5510 alignment Photosmart all-in-one problem

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• HP Photosmart all-in-one C309a: need help Urgent! -HP Photosmart all-in-one problem C309a Incompatible cartridge - 564 and 862

  Hello everyone.

  I am a happy user of HP Photosmart all-in-one printer and for many years never had a problem.  I always bought new 862 cartridges and it worked fine.  Recently, a friend brought me to Singapore two new series of cartridges, but the owner of the store said this is the new higher capacity cartridges.  I said why not?  Even better, in fact since the printer is a guzzler of ink!

  This is, because I tried to install these new cartridges, I always get the message "Incompatible cartridge" after what, I can't not access the printer.

  Can someone help me solve this problem?  The cartridges are exactly the same, so I suspect its something to do with the chip?  I tried all possible methods such as the re-installation of the cartridges, remove the carriage and re-setup, cleaning the cartridge chip, etc.

  Since I'm brought this printer back from China to Europe, I really need to solve this problem otherwise I'm stuck without a printer.  These cartridges are not available locally.

  I would be grateful any advice!  Thank you.

  Your printer can use cartridges of 864. Unless you call HP and have them reset the printer to your new country, you live. Only then these cartridges can be used if you can find them on the spot. Call HP.

• photosmart all-in-one problems 5200 impression with the new Dell running windows 8.1

  have a photosmart C5280 All-in-one I used with a computer that is running windows XP, it worked fine. Bought a new computer running windows 8.1, printer don't print very well at all. It prints the page after page, one or two lines of hyroglifics tile view deleted I canceled the print document to stop using paper. I uninstalled the printer software and reinstalled from website of HP software to run with windows 8.1 still does not work.

  I think it made me print again. I had to uninstall the full features software and loaded the driver only. I could not full features software to load completely, then I loaded the driver only and it seems to work okay thanks for the help.

• PSC 2410 photosmart all-in-one PROBLEM

  Hello, hoping someone can help me with this...

  I have a problem with my printer (psc 2410 all in one)

  During a simple formulation document printing, the printer ran out of paper and could not continue printing paper had been completed. I checked for paper jams - there is no. The print job has been cancelled and the printer and turned it over.

  From the market, it seems now stuck - the power button flashing continuously and the display only I get is the 'busy' hourglass icon... no other error messages or beeps. I can hear the printer through movements start, the flow of paper moving and then he seems hang somewhere and made a repetitive thud. This noise stops after about 1 minute and the display and flashing remain.

  I tried the hard reset several times, I even left it the day after. I noticed that the USB cable, jumped, but the printer also shows online on the computer... I tried to a maintenance operation, but he is not letting all through all print jobs. It's happened a few times when starting upwards, but apparently not however resolve no chance this week.

  Any help is greatly appreciated.

  Thank you

  Sam

  The operating system is Windows XP

  Hi samanthapson2,

  Have you thought about upgrading your printer for a newer model. Here is some information that will help you get into a new printer.

  HP trade-in program

  Please contact our technical support at the 800-474-6836. Customer support can also help you to get a new printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• 6520 photoSmart all-in-one: problems of scanning HP6520

  I had issues when I was with Win7-64 bit, but now its even worse since the installation of Win10-64 bit.  I have to open the Setup Wizard to go through the routine of checking on the printer to test the scan to get the scanner to work.  Works very well this way, but such a long way around to just scan of a photo.  Is there something I can do to fix this?

  Have no problem with the impression that he is still printing the 1st page to last although I programmed it to print last page 1 on the 1st last page.  Minor problem. that I can live.

  Welcome to the community of HP @Snooze2978,

  I saw your post on the scanning problems you encounter on Windows 10, and I hope to help you! Let me know a little more on the questions by answering and completing the steps below and then answer for me with the information and we can go from there!

  • • How the printer is connected (USB / wireless / wired / Bluetooth)?
    • You can successfully make copies of the front of the unit?
    • Have you tried the front of the printer and the scanner software?
    • Do you receive error messages when you try to scan and if so, what they say?
    • Have you tried uninstalling and reinstalling the software?
    • What firewalls and antivirus software are installed?
    • Have you tried to disable or uninstall the?
    • You have the device connected directly to a wall outlet (avoiding electrical surge bars, etc.)?

  Also I would like to know how you install the software, disks, download them, or running it HP printer install wizard for Windows.

  Thank you!

