Account Blackberry blackBerry Smartphones

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• Changes to my account blackBerry Smartphones Hotmail appeared is not on my BB Curve

  Hello. My Blackberry Curve is connected to my hotmail ([email protected]) account.  The email account and the Blackberry seems to reconcile well except for the changes I made to the e-mail account on my PC.  These changes are not compatible with the Blackberry.

  So, if I read or delete emails from the BB, this shows up on the PC.  But if I read or delete the e-mails on the PC, it is not on the phone.  The BB does, however, receive emails from this account.

  I also have another account connected e-mail (Outlook) which works perfectly.

  I searched in the options and can't find anything that looks like it will solve the problem.

  Can someone help this newbie to BB?  Even I would like to know if this has you puzzled experts.

  Thank you very much

  Oops! I'm sorry! I pasted the wrong link above... had to go too fast. Here's the good:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Sorry... Sorry... Sorry!

• Problem of access to the bank account blackBerry Smartphones

  When I try to access my bank account form the browser, I get a message saying that I use an older browser or Java script is disabled.  I received instruction to activate Java script and then back to connect.  For this I did, but continue to receive the same message, and cannot get into my account.  Your help will be greatly appreciated.

  Check your browser > Options > browser Configuration > browser Identification > it's on BlackBerry?

  You can try the choice of Internet Explorer or FireFox, like banking sites sometimes course will not recognize a mobile browser on BlackBerry.

• UNREAD message icon display incorrect account blackBerry smartphones!

  At the top of my screen, the unread message icon still more messages than exist. Currently, it is said that I have 1 unread SMS message. When I receive an SMS, it will go up to 2. This will be the case and it will say 20 BBM or 3 emails but I still have to find a solution.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.
  ESET and restart your BlackBerry.

• Setting of a second e-mail account blackBerry Smartphones

  Hi, when I try to set up a second e-mail account, as I had before changing my operator in Italy (TIM) in the United Arab Emirates (Etisalat), I can't get a second account of my own, but another one @etisalat.ae.

  No idea how to change this?

  Yep, you will need the activation of BES.

• 'Other e-mail accounts' blackBerry smartphones does not not (BB 8520)

  Hi, I'm new in the world of BB, and I have some big problems to set up my email accounts

  I have an account outlook.com and 2 more that are pop accounts. com.br domains

  I've seen videos and manuals in saying:

  1. go in the e-mail options

  2. choose other accounts

  3 place a e-mail address to hit an error (?), which I found very odd.

  4. click on OK

  5. it will give you the advance e-mail options

  Did not work

  I did repeatedly, to update the OS (5.0.0.1036), applications and I restarted several times with no goal reached.

  Please help me!

  Thank you

  Juan

  Hello

  Our system allows up to 10 e-mail account but it depeneds on support, so I think you should give a call to your carrier Claro they can help you in this regard.

  Thank you.

• Account blackBerry Smartphones Delete icon old E-mail

  The icons at the bottom of the main screen are Messages E-Mail (new account), email (old account), SMS and MMS, Contacts and calendar. I want the old email account, permanently deleted icon my phone is off. Completely gone everywhere from the phone. Any info on this matter will be greatly appreciated.

  Thank you

  The f

  Nevermind, I figured it.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones yahoo email account

  I had to change my password] yahoo.ca which meant I had to revalidate my password on my blackberry.  However, I can not, I get an error message saying my email or my password is invalid, and if it continues to communicate with yahoo.

  What will make that as my email and the password are correct that I can access my account on my computer but not on my phone and I need because it's a business e-mail address.

  What can I do to be able to access my yahoo messages on my phone?

  HELP please.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB13799 Unable to integrate a Yahoo! Mail account on the smartphone BlackBerry, BlackBerry PlayBook or smartphone BlackBerry 10

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• BlackBerry Smartphones blackBerry AppWorld comes out with an error message and even that the account of Blackberry ID (inaccessible)

  Hello!! Appworld does not open. Instead it will show an error message (it is a problem with the current Session. Please sign in to continue. Error ID: 30702). While the Blackeberry I intend to come out of this message (unable to update your Blackberry ID account information). I use a blackberry Torch 9810 with 7.0 on this OS. Please, what can be done to remedy this disorder. COS I already tried to uninstall the software and reinstalled again still with no positive results.
  P.S: it works fine before. The blackout began about 3 weeks ago.
  Thank you

  Hello

  Here's a knockout who deals with these errors:

  • KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry Smartphones Reg: Deactivation of account business

  Hello

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider. The problem is that my mobile content protection is turned on with the password. I can't able to disable. I thought that once my business account is disabled it will be automatically solved. But still I am facing the problem.

  I need the solution for the following

  1. how to disable business account?

  2. how to remove the protection of the content?

  Hello mc_selvendran

  Currently using this device purely for personal purposes?

  mc_selvendran wrote:

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider.

  But... If your company account is already disabled then why you feel that it is actiavted yet? Is it because you are unable to delete the content protection?

  If so refer to this Knowledge Base, and to follow this suggestion, but first make a backup of your device:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  But please note after a factory default reset while restoring your data from your backup to restore only your Contacts, calendar entries, memos, etc. Selective restore but don't restore all of these other backups these COMPUTER strategies which you deleted also restore again and you must follow the KB above again to remove COMPUTER policies.

• BlackBerry Smartphones Delete e-mail accounts

  How can I delete email on my Blackberry Bold 9650 phone accounts?

  Hi and welcome to the Forums!

  Here's a knockout who explains that:

  • KB16384 Deletion of a BlackBerry smartphone email account

  I hope that it contains something useful

  Good luck and let us know