Black screen after restarting mode "hibernate", green power button is turned on.

Anyone had a problem in the past to have a black screen?

Have had a Sony Vaio VPCF11JFX/B for 2 years now and noticed this problem 3 days ago.

Whenever the laptop might restart out of hibernation it would show me only a black screen and light green power.

Had unplugged it and took out the battery with now the off button for up to 1 minute, but it's still doing the same thing.

Don't know how to troubleshoot it.

Many would like to advice helful.

Hi Ameli,

First of all, download and install the utility to update the BIOS from here: http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCF11JFXB&upd_id=5818&os_group_id=6

Then, download and install the updated video driver here: http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCF11JFXB&upd_id=5577&os_group_id=6

Then, perform a restore of the system to an earlier time when it worked very well: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1003813

Then, perform a full system recovery to restore your computer to factory settings. Restart the computer, keep pressing the F10 key continuously, press on enter key at the start of editing option, Recovery Wizard, select start and click on ignore VAIO Care rescue (if you do not want to back up data) to start the system recovery process.

Note: You can perform system recovery if you are using the same operating system installed at the factory. It is necessary to backup all data before performing the system recovery as it erases everything from the computer.

If the problem persists, contact Sony Service support here: http://esupport.sony.com/US/p/service.pl

Note: If my post answered your question, please mark it as an "accepted Solution".

Tags: Sony Computers

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