• HP photosmart all-in-one C2780: installation problem

  I have a printer HP photosmart all-in-one C2780

  You download the software and drivers for this printer on HP site

  When I start the installation of the software from starting the program after that extraction does not work and a message appears saying:

  Microsoft Visual C++ Runtime Library

  Runtime error

  Program C\users\FALVES\Appdata\Local\Temp\7zS1B01\Setup.exe

  This application has requested the execution to terminate in an unusual way.

  For more information, contact the application support tema.

  I ask?

  How can I contact the Support team

  What's wrong

  How can I solve this problem

  Ok

  Knowing that you use antivirus software can help to understand it better, it will be great if you can clarify that.

  So, try the following steps in the meantime:

  1. Click on the Start menu and type %temp%
  2. Open the listed temp folder, and then open the HP folder that begins with 7z.
  3. Open the UTIL folder.
  4. Open the folder of the CCC.
  5. Double-click on the file Uninstall_L4.bat

  A prompt should appear and several unisntallers should run, if only a black window appears, click enter once.

  Follow the steps of screen on until the uninstall ask to reboot the PC.

  Reboot it and try to reinstall the software.

  If it persists, remember to specify accordingly.

  Shlomi

• Photosmart all-in-one wireless B109n - problem with detection of the cartridges

  I just bought a Photosmart all-in-one wireless B109n. implementation proceeded without problems (including printing test photo).

  When I tried to use it later, he said that the cartridges were not detected.
  Strange thing is that when I take one of 4 cartridges, it says that one is missing. After you have added the last of them, he says that none of them are detected.

  Also, I need to re - enter the language and area whenever I turn it on. As if it's reset instead of make a cut...

  How this can be solved?

  Back to the store where I got it.

  They saw the same thing I had met and gave me a new without much fuzz

  The new works very well

• Wirth problem Scanner printer HP Photosmart all-in-one.

  How can I activate the scanner on my HP photosmart all-in - one printer?

  How can I activate the scanner on my Photosmart all-in-one printer?

• Photosmart all-in-One b210a: Black is not printing

  Hello world
  I have a problem with my printer, a Photosmart all-in-One b210a, connected wireless to my network. The problem occurs when printing: it seems that the printer doesn't print anything that uses the color black or black color itself.
  I tried to clean the print head and it only prints the other colors (one line). I tried also to change the ink cartridge, but nothing to do; I tried to align the cartridges aaaand it is said that the alignment is not (it only printed the blue lines) and everything in the Tools menu, but not reset the configuration.

  I also tried to print 10 Windows and OS X (a color and a black and white document). The same result at a time when black and white document printing: not black.

  Any ideas? Thank you.

  Alexander.

  Hi @AlexandrCerutti,

  Welcome to the Forums of HP Support!

  I understand you are having print quality problems on your HP Photosmart Wireless e-All-in-one printer - B210a

  Printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like you did most of the resolution of the problems already. The print head is probably clogged or will need to be replaced.

  NOTE: I would be cleaning several times to try to resolve the problem with the print head.

  Please confirm that you have tried the steps in this guide: HP Photosmart Plus B210 printer - color or black ink printing not.

  If the problem persists, the print head should be cleaned.

  Check the status of print head warranty:
  If you have a faulty cartridge or print head, it might be under warranty. To check the warranty on your ink supplies, go to tohp.com/go/learnaboutsupplies, select your country/region, and then review the information of limited warranty for your supplies.

  Printhead replacement games are available from HP customer or authorized service providers assistance.
  ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

  If the printer is out of warranty, you can try the procedure in the video below. Please use at your own discretion.

  Video: Manually clean the print head on the HP Officejet 6500 printer

• HP PSC 2410 Photosmart all-in-one printer SLOW printing

  All of a sudden my HP PSC 2410 Photosmart all-in-one printer has started printing very, very, very slowly. If at all. It took almost 30 minutes (1/2 hour) to print only 1 page word document. I am on Windows 7 OS.

  Dialogue problems says everything is fine. An attempt to print a test page was even worse. He printed only the top 1/4 of the race and that it was illegible.

  I ran CrapCleaner, Norton full scan and I was able to print for about a day before the problem returns.

  Help!

  Hey Rainbow7000,

  I also had problems with copy. I noticed that the missing parts were color text or photos. There was no indication that the Tricolor cartridge was low or empty, but I replaced it in any case and VOILA... print is returned to normal and fine everyting.

  I would have thought there would be some am indicator when the cartridge is low, but it was not.

  Thanks anyway.

