BIOS updated on Windows 7, now it is more 'authentic '.
I've recently updated the BIOS on my motherboard because I had pretty severe physical problems. These problems have disappeared, but now as of July 8, Windows 7 cannot determine whether it is genuine or not. I have no doubt that it is authentic, because this particular PC also comes with Windows 8 Pro but pre-installed with Windows 7 Pro. However, I've looked everywhere and I don't have COA for Windows 7 Pro either. I guess that's because it's OEM SLP. There is however a real sticker to Windows 8 Pro on pc it's led me to believe that Windows 7 Pro is not wrong either. Is it possible to upgrade my BIOS was what triggered this sudden "non-genuine" question? Is it possible that this was SLIC activated with what was the old BIOS version or I leave completely here?
Honestly, I don't know where to go with that because my computer tech support was not helpful at all and I prefer not wipe my computer and install Windows 8 only for her to have the same issues, if it is due to the upgrade of the BIOS.
Here are the diagnostic report I received help from the tool that Microsoft provided. Any ideas would be much appreciated.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - BYTP3 - JWB98-9J64J
The Windows Product Key hash: w7ErUSvGp2X5cHY89l2sma7bo6w =
Windows product ID: 00371-OEM-8992671-00211
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9C4B23EA-A103-4171-A2B6-AA2C35AD085D} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150525 - 0603
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700211-02-1033-7601.0000-0282015
Installation ID: 007584542450003452487101925464628774508455177093713261
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 9J64J
License status: Notification
Reason for the notification: 0xC004F057.
Remaining Windows rearm count: 2
Trust time: 09/07/2015-03:31:42
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004B100
Beyond: 0 x 0000000000000000
Event timestamp: 7:9:2015 01:21
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
Current HWID hash: MAAAAAEAAQABAAEAAQADAAAAAQABAAEAHKImUZ73BkTO0o7jsvsKQ7RZOUxUEsj2
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
FPDT ALASKA A M I
MSDM ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
AAFT ALASKA OEMAAFT
UEFI ALASKA A M I
SSDT PmRef Cpu0Ist
Hi Trisha,
Please provide detailed information about your question.
I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.
- Are you a specific error code with the message "this computer is not running genuine windows?
- What is the activation state in the System Properties window? Is he showing active or non-active?
Normally after upgrading BIOS you should not get this serious issue on your computer. However, I would like to confirm with you that is your computer showing Windows activated in the System Properties window or not. For more information, you can consult the steps and the screenshot below.
- Click Start.
- Right-click on computer.
- Select properties and below page will open.
- Check the activation status.
If you encounter a problem to activate Windows, then please refer to the suggestion and steps described in the following article and see if it helps.
Activate Windows on this computer
Keep us updated on the issue and we will be happy to help you further.
Kind regards
Tags: Windows
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - JKHXW - D9W83-FJQKD
Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
Windows product ID: 00359-OEM-8992687-00249
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {133C9496-15F7-439B-AF9B-B474B9F986E0} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\Tom\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
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[File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{133C9496-15F7-439B-AF9B-B474B9F986E0} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-FJQKD 00359-OEM-8992687-00249 2 S-1-5-21-1864965766-4063396856-1357384681 LENOVO IdeaCentre K330B LENOVO DPKT15A 20110225000000.000000 + 000B6BC3507018400FE 0409 0409 Central Standard Time(GMT-06:00) 0 3 LENOVO TC-03 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-1132011
Installation ID: 002462284103774806113663514063162034492394772991968402
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: FJQKD
License status: licensed
Remaining Windows rearm count: 2
Time to trust: 11/12/2014-06:41:37Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 12:11:2014 06:31
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAln20RU5hfOmkathrEFMo fDFLnM plusActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
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Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
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ACPI Table name OEMID value OEMTableID value
APIC LENOVO TC-03
FACP LENOVO TC-03
HPET LENOVO TC-03
MCFG LENOVO TC-03
SSDT LENOVO TC-03
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Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0x0
Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
Windows product ID: 00359-OEM-8992687-00006
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7F81A078-3717-417D-A3AB-9E19D19546FD} (1)
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TestCab: 0x0
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Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
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Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
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Cached result: n/a, hr = 0 x 80070002
File: No.
