Black screen due to dxgkrnl.sys problem

Similar Questions

• HPE140F pc - game crash/screen black screen mode 'sleep' and more problems

  I recently bought an HP computer refurbished not even 2 weeks ago: HPE140F

  While playing world of Warcraft, the screen goes black and the screen goes into sleep mode.  There is also a strong buzz.

  In addition, the CPU fan makes a lot of noise.

  I contacted HP customer service and they couldn't help me.  They said to talk to a technician level 2, I would have to PAY for the service.

  This is completely ridiculous.  I want a solution or this pos is going back to the store.

  I am a customer very very unhappy.  Poor service, defective PC, nothing but problems.

  You can mark this resolved.  I was ready to pack the PC up, when I remembered I had bought a video card Geforce 9 Series several months ago and never installed in my old computer.  I took a chance and installed in the HP.  Voila!  The machine now runs like a dream.  No noise noisy fan and he's playing my favorite games in 3D spectacular I contacted HP support and they conceed that it was probably a defective video card (I checked on the WOW forums, several people have played the game fine with the GeForce GT 230 and had no problems).  I'll send it in an Exchange and will try on my old pc I always around.

  I will be in part with positive feedback, update of the card in the HP was extremely easy, indeed with the opening of the case the entire seemed well organized and easily extensible.  I plan to get a power of 500W Rocketfish and Im happy that it will be an easy installation.

  Thank you all!

  Keep in-game!

• NEX 6 bright screen, black screen, unknown to the lens problem

  This problem is a random problem but tends to happen when I'm on a shoot and made me miss nice photos.  This often happens with the objective of SEL55210 that I'm trying to focus on a topic, the viewfinder light goes white screen, then completely dark and then allow me to frame and the development of the subject.  However, on occasion he does not work and then finally I get a message in the viewfinder, saying the lens can be recognized and I need to be tied to the body.  At the beginning it has happened with the SEL55210, but once it happened with the 16-50 mm kit lens.

  Then I bought the camera in the United States has posted abroad and was told by Sony that the warranty is only valid in the United States.  It will cost me around $200 to ship to Sony so it should be considered.  I found different conversations and ww.dpreview.com on this subject, it seems to be a firmware issue.

  The kit and the lens cost me $1 300, so I'm expecting Sony to investigate and publish an update or an announcement on the issue.

  
  

• Qosmio X 870-149 - black screen after update to 8.1 win

  After an update to win 8.1, I got a black screen after connection, the only thing I could do was to press zero when starting and make a recovery facility.

  It took 40 hours, I don't know why it took so long, but when it was over, the HARD drive was completely empty, so I installed win 7 instead, because I had not done? a restore CD. The problem now is that I still get black screen between the two, and think it might be a heat problem, I still have the warranty, but I don't know if it applies when I installed win 7 on the machine.

  I still have a warranty on my Qosmio toshiba

  Hello

  Well, the guarantee covers material related problems. It does not any problem with the software.

  Now the question is: why the black screen appears?
  Is - this problem is hardware or software?

  What happens if you access the BIOS?
  You don't see anything on the screen?

  Something is visible on the external monitor?

• Due to an unidentified problem, Windows cannot display Windows Firewall for windows server 2003 r2

  I opened the firewall windows on windows server 2003 R2 and also installed a quick heal antivirus total security 2009 valid until April 2, 2012

  display error on the screen due to an unidentified problem, Windows cannot display Windows Firewall settings

  thanx

  Hello

  The question you have posted is related to professional level support. Please visit the link below to find a community that will support what ask you:

  http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer

• my player windows media apart when I try to play the video the sound works but there is no picture just a black screen and all my music files are there and play very well sound just video that gives trouble?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: my Media Player does not work when I play video all I get is the sound, the screen is just black hear any picturedoesn can't if it's a DVD or a download on the internet its just sound and a black screen?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  Hello
  
  1. have you made changes on the computer recently?
  
  Method 1.
  Change hardware acceleration
  You can try to change the hardware acceleration in the middle and check (you can try another level too.)
  a. right click on a space empty on the desktop.
  b. go to the resolution of the screen.
  c. click Advanced settings, and then click the "troubleshooting."
  d. set the hardware acceleration in the middle. (here you'll get the only option your video card sound support).
   