  RenardB

• Unit Auto-duplex of PSC 2410 Photosmart all-in-one

  I bought a new computer that uses 7 (64 bit) of Windows operating system. I have attached a PSC 2410 Photosmart all-in-one printer. The auto-duplex feature is no longer available, manual duplex printing is available. When this printer was attached to the previous auto-duplex printer unit funtioned perfectly. Only change was to the old unattach & reattach again.

  This problem can be resolved or do I use the manual funtion?

  The duplexer must be activated as described in the "Vista/Wixndows 7 Duplex Printing Troubleshooting Guide".

• Photosmart all-in - One 7520: new driver for Mac El Capitan in a 7520

  I installed my OS from Mac to El Capitan (10,11) 2 days.

  Have the camera HP Photosmart all-in-One 7520.  The printer driver will only up to Mountain Lion (10.6).  The printer works, but the scanner does not work.

  I had Geek Squad go through everything on computer, looking for latest info on your site, etc.  Conclusion: Need new driver for the scanner compatible with El Capitan.

  Is a new driver in preparation?  I would like to know as soon as it is available, because I scan a lot of information every week.

  Thank you.

  Hi @DStrick,

  Glad to see that you are using the HP forums, this is a great question other customers might wonder about too! I can help you get the required software for your 7520 for use with El Capitan! Once solve us the problem, please state the position which I accept as a Solution to help others find the answer to your question!

  This download package contains the complete software solution for Mac OS X El Capitan including all drivers and software needed: file name: HP-inkjet ink-SW-OSX - Mavericks_v12.34.44.dmg

  This software has been updated 1 October 2015 and can be found here: software and driver downloads for the Photosmart 7520

  Please let me know if this actually solves the problem, or if you need assistance. Thank you.

• Not able to find driver Win 7 (64 bit) for printer "hp psc 2410 photosmart all-in-one. pls help

  While I insert the printer USB cable to the laptop, it runs the Windows Live Update automatically and fails in the final task, the installation of the driver. It says "hp psc 2400 series - has failed.

  Then I removed the USB cable, removed the device of "devices and printers", reboot the laptop and then tried to load the driver manually. But in the window "install print driver", I could not able to find the driver for my printer ' hp psc 2410 photosmart all-in-one ' for the operating system of Windows 7 Professional (64 bit) under the "HP" manufactured.

  Can someone help me get this printer driver to use the Win 7 (64-bit) operating system? Thank you.

  Thank you, Sean. It has not solved the problem. Instead, I got to know that this will work with the 'HP Deskjet 6980 series' pilot and his summer work after I chose that one through the configuration of the local printer.

• Photosmart all-in-one HP C4480: printer will not print. Incompatible ink cartridges

  My printer has suddenly stopped working, of course, comes "incompatible cartridge". For the next two weeks, I tried everything I know and everything that I could find (even the Forum Support HP's. I received a response from you, but it was a response to a problem that I didn't ask) now I'm in the never never land. This is the third set of cartridges that I have tried. They are all HP cartridges.  My computer is s3700f Slim line, my printer HP Photosmart all-in-one, C4480.     Thank you for any information you can help me on this aggravating problem.         Meiko

  Hello Meiko,

  Welcome to the HP Forums.

  I see that you have a problem with incompatible ink cartridges.

  Please click on the link following which treats a 'cartridge problem', "Incompatible cartridge" or "Cartridge missing or corrupted" Message is displayed on the computer or the printer control panel.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions: click here.

  Thanks for your time.

• Printer error 0x610000f6 General on Photosmart all-in-one C309n

  Whenever I print, I get a general printer error on my HP Photosmart all-in-One Touch Smart C309n; the error number is the same every time: 0x610000f6.  I have to press OK on the screen of the printer to empty before printing again.  Sometimes it will show all the work until the error comes up, but other times it will bring up the error after the first page, and I have to turn it off to get the rest of the print job done.  Help, please!  Thank you!

  The code you get is normally caused by an ink system failure, but those who won't let you push OK to get in front of them. Your printhead may be out. The print head would be out of warranty now, as is the printer, so the only thing you can do is to try to clean the print head. The document following the link will take you through the steps of cleaning and aligning the print head. The place in the document that tells you the following steps are labeled step 4 and step 5 under Six Solution in the document. If the message continues to rise, you may need to physically clean the print head. The steps to do this are in a post from Bob_Headrick. She is tied below the document mentioned above.

  Print quality:
  http://goo.GL/dZvCV

  Bob_Headricks steps to physically clean the printhead:
  http://goo.GL/DfroJ