart wireless 5520 problems

  Hello

  I have install the photosmart 5520 with the hp driver and software on my macbook. I install everything first as a usb printer, so I can print and scan too. But when I try to install it for use with Wi - Fi, I can print only! Preferences of prints, on the wireless, 5520 appears only printing options and not the scan tab too. I do the update, I try to uninstall and reinstall the impression and the hp software, but nothing. How can I solve this problem?

  Thank you!

  You can get into the router configuration? If so, please make sure that Hello (or mDNS) is enabled.  It is a general router configuration and will not be in the zone menus router wireless.