All iOS Devices "allow access" but will be out of sync

Hello

I have a 2 Air iPad & iPhone 6s, using iTunes on Windows 10.

I always sync my devices by USB. I have not synchronized each device in a few weeks. The two iOS devices running iOS 9.3.1.

For some reason any when I plug in a device, under Windows it warns me that 'Apple iPad' (or iPhone) is plugged in (not his name), and then on my iPad/iPhone, it asks if I want to "allow access". Neither the source device list appears in iTunes and therefore cannot sync my devices.

I have synced with this installation of iTunes on this computer many times before, so I'm not sure why this is happening now.
I have deleted my iTunes twice lockdown folder and restarting computer & all my devices.

Can anyone suggest a solution?

Thank you!

Ash

Problem solved. The following steps are taken:

Reinstalled the drivers:

Plug in Device iOS

Open Manager devices (search in the start menu)

Portable devices - right click on the Apple iPhone and choose Update driver software.

Go to C:\Program Files\Common Apple Mobile Device Support and choose the Drivers folder. Click OK.

Click next to reinstall the driver pack.

Synchronize now works as usual.

Hope this helps anyone who is going to search for.

Tags: iTunes

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