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Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
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Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
Other data-->
Office details:
{7F81A078-3717-417D-A3AB-9E19D19546FD} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-7QJB7 00359-OEM-8992687-00006 2 S-1-5-21-1681206264-2482553120-1922568217 Gateway DX4860 American Megatrends Inc.. P02-A2 20111031000000.000000 + 00012393507018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7601.0000-3002011
Installation ID: 003933149325109656449102600561480710562192894830491666
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7QJB7
License status: licensed
Remaining Windows rearm count: 2
Trust time: 16/02/2014-18:04:56
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 2:15:2014 01:53
WAT Activex: registered
WAT administration service: registered
--> HWID data
Aware of Hash HWID: MgAAAAIAAQABAAEAAAABAAAABAABAAEAln0u0rLrBO42/5wG + I4ITjr5ouJMAQaoLnM =
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SSDT ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
When you are satisfied with your problem is solved, please mark the answer. It helps others see what answered your question.
I had a question and that someone else posted the answer. How it mark as answer?
If you posted the original question, you can mark the question as yourself have. Just click the mark as answer button.
Source: http://answers.microsoft.com/en-us/page/faq#faqAskQuestion8You should see the response from Mark (and have found this useful Me) buttons on all messages, except your own messages, sent by others about your. They are there to allow you to tell other users, messages that you have found useful, and ultimately what solved your problem or answered your question.
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Portege M200 BIOS update running Windows 7?
Hello
I recently took a Portege M200 and installed (via PXE - network installation) Windows 7 above. I want to upgrade the BIOS as is always in the original BIOS (1.1). I downloaded and extracted the pkg and tried to install through Windows but it says that my OS is not supported. I don't have an external CD drive or floppy drive - how do I update the BIOS? I tried to put it on a USB key, but it doesn't seem to be an option to boot from USB.
Thank you!
Jerry> I downloaded and extracted the pkg and tried to install through Windows but it says that my OS is not supported. I don't have an external CD drive or floppy drive - how do I update the BIOS?
Seems that BIOS cannot be updated because Win 7 is not officially supported on this good old classic.
However, AFAIK the VAP (value added package) is required to run an update of the BIOS. So, try to install the VAP. Choose this tool which is available for other models of laptops.> Anyone know where I can find a driver for it? I do not see there are 2 devices not recognized - a 'Base system device' and an 'unknown device '...
Check this box:
http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=78
This article describes how to find drivers for unknown devices. -
Speakers have stopped working after the flash BIOS updated for Windows 8
I had recently changed the OS of my HP Pavilion dm4t-2000 for Windows 8. After that an update of the BIOS flash me suggested by HP Support Assistant, speakers have stopped working. I tried to reinstall the Audio Codec, but it does not work. Could someone help me please?
jaikvk,
Go into Device Manager and uninstall the sound and restart the computer. This will reinstall the driver once more.
Also, it could be a bad installation of the BIOS; You can go to HP.com and re download the update of the BIOS.
Let me know if it helps.
-
ProBook 4420 s - BIOS update failure - Windows 8.1
Had a bad HDD then I've upgraded to a new SSD with Windows 8.1 after doing so. I decided to update the BIOS. I've updated the BIOS through Windows and restart that the laptop would not start. All I saw was a white wireless LED and LED power.
I have tried the 'Windows key' + 'B' of the BIOS recovery method, but when I do that. I'm white power LED, amber and continuous wireless LED blinking LED white "Caps Lock".
I used the steps here: http://forums.mydigitallife.info/threads/870-Bios-Recovery-Procedures/page79?p=398310&viewfull=1#pos... and the laptop go through the steps, but I am still living with a white screen.
Any help would be appreciated!
ProBook 4420 s
Product #: WH291UT #ABA
I was able to bring back the dead laptop computer by following the instructions in the link I posted and the version of the BIOS F.20.
After the upgrade laptop computer and running; I've updated the BIOS F.21 using a USB key and it worked without a hitch!
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