   
  Method 2.
  a. you can also check that Windows is up-to-date to check updates for your hardware.
  You can also run the difficulty below that diagnoses and identify codecs that can cause windows to become unstable or stop responding.
  http://support.Microsoft.com/GP/video_freezes_or_crashes
   
  b. if the problem persists, you can check the latest video card driver provided by the manufacturer of the PC that is compatible with Windows Vista is installed.
  You can also check out the article below which explains to update hardware drivers.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  
   

   

   

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Inspiron 9400 laptop, Windows Vista, black screen with cursor, befor connection, safe mode works.

  Good then Ive internet scowerd to subject a houre read a lot of black screen of death without success problems.  Ive come to the conclusion that it is a unique problem.

  Inspiron 9400, Windows vista

  Problem: I'm catching up after startup, it does not show the vista logo but showed the loading bar, doesn't make it to the login screen. Instead shows the bright black screen with a cursor, the cursor moves freely. Ctrl-alt-del does not work, StickyKeys is sound but no visual. So we know that this abomination of windows load. We are now trying to startup repair. We know that the battery did not work because more than a year, the bios indicates there is no battery, I wonder what this block that says battery is lol.

  Whatcha got for me internet doesn't let me down.

  PS one of the dumbest moments of windows.

  Repair window said. May take a few minutes.

  Startup Repair process may take an hour to complete

  Hi Zirrer,

  Step 1:

  I suggest you to visit this link provided below.

  Why my screen is black when I start windows 7
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Step 2:

  I would also suggest update you your display adapter drivers and see if that fixes the problem.

  Reference:

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  To download drivers, you can visit this link below.

  http://support.Dell.com/support/downloads/DriversList.aspx?c=us&CS=19&l=en&s=DHS&OS=WLH&OSL=en&SystemID=INS_PNT_P4_9400&CATID=-1&impid=-1

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Black screen CC

  Hello!

  I have a black screen at home and Behance category in my pitcher of creative cloud. But I can click through this black screen. What is the problem? I'm on Windows 8.1.

  Thank you!

  Hi kivaulht,

  Please rename the OOBE folder from the following location

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  
  

  Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE

  After you rename the folder OOBE please reboot the machine and then launch the application once more.

  Please let me know for any additional questions,

  Kind regards

  Yann Arora

• Satellite L300D: black screen during boot - stuck on classpnp.sys & repair

  Hi I have 3 year old Toshiba L300D.
  1 year back I upgraded vista to windows 7 Home premium.

  3 days back I had problem - my windows start page was hanged and was not forward, also all types of safe mode was stuck on classpnp.sys.

  After reading many forums, I started with USB (with windows 7) and use command prompt and all 'pcmcia' realted deleted files from drive C. Now using function F8

  I can't use any option (all the safe mode option, low resolution, restarting, etc. doesn't work, even in the Bios configuration changes will not work). Also now start my PC with USB, after the start of the windows black screen page appears with the white arrow and it will not go further this black screen so I can't even use now guest & installation option.

  Now, I don't know what to do :(
  Any help will be appreciated :)

  Hello

  The classpnp.sys seems to belong to «service Plug & Play of Windows 7»
  Connect USB devices to the laptop?
  Try to start the unit without the connected USB devices.

  In the worst case, you have to reinstall the OS using the recovery disk if F8 and all other Repair Options would not work.
  But in my view inevitable painful s

• Computer problem: black screen on startup WITHOUT cursor

  Someone help me please!  Very well done on startup after loading thing I get a black screen, without a windows cursor. When I try to get into safe mode, the thing stops at: Multi (0)... Drivers/MUP.sys what should I do?

  Hello

  1. What is the number of brand and model of the computer?
  2 have you made changes on the computer before this problem?
  3. what application or anti-virus security suite is installed on your computer?

  Method 1
  I suggest to disconnect all external devices except the mouse and keyboard and check if you are able to boot to the desktop.

  Method 2
  I suggest you boot the computer last known good configuration and check if you are able to boot to the desktop.
  
  Start the computer by using the last known good configuration.

  Follow the article:

  http://support.Microsoft.com/kb/307852

  
  Method 3
  I suggest you to perform repair install or Windows and check if the problem persists.

  How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed
  http://support.Microsoft.com/kb/917964

  Note: When you perform the installation of repair make sure that you back up all your data.

• The RAM lot shown on Sys. Info. but the correct amount of shows mycomp/properties, black screen was crashing...

  Although quick and concise as possible. PC under XP SP3 Pro with AMD Athelon 2.41 GHz and had two sticks of 1 GB of ram with 256 MB radeon x 1650 just to use dual monitor graphics card. A few weeks ago it started to break up during different tasks, no bsod or error message, just a black screen crash and reboot. He wouldn't even say ms recovered or give me an option to boot safe mode or anything like that, just acted like it never happened. The typical check/clean/test when discovered that even if sys properties reported two GB of info sys ram only showed 256 MB total physical. Thought it was a RAM problem, took a stick, works slowly but not crash, exchanged, even. Put two sticks in another pc, no crash and it reads 2 Go in the properties and 2 048 Mo in sys info. Took the four MB 512 out of this pc put into this one, nothing, does not start. Put the 1 GB in works slowly with no crash, but reads only 128 MB of ram in sys info, while always reading 1 GB in comp/properties...

  So my question is: is this a power supply motherboard problem or power, or am I just missing something here? I wonder on BIOS or CMOS, but they have not been affected or modded and it worked. In addition, av is up-to-date with no reports of virus.

  Looks like you got a BSOD but just don't see it because XP is supposed to relaunch on these failures.  If your system is configured to save dump files, we can always get infromation from last bit depressed.  If the sytem is not configured to save dump files, make sure and then let a few dump files accumulate so we have something to look at.

  If you are forced to do so, you can certainly guess all what he could be and try things.

  Please provide more information on your system.

  Click Start, run and enter in the box:

  Msinfo32

  Click OK, and when the system info summary appears, click Edit, select all, copy and paste then return here.

  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste that information here.

  There would be some personal information (such as the user name and the name of the system), or what seems to be only your business that you can remove the dough.  Send two copy/pasta.

  XP is configured to restart automatically on some system failures, you will need to disable this feature for BSOD information will remain on the screen for you to see.

  Configure your system does not automatically restart on system failure (this is what he wants to do):

  Right click my computer, properties, advanced, startup and recovery settings.

  In the system failure section:

  Put a check mark in the box "write an event to the system log.

  Put a check mark in the box "send an administrative alert.

  Uncheck 'automatically restart '.

  In the Write debugging information section select:

  Partial dump (64 KB)

  Set the directory small dumpster:

  %SystemRoot%\Minidump

  Click OK, OK.

  Restart your computer.

  What is your system brand and model?

  Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..

  Download BlueScreenView here:

  http://www.NirSoft.NET/utils/blue_screen_view.html

  Unzip it and run it (BSV installs nothing) and let him complete the digitization of all of your files to dump.

  If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).

  Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).

  Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.  Open BSOD.txt with a text editor, copy the text and paste it in your next reply.

  Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:

  ==================================================

  Dump file: Mini062110 - 01.dmp

  Crash time: 21/06/2010-11:51:31

  Bug Check String: MANUALLY_INITIATED_CRASH

  Bug check code: 0x000000e2

  Parameter 1: 0x00000000

  Parameter 2: 0x00000000

  Parameter 3: 0x00000000

  Parameter 4: 0x00000000

  Caused by the driver: i8042prt.sys

  Caused by the address: i8042prt.sys + 27fb

  Description of the file: i8042 Port driver

  Product name: Microsoft® Windows® Operating System

  Company: Microsoft Corporation

  File version: 5.1.2600.5512 (xpsp.080413 - 2108)

  Processor: 32-bit

  Computer name:

  Full path: C:\WINDOWS\minidump\Mini062110-01.dmp

  ==================================================

  Send information from 5 last memory dumps.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• Windows XP Home, black screen after loading screen (seemingly unique problem)

  Hi all

  I am trying to upgrade to service pack 3 Windows XP home on my old computer from eMachines T2838 and experiences a @# *! a time to do it. This is the third time in 2 days I had to wipe my HD and re - install XP, because of some problem installing updates which has damaged the operating system.

  Here's my current situation.

  Yesterday, after the failure of the HD for the second time (computer got stuck "performing cleanup" on SP2, forced a reboot, got a restart loop after, would not load Windows) I installed XP, update to SP2, then downloaded the service pack real itself. He has installed fine and asked me to restart.  I respected that, and the computer restarted. As soon as the "Loading" screen popped up, I knew that something had gone wrong.  When I started on the desk, I was stuck in 640 x 480 w / 4 - bit color graphics mode. Could not be set. So, I thought, okay, let me reboot Windows and see if he "rediscovered" the integrated video card. Well, I restarted, and the "loading screen jumped into the appropriate color mode / resolution, so I thought that I was in the green."  Well, after that, all I get is a black screen. No message 'No signal!' or anything like that.  Even tried a few instructors that I have. Looked around online, has seen the references to "Last known good Configuration" 'safe Mode' etc etc.

  I tried all the options on the list of F8. Either she freezes at Mup.sys xxxxxx or boots up to the loading screen and then goes black after. I can hear the HDD does it's thing for a bit, so I don't know it is loading this screen "check to activate the automatic updates" which appears after SP2 is installed, but I can't.

  Use the recovery console, (did the repair option the first time after it kept restarting, Windows took 5 minutes to start an IE6 get locked every opening, so had to wipe and re-install) typed "chkdsk/p/r" and he did his thing for about 30 minutes, rebooted and still have the same problem.

  I don't know what else to do. I REALLY want to redo everything this a fourth time, only to to have screw it up once again, and I don't know how many times I can use the key I have on the back of the computer.  (Using a retail disk and an OEM key, Finder product key changer.) -A Microsoft Support Officer showed me that one. Quite handy.

  People do you have any suggestions?  I would really appreciate it.

  Hello

  Try the steps listed in the link below and check if it will help: computer stops responding with a black screen when you start Windows XP: http://support.microsoft.com/kb/314503

• Unusual problem: partially black screen on the bottom right

  Hi all

  I would like to know what I can do to address these problems:

  I only had my Clip 4 GB zip drive for a month, and today I noticed after that him have plugged for charging for more than a day lower the right hand screen is black. The rest of the screen is fine, it's just this little corner of the screen that is like that! Partially black screen is triangular and always there.

  Another problem I've noticed is that I had it charging for more than a day, I expect to be fully recharged at the time where I unplugged, yet when I watched the news system, he indicated that power was '88% '. And then, when I was checked to make sure it read "77%", then again in '88% ' after I checked it once more. WTH is happening? Why the change?

  Oh, and I think that the firmware is up to date (not sure if this is relevant) because they say "Version: V01.01.20F" in the settings.

  In addition, there is a third question, I believe. I tried to reset by pressing the button of power for 20-30 seconds, but for some reason any, my drive is as insensitive to this, he starts just straight up / stops due to the initial pressure - i.e. function Reset does not work.

  Others that the three above, I have not noticed other unusual symptoms. I would be extremely grateful if anyone could give me any advice to solve this problem.

  Edit - I just noticed that when the drive is connected, he said 100% fully charged, but as soon as I unplug the 88% said

  Thank you.

  I would not be concerned about battery level indicator, as the Zip Clip is infamous for having been innacurate that.  Apparently better, if you want to know the exact charge: go to system info. screen (under system settings) and check the percentage of battery charge it.

  Troubesome more is the screen problem.  If I were you, I would try to manually reapply the latest firmware (see firmware upgrade thread sticky at the top of the forum).  If that doesn't resolve the issues, I would contact the seller and/or the SanDisk for a defective/warranty drive replacement.

  http://www.SanDisk.com/about-SanDisk/contact-us/

• Black screen after account open a session and problems in Windows Live OneCare

  Hello

  I've read other similar questions but I am writing a separate thread because my situation is slightly different. My apologies for the long post, but I'm desperate.

  Computer information: Dell inspiron 1525 laptop. 32-bit Windows Vista Help

  My current problem is the following:

  I have three user accounts. When I start the computer using the Normal two of them, including the administrator, can connect to but a black screen with only the cursor appears just after. The third account, a "guest" account is not affected and works perfectly.

  When I start the computer in Mode without failure or Safe Mode with networking, both messed up accounts can connect to and no black screen, Windows works apparently fine. However, this third guest account cannot connect. This error message: "Windows cannot connect to the service of the sense. Please contact your system administrator. »

  I ran MalwareBytes all three user accounts. The Admin account has 2 infected files.

  Infected registry keys:
  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\ {1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch)-> quarantined and deleted successfully.

  Infected registry data items:
  HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Default) (Broken.OpenCommand)-> Bad: ("regedit.exe" "%1") good: (regedit.exe "%1")-> quarantined and deleted successfully.

  ^ This is the current problem that began Monday night. Here is what happened this afternoon before the problem.

  1. Tried to use iTunes but it suddenly refused to open. I read that iTunes does not open if my firewall is not up-to-date or there are security problems.
  2. I tried to look at Windows Live OneCare, but which does not either. Said that there is a problem. I can't scan anything.
  3. Windows Defender does not light and I can't update the definitions.
  4. I rebooted the laptop several times, did not help.
  5. The hub for OneCare computer works fine.
  6. I did a system restore to a date a week or two before.
  7. Downloaded MalwareBytes and ran scan.
  8. Forums suggested the fix Prevx. I followed these instructions, but as I tried to run with the black screen up on my Admin account, it would freeze just so that the computer checked.
  9. Repair the system says it's clean.
  10. I changed my settings so that Windows does not updated Automatic due to problems of the past. I currently can't update anything because the laptop freezes after clicking on the icon.

  Thanks for any help.

  I have 2 PC which have made in the last 7 days, last update Microsoft OneCare was killied accounts Admin,.

  To fix, you need to uninstall Onecare through the tool of uninstalling the program.

  Heres how

  (1) start the computer Safe Mode (press f8 just before the first window of the screen with the time bar) and log on to the Admin account

  (2) execute MSCONFIG as editable (type search box of the start menu, right click and run as administrator)

  (3) select Diagnostic startup and click ok, then restart

  (4) log on as administrator, and then start /panneau Panel programs and features select Windows Live OneCare in the list and uninstall. This may fail with an error (it did on both the PC I corrected.)

  (5) run MSCONFIG as administrator again select normal startup, OK and restart and it solved the problem

  (6) install the new Microsoft Security Essentials that OneCare will anyway

• Black screen after start - "Video_tdr_failure atikmpag.sys.

  Original title: black screen after startup

  A few days ago I accidentally dropped my laptop I was trying to pick it up. It froze and I used the power button to stop it. The next day, it worked very well, I played a game, but then the screen got all blurry and it froze again. Therefore, whenever I started it normally, I would get a blank screen. But in Safe Mode, it worked fine.

  I assumed it was my hard drive, I got a new and it seemed to work very well, I had reinstalled W7. Until I tried to install the updates and it the screen went white again. I used the system restore and got it to do work. Then decided to move to W10.

  After the upgrade, the pc restarted with a white screen, I have it connected to the TV with an hdmi cable while you try to start it, then the screen worked fine. He stayed very well until I tried to install the updates. It would not just start up. He gave to the page «Video_tdr_failure atikmpag.sys»

  I returned to Windows 7 and now it always starts with a blank screen.

  * the screen works very well throughout the boot process

  And works fine in Safe Mode *.

  Chances are, at least (if not more) there is now a default in the video circuits.

  Be aware, the laptops are very delicate animals.  This type of accident will most often mean end of system life.  The biggest problem is the cost of the repairs in such a situation.  The pieces are almost all owners - read overvalued.  Repairs made by technicians who are not deeply experienced in the setting of your particular brand/model are often insufficiently.  Which leads you onto the OEM repair service that is overvalued.

  The result is that once a laptop is spent on the brand of 3 years, repair of such a system in such circumstances: the replacement more often.

  Well consider a desktop computer type for a replacement.  They are cheaper to begin with, usually more powerful - sometimes by a factor of 2, are easily repairable using components of off - the shelf that are commonly available and one made by several competitors.   Desktop computers usually hold up well almost two times longer.  From an ergonomic point of view, laptops are considered experts machines of 20 minutes.  Use of meaning beyond that time can be bad for your health.